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Greater Anglia fraud email investigation

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
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30 Dec 2008
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Is this true.
Under the National Rail Conditions of Travel, Greater Anglia's prosecution and revenue protection team can only recover lost revenue for their own network. They cannot calculate penalties or recover unpaid fares on behalf of Thameslink or TfL unless those operators join a joint prosecution (which rarely happens for minor ticketing audits).
No, it sounds like you asked AI which is the equivalent of sending a toddler to do Google searches for you and tell you what they found.

That is not the situation at all. Train comapnies can and do recover losses on behalf of others. That's entirely normal given very many fares are actually split between operators.
 
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R

RailUK Forums

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But I wouldn’t know if they wre going to create a case tk send me to court. I don’t even know what evidence they have or how far back they wre going to look into my Trainline account. If it’s only those journeys I’m happy to pay the fine
They cannot serve you court papers unless you give them the details they requested. Taking into account Greater Anglia uses ITAL I strongly advise against engaging with them because based on what we have seen here they can easily request a sum 10 times greater than the total cost of tickets you should have bought at first place and remain adamant that this is the sum you ought to pay to avoid criminal record. Then you have no choice but to engage a solicitor. The solicitor is likely to cost you more than the fares outstanding.
 

logiadv

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21 Aug 2026
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shdl
They cannot serve you court papers unless you give them the details they requested. Taking into account Greater Anglia uses ITAL I strongly advise against engaging with them because based on what we have seen here they can easily request a sum 10 times greater than the total cost of tickets you should have bought at first place and remain adamant that this is the sum you ought to pay to avoid criminal record. Then you have no choice but to engage a solicitor. The solicitor is likely to cost you more than the fares outstanding.
Why would it be 10x more
 

Fawkes Cat

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8 May 2017
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5,246
based on what we have seen here they can easily request a sum 10 times greater than the total cost of tickets you should have bought at first place
I don't recall seeing a case where the amount demanded was that far out of balance. Could you point me towards it please?

Or are you including any admin costs that the railway might seek to charge?
 

logiadv

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shdl
I don't recall seeing a case where the amount demanded was that far out of balance. Could you point me towards it please?

Or are you including any admin costs that the railway might seek to charge?
I’ve estimated the fine will be around 1.5k assuming I’m charged £25 for every st albanxs johnrey and obviously other journeys but there’s around 60 st. Albanxs journeys
 
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I don't recall seeing a case where the amount demanded was that far out of balance. Could you point me towards it please?

Initial request of £12K was reduced to £1.2K.
 

logiadv

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shdl

Initial request of £12K was reduced to £1.2K.
Appreciate you sending that! Just so you know, that £12k case was a daily commuter on long-distance main-line trains over several years. ITAL repriced every single journey at the £66.80 peak single rate across hundreds of trips. Mine is just short local trips, so the actual deficit is only a few hundred pounds total.
 
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Appreciate you sending that! Just so you know, that £12k case was a daily commuter on long-distance main-line trains over several years. ITAL repriced every single journey at the £66.80 peak single rate across hundreds of trips. Mine is just short local trips, so the actual deficit is only a few hundred pounds total.
It is up to you to figure out how ITAL might reprice every single journey you have made during the past 6 years.
 

tatitiliti

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29 Mar 2025
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Location
Newark
If you confess they hold all the cards and can demand whatever they feel is reasonable that’s why.

So unless you want to hand over a wad of cash determined by the train company , don’t respond and buy the correct tickets.
Exactly this, as we’ve all said repeatedly…… Ultimately though it’s up to OP what they do of course.
 

Busman

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4 Mar 2017
Messages
136
This may sound like a stupid question but something I've often wondered after watching countless docs about fraudulent travel but can they not use CCTV as evidence/proof said person was travelling without a valid ticket?
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
29,176
Location
LBK
This may sound like a stupid question but something I've often wondered after watching countless docs about fraudulent travel but can they not use CCTV as evidence/proof said person was travelling without a valid ticket?
Retrospectively that would be a laborious task and CCTV is wiped after a number of weeks. They use it on TfL to identify passengers scamming thousands of pounds, proactively, so they can perform a stop.
 

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