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It sounds like they have done their homework,but I'm not sure if they would get pass marks.In their press release it suggested that they were going into fine detail,as they even mentioned that they would source local food products for the on train catering.However their was no mention of further...

I was talking to one of the clerks at Motherwell,and he told me the workload with Advantix machines has increased.He said this is mainly to due extra TE's employed but also due to the fact that the Advantix machines are basically obsolete.They are now high maintenance and very time consuming...

I was at Motherwell station today.There is manual barriers checking and selling tickets.There is also 2 ticket machines.Despite this the booking office with 2 clerks was busy.Overall the station was extremely busy.I would think there is a good business case for ticket gates at this station.A...

I'm surprised Motherwell hasn't been mentioned for planned improvements.In theory it is a mainline station, with huge passenger volume.With the smart cards being introduced on this line I would have thought ticket gates would have been considered.

Glad to hear that the SPT products are valid on all TOCs. The SPT literature only states Scotrail services but it doesn't actually say it's not valid on the other TOCs. I do however know 2 people who have had hassle from a TPE conductor who was adamant that zone cards were not valid on their...

It was maybe a lucky escape that the cross country guard didn't check your ticket.I don't think it is valid on their trains.I'm not 100% sure but I don't think any SPT products like a zone card or a day tripper are officially allowed on any ATOC except First Scotrail.However I think the train...

Hi guys. Is there such a thing as a spot refund on a daily ticket? If a situation occurred at a station were your train was cancelled or disrupted in such a way that you couldn't wait for the next service, could you go to the local booking office and get a refund, regardless were the ticket was...

Hi.Appoligies for bringing up the topic of Advance tickets which is probably been covered loads of times already.Is it possible to change/excess a Advance ticket to a Standard (any permitted) single? I believe the manual states you cant excess to a any permitted single and then travel on another...

sorry i have mislead you.i wasn't referring to your post,it was only regarding the booking office job.things sound very positive for yourself,good luck.

well done and good luck with the interview.a friend of a friend also has a interview with first scotrail regarding a booking office job.it was advertised externally.apparently posts like this are already earmarked for someone who is a relative of a manager, and they interview a group of people...