Introducing RailUK Tickets - support the forum when booking your rail tickets!

[MikeWh]

I did deploy it

We need a like button!

 

[styles]

Very good





I note it's only present on one of my four accounts but Ill accept that

 

[8ace]

I did deploy it

ROFL, we wouldn't get away with that with code reviews these days
(I trust you annotated it with some amusing comment?)

We need a like button!

We need better emoji's at least!

 

[MrJeeves]

(I trust you annotated it with some amusing comment?)

I can confirm the commit message was, I quote, "Meme value".

 

[8ace]

I can confirm the commit message was, I quote, "Meme value".

Beautifully terse

== Doublepost prevention - post automatically merged: 24 Jun 2026 ==

Very good

View attachment 206613

View attachment 206614

I note it's only present on one of my four accounts but Ill accept that

Moan, moan, moan

 

[styles]

Beautifully terse

== Doublepost prevention - post automatically merged: 24 Jun 2026 ==


Moan, moan, f***ing moan

I know, I'm the Karen of rail ticketing.

== Doublepost prevention - post automatically merged: 24 Jun 2026 ==

On a slightly different topic, what is the plan, if any, for retiring https://tickets-classic.railforums.co.uk ?

 

[MrJeeves]

On a slightly different topic, what is the plan, if any, for retiring https://tickets-classic.railforums.co.uk ?

There is no plan to retire the classic site for the foreseeable future.

 

[Egg Centric]

I'll buy you 3 pints of drinks up to 6% ABV if you implement this.

If we're doing custom features I will spring to another 3 drinks (at my discretion, I can think of several ways for be bankrupted with 3 pints even under 6%) if you implement a "buy Adam a drink" feature

== Doublepost prevention - post automatically merged: 24 Jun 2026 ==

ROFL, we wouldn't get away with that with code reviews these days

You need to get AI doing fully automated reviews then there are ways...

 

[8ace]

If we're doing custom features I will spring to another 3 drinks (at my discretion, I can think of several ways for be bankrupted with 3 pints even under 6%) if you implement a "buy Adam a drink" feature

== Doublepost prevention - post automatically merged: 24 Jun 2026 ==


You need to get AI doing fully automated reviews then there are ways...

I’m glad you pushed back on that

 

[ngood77]

Hi all.

I’ve noticed when using the forum ticket site that I’m sometimes, but not always, offered a super off peak return as my return leg instead of a straightforward SOP single. The prices are the same. Won’t this be to my disadvantage if I want to make a delay repay claim on that return leg ?

My example is Tonbridge to Cannon St return, on any weekday, with a Network Railcard.

Thanks.

 

[Adam Williams]

It would be to your advantage if you wanted to make additional journeys and to your disadvantage if you wanted to claim Delay Repay. It's a quirk of the journey planner that it's non-deterministic in this way, unfortunately.

 

[yorkie]

Hi all.

I’ve noticed when using the forum ticket site that I’m sometimes, but not always, offered a super off peak return as my return leg instead of a straightforward SOP single. The prices are the same. Won’t this be to my disadvantage if I want to make a delay repay claim on that return leg ?

My example is Tonbridge to Cannon St return, on any weekday, with a Network Railcard.

Thanks.

If you're sure you won't change your mind about wanting a Single and definitely won't return, you can choose "change ticket selection" then choose the fare you want:





As you can see, the single is still listed.

 

[ngood77]

It would be to your advantage if you wanted to make additional journeys and to your disadvantage if you wanted to claim Delay Repay. It's a quirk of the journey planner that it's non-deterministic in this way, unfortunately.

If you're sure you won't change your mind about wanting a Single and definitely won't return, you can choose "change ticket selection" then choose the fare you want:

View attachment 206930

View attachment 206929

As you can see, the single is still listed.

Thank you to you both for your replies. I must apologise because my original message wasn’t explicit enough.

The actual journey I am referring to is Tonbridge to Cannon St return, but via an Anytime Day Single outward, and then a SOP inward. From home to work, and back again.

Sometimes the inward SOP leg is offered to me as a return rather than a single hence my question about potential disadvantage if I need to make a DR claim.

As an aside, when using the site on iOS Safari I do not get the option to change a SOP return into a single…

 

[Coleridge]

I think you need to reconsider how you present the results of a search to the customer.

I searched for a return ticket from Edinburgh to London, and this is what I got back:



At first glance, there appeared to be no direct trains from London to Edinburgh, and I assumed that there must be engineering works going on. (I didn't initially notice that the first 6 departures were all at the same time, and that the next 4 were from Liverpool Street.) The direct services were off the page, and I only eventually saw them by scrolling down.

As much as I appreciate what you're doing, in particular that you allow me to select seats on train companies whose own websites don't offer that option, your ticketing website does give the impression that it's an enthusiasts' hobby project rather than a serious retail site. Why would you prioritise an itinerary that requires 4 changes of train and takes almost 10 hours over a direct, 4½-hour journey that (apparently) costs less? (Though I fully appreciate the difficulties in deciding how to prioritise the results.)

