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Too much "deeply regret", and there's hint of AI in there. Try re-writing it so it still sounds formal, but a little more personable.

Thank you for getting back to us and letting us know the result. It's good to know and it'll be helpful for anyone else in your position! Have a Merry Christmas too. :)

I often wondered about this. I figured it was a performance related mod. They certainly used to change from the "wobbly UFO" sound to "eeeeeeee" much much sooner than they do now. Back in the day, the lass I was dating would let me know which train she was on by telling me either that it was a...

This. When they ran alongside each other, the 442 was (at least for me) the considerably more comfortable option. Comfier seats, lower temperature lighting (which made for a great environment at night), better ride quality. I never felt more tired getting off a 442 after a run down from London...

Just need to clarify something - when you say "railcard", what exactly are you referring to? A ticket and a railcard in the UK are two very different things. A railcard can discount a ticket price by a certain percentage, but you need to be eligible for the railcard in the first place. For...

I'm of the opinion that TfL aren't going to care about your circumstances. You won't be the only person in London who's dealing with a stressful situation. By all means include it in your letter but don't expect it to hold any weight with TfL. Stress does not mean you pick up a card that you're...

Not enough information here to give you a full response. I'd suggest you have a read of this thread which will advise you on what you need to post to get the best information in response. Also, as you have received a letter, please post it here with all personal details and reference numbers...

Not bad at all for a first attempt, and almost there. You have all the main points down. Just a couple of amendments: I would be am keen to settle this matter amicably and preferably without the need for court action,. tTherefore I would like to offer to pay my any outstanding fares, and any...

Maybe it's just me, but that response seems just way too OTT and borderline AI generated. My *opinion* is that you need to scrap this, start over, and write something that is much more sincere. Some specific points: - What you're willing to pay is irrelevant; you'll pay what they offer you, or...

Thanks for coming back to update us. Hopefully "happy wife" understands why it was necessary to pay it and how it could have been much more expensive!

That's a decent letter right there. Good luck with it. Also, while you can send it by email, I'd suggest sending a copy by tracked/signed for post to make sure it gets there. Nothing to say you can't send it by email as well!

That's a great outcome! Thanks for coming back to let us know. Don't forget to get a railcard if there's one that applies to you!

Your worst case (while still settling out of court) would be paying for each of those journeys at the full, single, no-discount rate, plus the admin fee. One other thing you can do while you're waiting for the letter is look to see if you can apply for a railcard. There are several railcards...

> Is this going to be a letter asking me for my side, then probably issuing a fine, or am I likely to get prosecuted and get a record? That's just not an option for me. Yup. They'll write to you, usually threatening prosecution and giving you a chance to explain yourself. If you cooperate then...

You have a solid letter there. Get it sent and try to put it out of your mind for a little while until they get back to you. Good luck!

Not bad. It's a bit wordy in places and runs on occasionally. A few points to consider: - I don't care for the "I understand this behaviour is inappropriate". Was your behaviour inappropriate? I'd suggest skipping this entirely, it feels unnecessary and the paragraph reads fine without it. -...

Ok... agree with Grvrdvicdr's post above. It's a definite possibility that if you've missed touching that pink reader that this is how you've ended up in the fare situation you're in. However I'm not honestly sure what you're asking us for here. Is it just advice on the journey aspect - the...

@Fawkes Cat I mean, it pretty much is. The choice is pretty much "take whatever the TOC offers" or "see the TOC in court". I just don't like the idea of saying "I'll pay this and this" - it's too close to telling the TOC how the OP wants to settle. It should be seen (imo) as the OP saying "I'll...

It's looking good other than this line: "However, I would be grateful for the opportunity to resolve this matter outside of court and am more than happy to pay the outstanding fare and administrative costs incurred by TransPennine Express in dealing with this matter." I've never thought it...

I'm often one of the more critical people on here when it comes to letters, but that one's not bad at all. I usually advise leaving out the story part but I think in this case it's short enough and adds context, even if it's unlikely to change the outcome. The only thing I would change is this...