Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Did a Glasgow-London Superfare return recently. Some feedback:
Booking is extremely easy. No logins, accounts, playing around with split ticketing. Just pick window, enter email, enter credit card. In 30 seconds you're done.
You are told your train time at ~8am the day before.
Afternoon slot -...
Why isn't this installed everywhere now? Especially in a major station such as Man Piccadilly. Its cheap and potentially life-saving.
https://www.theguardian.com/business/2023/jun/14/blind-man-who-fell-on-to-rail-tracks-sues-network-rail-over-lack-of-tactile-paving
TOD collection is an absolute pain. As somebody who never carries around a physical credit card any more as I use contactless on my phone, I got caught out recently. You need to present a physical card to prove your identity. You then need to enter in an 8 digit code and queue up for the...
Ok. Here's a even simpler suggestion. ScotRail reintroduce 1 non-stop train per hour from Queen St to Waverley. Advertising campaign "Edinburgh in only 35 minutes".
That would probably be enough for savvy passengers to work out that London via Edinburgh with a stop for a coffee at Waverley is...
Because a busy WCML journey is actually not that relaxing when you have crowds of people hopping on and off along the middle section of the route.
From personal experience I found the near non-stop Lumo to Edinburgh + a quiet ScotRail fast to be less fatiguing, and closer to the feel of an...
A solution which could work right now is to persuade ScotRail to timetable some of their 48 minute Glasgow Queen Street - Edinburgh fasts to meet the Lumo at Waverley (including 10 min minimum connection time)
Then give Lumo better pathing so that all their trains can do 4 hr 3 minutes.
That...
The visual display of tickets was rather ugly in the pkpass app I used.
Also Google Wallet flashes up your ticket on the notification screen a short while before you need to scan it at the gate. I guess a pkpass app could also do that if it actually read the times on the tickets, but mine didn't.
In general, the best option is the one that involves the least clicks, and user interaction, to purchase a ticket. The beauty of google pay is that you can use a credit card without entering any digits, once fingerprint authentication is authorised.
it actually takes me less time on an Android...
i always found pkpass a bit clunky
suprisingly the Avanti app is one of the slickest for buying UK train tickets. I've set it up to use 1 touch of my fingerprint on my smartphone unlock button to pay using Google Pay, and 1 more click to send the tickets to google wallet. no more faffing around...
@Adam Williams , feature request for website. a button where the from and to stations are entered to flip them around, such as on the avanti website, would be very helpful.
I'm still amazed that a TOC managed to pull off an upgrade without ruining the passenger experience. I was fully expecting one of the following:
ironing board seats
more seats crammed in
all the 2nd class tables removed
lighting borrowed from the local hospital/morgue installed
just changing...
Hi Adam thanks for your response. I was assuming it was some database issue, but what you're saying makes sense. I always use trainsplit when i have firm travel plans.
Why don't either of these sites allow fee-free changes to advance tickets after 30th Nov, as Avanti's does if you book direct?
(assuming book with confidence is not renewed)
I often take long WCML trips, and tended to sit in coach U. The wifi signal on both my phone and laptop would vary to the point of becoming unusable, especially around Oxenholme. Recently I've been sitting in coaches A and B, and to my surprise, wifi is now usable pretty much for most of the...
The through train via Brum may be slightly faster than a West-East coast hop, followed by the ECML, but it definitely feels like a dogleg. 5.5 hrs of heavily interrupted time, especially between Euston and Crewe. No swishing through the Trent Valley. I would take a crowded ECML, especiallly if...
There is a direct Bham-Glasgow train shortly after 7pm (4 hrs 2 mins). There will be hopefully be several more throughout the day from Dec 12th onwards. Can be had for £25 one way a couple of weeks in advance.
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.