Many of my family members and friends find railway ticketing very confusing and stressful at the best of times (I am constantly being asked to buy tickets for them) and, as much as I'd like to, I could not, in all honesty, ever recommend that they use your site to book tickets. They simply wouldn't understand what you're offering.

 

[Adam Williams]

I think you need to reconsider how you present the results of a search to the customer.

I searched for a return ticket from Edinburgh to London, and this is what I got back:

View attachment 207247

At first glance, there appeared to be no direct trains from London to Edinburgh, and I assumed that there must be engineering works going on. (I didn't initially notice that the first 6 departures were all at the same time, and that the next 4 were from Liverpool Street.) The direct services were off the page, and I only eventually saw them by scrolling down.

As much as I appreciate what you're doing, in particular that you allow me to select seats on train companies whose own websites don't offer that option, your ticketing website does give the impression that it's an enthusiasts' hobby project rather than a serious retail site. Why would you prioritise an itinerary that requires 4 changes of train and takes almost 10 hours over a direct, 4½-hour journey that (apparently) costs less? (Though I fully appreciate the difficulties in deciding how to prioritise the results.)

Many of my family members and friends find railway ticketing very confusing and stressful at the best of times (I am constantly being asked to buy tickets for them) and, as much as I'd like to, I could not, in all honesty, ever recommend that they use your site to book tickets. They simply wouldn't understand what you're offering.

https://www.railforums.co.uk/thread...booking-your-rail-tickets.236796/post-7812489

 

[ngood77]

Thank you to you both for your replies. I must apologise because my original message wasn’t explicit enough.

The actual journey I am referring to is Tonbridge to Cannon St return, but via an Anytime Day Single outward, and then a SOP inward. From home to work, and back again.

Sometimes the inward SOP leg is offered to me as a return rather than a single hence my question about potential disadvantage if I need to make a DR claim.

As an aside, when using the site on iOS Safari I do not get the option to change a SOP return into a single…

View attachment 206956

Any further thoughts on this one @yorkie ? Cheers

 

[yorkie]

I think you need to reconsider how you present the results of a search to the customer.

I searched for a return ticket from Edinburgh to London, and this is what I got back:

View attachment 207247

At first glance, there appeared to be no direct trains from London to Edinburgh, and I assumed that there must be engineering works going on. (I didn't initially notice that the first 6 departures were all at the same time, and that the next 4 were from Liverpool Street.) The direct services were off the page, and I only eventually saw them by scrolling down.

As much as I appreciate what you're doing, in particular that you allow me to select seats on train companies whose own websites don't offer that option, your ticketing website does give the impression that it's an enthusiasts' hobby project rather than a serious retail site. Why would you prioritise an itinerary that requires 4 changes of train and takes almost 10 hours over a direct, 4½-hour journey that (apparently) costs less? (Though I fully appreciate the difficulties in deciding how to prioritise the results.)

Many of my family members and friends find railway ticketing very confusing and stressful at the best of times (I am constantly being asked to buy tickets for them) and, as much as I'd like to, I could not, in all honesty, ever recommend that they use your site to book tickets. They simply wouldn't understand what you're offering.

https://www.railforums.co.uk/thread...booking-your-rail-tickets.236796/post-7812489

In the meantime, I would suggest that those who want faster journeys make use of the filters:

Any further thoughts on this one @yorkie ? Cheers

I tried it a few times and yes I got a return, and there isn't a way to change it, when you are searching for a return journey. You can change it when you are searching for a single.

By the way, we do allow the use of ticket codes, but they must be correct and not made up. The codes here are SWS and SRR:

Purchase flexible walk-up fares for any British train journey

Purchase flexible single/return tickets & Travelcards – in 3 clicks. Full details of all British rail fares shown, with built-in Season Ticket Calculator.

www.brfares.com

Purchase flexible walk-up fares for any British train journey

Purchase flexible single/return tickets & Travelcards – in 3 clicks. Full details of all British rail fares shown, with built-in Season Ticket Calculator.

www.brfares.com

It may be possible to change the behaviour so that when a single journey is searched for, a return is only offered when cheaper, and not the same price. I don't think that is the best option for most people, as a return portion may be useful for some people.

If the train is delayed by say 30 minutes, then yes you could get £6.50 back instead of £3.25, but if you sent your full itinerary demonstrating you were only using that ticket for a single journey, perhaps Southeastern would show discretion (whether it's worth faffing for such small amounts I am not too sure!)

 

[ngood77]

In the meantime, I would suggest that those who want faster journeys make use of the filters:


I tried it a few times and yes I got a return, and there isn't a way to change it, when you are searching for a return journey. You can change it when you are searching for a single.

