Recent content by kristiang85

If I was in your position I'd politely reply saying that you had called twice to try to resolve this (say dates and times, if they are available in your phone records) and then say that as the case is over 6 months old you consider the matter closed. I'm not an expert though, so listen to them...

Ok fair enough, thanks! That's surprising though. Thankfully I was meant to be on a CC route this weekend but cancelled my plans. That has saved me a lot of stress it seems.

At risk of asking a stupid question, why aren't there backup generators for critical operations such as this?

This morning I was trying to buy an open return on a TVM at Manchester Piccadilly to Windermere (on the 10.26 TPE). Not only was it apparently only offering day returns rather than an option for opens when I clicked flexible tickets, when I got exasperated and clicked single ticket it said it...

I think the electorate can cope with someone who is dull (see: Major) and someone who makes mistakes (see: Johnson), but I think what really got under peoples' skin about Starmer was his (and his cabinet's) piousness in opposition and how it hasn't translated at all into how he's running the...

I've had the same with SWR - ordered on 20th April, finally received it yesterday. Luckily nobody had checked me in that time. (But I always had the confirmation email to hand).

I was really impressed with the staff during the disruption on Thursday. Yes it took me hours to get home and yes there were a lot of very frustrating changes of plan, but everyone was visible, honest and as informative as they could be, as well as extremely apologetic. It's clear they were...

Ok we were chucked off that 10 coacher and put on the 5 coach 1835. Then that was cancelled. Now on the 1915 to Southampton... And it's moving.

I'm sat on the 1805 to Poole, waiting for crew. It's now 2012. Amazingly its not packed given I've been sat here for 15 minutes now and many trains up to 2100 are cancelled (I don't even have anyone next to me).

Whilst I doubt that, you know Starmer himself would be calling for it at every opportunity, much like he did with Johnson and Sunak.

No I don't think that would be the case, because you wouldn't be held to the date - you'd just put your expected new Railcard expiry in. It's just a way of making sure you know it should be valid, as there aren't systems that match your actual Railcard expiry date with the booking . It could be...

I think with passports there is an element of data entry involved with going abroad (flights, visas/visa waivers, tour bookings, sometimes even accommodation, etc), which will surely flag that your passport is invalid or you become aware that the date is coming up. All the railway needs to do...

Yes, it's clear I've been mistaken all these years and it seems the railcard restriction is about the time of travel rather than the scheduled train time. Unlike off peak tickets which I believe *are* based are on the scheduled train time? (i.e. if it was the 0816 that was delayed arriving at my...

Ah so if I had put on the claim I was originally intending to get the 0916 train (which would have been a tad dishonest), I probably would have received the DR? But hey ho it's only £3 or so, so I'm not losing sleep over it, it's just the principle that's a tad annoying. Thanks for the insight!

Ah ok thanks, I've been given the wrong info in the past then.