anglo477288266
Member
So they won’t make a decision off the outcome of the situation in the first letter- just to explain the tickets I’ve purchased? Thankfully they didn’t catch me with the oyster so they can’t investigate that I’m presuming?
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Think of it from their point of view. Inspectors caught you with an invalid ticket. They stop lots of people like you. Why would they think it would be worth their while looking at your Oyster usage as well - they don't even know if you have got an Oyster, whether it is registered in your name, address etc etc. If you didn't mention your Oyster when you were caught, they will be none the wiser.
anglo477288266
Member
Just overthinking apologies just hoping it doesn’t escalate to being prosecuted. I’ve only been using Trainline the past 2 weeks so shouldn’t be over 400 pounds. I have a question they won’t issue the out of court settlement or make a conclusion on the first letter?
Fawkes Cat
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It varies from case to case. But I would expect the railway to come to a decision when they have all the information they think they need, or when they have all the information they think they are going to get. It's worth remembering that neither of these tests are the same as having all the information that could be out there.
SECR 65
Member
(I'm afraid I haven't read the whole 4 page thread so don't know details or even what Train Operating Company this is.)
If this is GTR or SWR, then that's almost certainly what will happen.
Most companies will write to you to ask what happened, then their response to your reply may offer and out of court settlement.
If this is GTR or SWR, then that's almost certainly what will happen.
Trainman40083
Established Member
Appears to be SWR from the first post .
anglo477288266
Member
do they send a letter to my email too because i may be moving houses within the next few months?
Fawkes Cat
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There's no guarantee of them using email - you will need to make sure you can still receive paper post. So if you move you will have to
- make sure that the railway prosecutions people have details of your new address and/or
- set up postal redirection through the Royal Mail - see https://www.royalmail.com/personal/receiving-mail/redirection for how to do this.
anglo477288266
Member
I should get my first letter within the next 6 weeks if i got caught on the 30th august or is it too soon?
anglo477288266
Member
I don't know where i should redirect it to
You mean you don't know where you will be residing?
WesternLancer
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Ideally you would have the post redirected by Royal Mail to a reliable UK address where you know you can easily get post and it can safely be received - preferably of course where you are going to be living yourself (unless you are leaving the UK?). I suppose a trusted family member or friend's UK address could be a fall back as an alternative, as they could tell you about any post received, and you could go and get it from them, or if you were happy for them to do so, open it and scan or photograph it and e-mail it to you for example.
Of course these have to be viable suggestions for you.
SuspectUsual
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Presumably the TOCs must have a process for dealing with people of no fixed abode?
In this case I think the OP has given an address but now realises they won’t be there, what would happen if they contacted the train company and said I’m about to become homeless?
In this case I think the OP has given an address but now realises they won’t be there, what would happen if they contacted the train company and said I’m about to become homeless?
WesternLancer
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You might hope that if the person concerned contacted them and explained this, and requested that e-mail would be a useful way to make contact, at least initially, they would then actually use e-mail. If they have systems internally that can be suitably flexible to achieve that.
SuspectUsual
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You’d hope so. After all, I don’t think it’s a requirement to have a postal address to travel by train
anglo477288266
Member
Is there a way I can collect it from a post office- i provided the inspector with my email
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WesternLancer
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I don’t know but you could go to your local post office and ask if any service like that is provided.
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SuspectUsual
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anglo477288266
Member
Could you guys help me redirect the letter I'm awaiting to a friends address? I don't know how SWR are going to know that I've moved the address
Try https://www.royalmail.com/personal/receiving-mail/redirection
This will redirect all your mail, not just anything from SWR.
WesternLancer
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Or alternatively the op can e mail SWR prosecutions team to send them the new address
Or do both.