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Recent content by imtotesanon

  1. I

    Split ticket, season and variable train route

    Thank you all! To be honest it hadn't occurred to me to check the prices of both options.
  2. I

    Split ticket, season and variable train route

    Hi folks. I've come up with a query around travelling from Birmingham New Street to Bristol Temple Meads. I hold a season that covers Birmingham New Street to University, and I regularly see the CrossCountry Bristol trains pass through University, so I was planning to buy a ticket(s) for...
  3. I

    Engineering Works Shrewsbury to Wolverhampton

    Many thanks!
  4. I

    Engineering Works Shrewsbury to Wolverhampton

    Hi all. Does anyone have any information as to what engineering work is taking place this weekend between Shrewsbury and Wolverhampton? https://www.nationalrail.co.uk/engineering-works/wellington-3-jan-20250103/ Thanks in advance.
  5. I

    Routeing via Smethwick Galton Bridge

    An 8 in 28 mobile flexi season, Shifnal SFN <> University UNI.
  6. I

    Routeing via Smethwick Galton Bridge

    Fantastic, thank you. I too foresee issues at the gateline... if they occur I shall report back.
  7. I

    Routeing via Smethwick Galton Bridge

    Hi all. Quick routeing question which I can't quite figure out from the guide. I have a season from Shifnal SFN to University UNI, so my normal route involves changing at Birmingham New Street BHM. Trains from Shifnal to Birmingham New Street often stop at Smethwick Galton Bridge SGB where...
  8. I

    Have you had valid Delay Repay claims rejected?

    That might have been me: https://www.railforums.co.uk/threads/delay-repay-denied-what-timings-are-used-update-now-resolved.174703
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    Delay Repay denied - what timings are used? (update: now resolved!)

    If the train was 29 minutes late I would indeed have sympathy for Virgin if people were claiming fraudulently (and would feel slightly narked while disembarking!). In this case, where we started rolling into the platform 30+ minutes late, there should be no argument as it doesn't matter what...
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    Delay Repay denied - what timings are used? (update: now resolved!)

    Hi all, I heard back from VT on Fri 21st, reiterating their rejection of my claim on the grounds that the train was only 29 minutes late. The email advised me to contact their Customer Resolutions team via live chat to discuss further, which I did; the gentleman on the other side of the screen...
  11. I

    Delay Repay denied - what timings are used? (update: now resolved!)

    Thanks, where are these times from? I was assuming there'd be another source of data (even if it's totally incorrect!)
  12. I

    Delay Repay denied - what timings are used? (update: now resolved!)

    Hi all. I travelled on the 1840 Virgin Trains service from Euston to Birmingham New Street on Sunday 2nd December. The train left late as we didn't have a driver due to disruption on the route, and we pulled in to New Street just over 30 minutes late (the platform signs were all reading...
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