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There is mention of new escalators and 16 person lifts from Princes Street to Waverley Station. Is this access now fully step free from the street to the platforms. Looking at the plans of the station on National Rail site this is not clearly shown and following the reccommended routes...

Thanks for the reply. I have usually travelled on The Chieftain but need to arrive earlier on this occasion.

Travelling Edinburgh on 13.36 train to Inverness Monday 4th March. Can anyone tell me what type of train this will be. Number of coaches, whether refreshments available on board. Thank you.

MENU CHANGE? Looking at the menus on East Coast site today and note that on Rotation 3 the fish and chips has been replaced by fish pie. Also noted that on Rotation 3 Full Breakfast is now offered on mid morning menu. (I suspect that this will turn out to be an error though)

Hot breakfasts are not served on any weekend services - only light snacks ie sandwiches and bicuits + usual tea, coffee, chocolate and/or fruit juice,water.

Thanks for the quick replies .Both the East Coast and GW search engines give the 09.30 departure as a through service to Penzance with no changes and not via Bristol.

I am planning a journey from Paddington to Penzance on Mon 22nd April 2013.Great Western and East Coast booking engines give me options of tickets for a train leaving Paddington at 09.30 arriving Penzance at 15.11 however looking at GW timetable which is valid until May there is no such...

Seems to have been a change of policy at St Pancras East Midlands Lounge. My last information was that a charge was made for entry for passengers with Advance tickets after 4pm. Visited today at 5pm with Advance ticket. Ticket and seat reservation checked at the reception. No problem. There is...

Since 28th November East Coast have not been able to add points to members accounts due to a technical problem. This seems rather a long time in this day and age to fix the problem and must be frustrating for anyone wanting to cash in their recently earned points.

New 1st complimentary menus and rotation are now posted on East Coast site. What do folks think? Changes may suit some but it seems you must take your own biscuit supplies on week days now.

Travelled on 2330 from Kings Cross to Newark last night. Just interested when looking at the timetable why it takes so long between Doncaster and Leeds. After a an 0125 arrival at Doncaster it does not arrive in Leeds until 0237. Thanks to anyone who can answer my curiosity.

Thankyou theblackwatch. I sent the the claim forms and tickets off yesterday. They should have a large postbag.

Was booked on 1528 from Newcastle to Newark yesterday which was cancelled. Advised to travel on 1625 from Newcastle which was packed to the rafters because of the cancellation and 2 hours plus delays to other services from the north. As usual sat in Coach K but chose wrong today as the trolley...

Thanks to you both for your replies explaining the regulations.Much appreciated.

Four adults hope to travel from Newark to Kings Cross on Sat 5th May as a small group.Two people hold Senior Rail Cards but the terms and conditions of small group tickets state that these types of tickets are not valid with any other offers or with Rail Card discounts.When going to the special...

My redeemed points have also disappeared. I have just contacted web support and they tell me that this is because of current difficulties with the website and assured me that any points already redeemed for free 1st class travel will be valid to convert for free tickets for six months from...

I am shortly travelling midweek 10.43 ex Newark to Edinburgh.If I choose food from the mid morning offer after boarding at Newark will I be offered a choice of light lunch when the offer changes to all day menu further on in the journey eg when departing Newcastle at 12.44? After reading on...

Journeyed return Newark to Leeds today. 07.14 from Newark - full breakfast excellent no problems. No through trains for return journey. Chose 13.15 from Leeds changing at Doncaster to 13.53 to Newark. Offered a cup of tea at Wakefield and immediately on boarding at Doncaster.I did not expect a...

Thanks DaveNewcastle - Exactly what I was looking for.

Could someone please tell me what "refreshments" and other services are provided in East Coast 1st Class Lounges so that I can decide whether a supplement for 1st Advance tickets would be of value.I am particularly interested in Kings Cross and Edinburgh Waverley.Thank you.