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I travelled twice with TransPennine Express on the west coast in the past week. On both occasions, the standard class catering host made an announcement stating that there is a "fault with the catering trolley" and they would therefore be operating a static "shop" in the first class carriage...

ScotRail have announced that their app and website booking engine will be moving from Trainline to a new supplier with effect from 30 July 2026. Does anyone know which supplier they will be using? https://www.scotrail.co.uk/important-information-about-buying-tickets

Announced today, in an effort to reduce revenue loss. It seems like a measured first step to address the problem of the many passengers seen every day who "pay when challenged". https://www.scotrail.co.uk/about-scotrail/news/scotrail-tackle-ticketless-travel-new-minimum-fare

The Scottish Government has announced that all ScotRail fares will be frozen for 12 months. https://www.gov.scot/news/scotrail-fares-frozen-for-12-months/

It is being reported that a deal has been agreed between ScotRail and ASLEF, covering the next two years:

The fares increase was announced in the Scottish Parliament today. and also confirmed by Transport Scotland:

It's quite unusual to see this type of railway crime reach court in the Highlands. It will be interesting to see what the final disposal is. The article is from today's Press & Journal.

There seems to be something odd going on with the retailing of this ticket (Glasgow Central/Queen Street to Edinburgh, Off-Peak First Class Single). it is valid on trains departing from 09:15 Mon-Fri (with some restrictions during the evening peak) and is route Any Permitted. The undiscounted...

Tickets priced by ScotRail are increasing by 8.7% as of 1 April 2024. Can someone clarify the correct pricing which should be offered if buying tickets today for travel on/after 1 April? Some retailers are selling at the current price and other retailers are selling at the price it will be...

Mod note: Split from this thread about the - slightly different as they still also print CCSTs where needed, and not to e-ticket spec - Greater Anglia trial ScotRail have put one (1) Cammax / SilverRail TVM Smart Kiosk of what appears to be the same type as used by EMR into service at Glasgow...

A 17-year-old has been convicted under this Act for trespass and possession of an offensive weapon at Laurencekirk station. The specific sections of the Act under which the accused was charged aren't mentioned in the report, although section 55 seems to the only one which mentions trespass. Is...

This discount should not be allowed as per the ScotRail Club 50 terms and conditions, which state: "It excludes 'London North Eastern Railway only' and CrossCountry only' fares" and "Advance tickets: valid on the train specified on the ticket. ScotRail services only" What do you think the...

BBC article: ScotRail fares to increase by 4.8% from July Transport Scotland news release: Rail fares increase level confirmed I'm not sure where Mr Lindsay of Aslef thinks the money for their pay rise should come from if they don't want any increase to fares, while they have just rejected an...

As per their news release ScotRail ticket fraud crackdown I'm not sure what they will be able to do with anyone caught out (no penalty fares or private prosecutions possible). The validator shown in the YouTube video linked at the end of the news release is a TTK device (a scaled-up version of...

I have noticed recently (past couple of months) that every time I try to use an LNER Advance mag-stripe ticket, the ticket gates reject it. Error code 105 (I think) on the Cubic ticket gates. I have encountered this at multiple stations operated by ScotRail - always with LNER Advance tickets...

I am aware of the previous trial in the West Midlands. But does anyone know what ScotRail are planning? See the last line in item 2.2 in the latest franchise meeting minutes. "Two together fare – It was noted that ScotRail had decided to opt into the Two Together scheme and had...

I bought a berth ticket at the train side for Thursday night's Euston to Edinburgh sleeper. I told the attendant/ticket seller that I was travelling through to Aberdeen. Besides being only allowed to pay in cash, I was told that it was not possible to issue a through ticket to Aberdeen and...