By the way, we do allow the use of ticket codes, but they must be correct and not made up. The codes here are SWS and SRR:

Purchase flexible walk-up fares for any British train journey

Purchase flexible single/return tickets & Travelcards – in 3 clicks. Full details of all British rail fares shown, with built-in Season Ticket Calculator.

www.brfares.com

Purchase flexible walk-up fares for any British train journey

Purchase flexible single/return tickets & Travelcards – in 3 clicks. Full details of all British rail fares shown, with built-in Season Ticket Calculator.

www.brfares.com

It may be possible to change the behaviour so that when a single journey is searched for, a return is only offered when cheaper, and not the same price. I don't think that is the best option for most people, as a return portion may be useful for some people.

If the train is delayed by say 30 minutes, then yes you could get £6.50 back instead of £3.25, but if you sent your full itinerary demonstrating you were only using that ticket for a single journey, perhaps Southeastern would show discretion (whether it's worth faffing for such small amounts I am not too sure!)

Many thanks yorkie.

 

[Egg Centric]

Unless I'm doing something daft, I cannot find any itineraries at all from Durham to Harrogate avoiding Northern on Saturday (yes I appreciate that this is not an "sensible" way to do it, but I want to treat my mum for her birthday and that means first class the entire way if we're doing some of the journey by train). Search link for that

Force a change at Leeds with Northern still excluded, and it still doesn't work

But then remove the Northern stipulation at all (while keeping force v Leeds on) and plenty of options come up which don't have Northern involved (which are so expensive I wouldn't even consider them, but my actual trip planning* is another matter!)

*Likely to be just drive to Harrogate/York or train to York/Northallerton - I think prioritising nicer Betty's means going with the drive but idk.

 

[yorkie]

Unless I'm doing something daft, I cannot find any itineraries at all from Durham to Harrogate avoiding Northern on Saturday (yes I appreciate that this is not an "sensible" way to do it, but I want to treat my mum for her birthday and that means first class the entire way if we're doing some of the journey by train). Search link for that

Force a change at Leeds with Northern still excluded, and it still doesn't work

But then remove the Northern stipulation at all (while keeping force v Leeds on) and plenty of options come up which don't have Northern involved (which are so expensive I wouldn't even consider them, but my actual trip planning* is another matter!)

*Likely to be just drive to Harrogate/York or train to York/Northallerton - I think prioritising nicer Betty's means going with the drive but idk.

The last LNER departure is at 1833; if I amend the first link accordingly, it does work.

Results | RailUK Tickets

TrainSplit is a free service that makes it easy to find the cheapest train tickets for your journey.

tickets.railforums.co.uk

 

[signed]

I have sent feedback on the TPE 397 seat selector through the form but wanted to put it here as well for details



This is my view on Edge in light mode

Is there supposed to be indicators of tables? I find the whole thing be very lacking in contrast between the car and the seats

 

[Adam Williams]

Thanks, TPE already on the to-do list.

Is there supposed to be indicators of tables?

The reservation system is useless for a whole host of reasons, but one of those reasons is that it doesn't allow setting up "things that aren't seats" data inside a carriage. It only knows of seats. Everything else (luggage racks, vestibules, exits, tables) all has to be done by hand.

 

[Egg Centric]

The last LNER departure is at 1833; if I amend the first link accordingly, it does work.

That was dim of me, sorry!

 

[Blaine]

The "Important Information" at the bottom of email booking confirmations states that "All tickets are exchangeable before travel (fees may apply)" and the tickets sent to me state "✓ Exchangeable before travel".

How do I modify a ticket that is typically non-changeable?

 

[signed]

Likely not the correct place but shows the splits as being eticketable but not the off-peak non-splits which are shown correctly as paper only

 

[Adam Williams]

How do I modify a ticket that is typically non-changeable?

What sort of ticket are you referring to here?

Exchangeable means you can book a replacement and refund the original.

 

[OscarH]

Likely not the correct place but shows the splits as being eticketable but not the off-peak non-splits which are shown correctly as paper only

Looks like the "owning" operator has enabled eTickets to some destinations and not others from Liverpool Airport Bus, so sometimes it splits at places where all the tickets involved are eTicketable (eg splitting at Irlam) even though the through ticket isn't enabled.

 

[yorkie]

The "Important Information" at the bottom of email booking confirmations states that "All tickets are exchangeable before travel (fees may apply)" and the tickets sent to me state "✓ Exchangeable before travel".

How do I modify a ticket that is typically non-changeable?

I don't think that currently* any tickets are non-changeable, insofar as you are allowed to rebook and refund the original (subject to the relevant rules, i.e. overall origin and destination matching etc)

* I understand DfT / RDG has is a plan to change that, but it hasn't happened yet

 

[signed]

Looks like the "owning" operator has enabled eTickets to some destinations and not others from Liverpool Airport Bus, so sometimes it splits at places where all the tickets involved are eTicketable (eg splitting at Irlam) even though the through ticket isn't enabled.

If I head to the basket having selected the split at Irlam I can’t choose eticket, it says that it’s paper only

 

[OscarH]

If I head to the basket having selected the split at Irlam I can’t choose eticket, it says that it’s paper only

View attachment 207640

Now that's more interesting - I'll have to have a dig further