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The future of cash

35B

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Thats fine, however there should always be an option to accept cards regardless.

A barber shop wanted me to go to the cash machine to pay the bill because they don't take cards. :rolleyes:
My barber is also cash only. I keep meaning to ask why but as they do a decent job at a reasonable price, I'm not going to be pushy about it.

Their terms of business are clear, as are some other businesses I use which are card only. It's their choice, and if that puts me off patronising them, it's their loss.
 
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81A

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In most contexts I don't have any objection to cash - however, it is beyond time that it was banned for acceptance on local buses as it dramatically slows down journeys (and causes buses to bunch up).

The government, or perhaps more fairly the civil service, is addicted to high-infrastructure solutions in these sorts of areas, but I would argue it could be solved fairly simply with rules on all local bus operators:
  1. They must offer either tap-on, or tap-on-tap-off, Express Travel payment (no further fares integration at this stage)
  2. They must accept the national prepaid cash card as an Express Travel contactless payment card
  3. They must not sell tickets onboard

The government could then produce a national prepaid cash card, which could be topped up anonymously at PayPoint shops using cash. This would just be a prepaid mastercard which is restricted to domestic transport merchants through the card issuer/network controls (no actual relation to the public transport operators).
Indeed, and perhaps the cash card could also be accepted for rail ticket purchases at ticket machines, offices (where and as long as available) and (where the previous two aren’t available) from guards. Also for contactless PAYG (pay as you go) where it exists. If there were sufficient will, the cash card could even be accepted for online rail ticket purchase, making all the features only available online (like split ticketing algorithms) accessible to cash payers for the first time.

This could allow the railway (and buses, as above) to go cashless while still protecting the ability to pay with cash (using the cash card, like Oyster in London). The Pay points could be Post Offices (they need to handle cash anyway, they are major withdrawal locations), supermarkets (an essential service that should probably accept cash anyway) and corner shops (again, often essential to purchase food especially when supermarkets are closed). Pharmacies could even join too (they are also an essential source of medicines). Any rail/bus stations deemed not close enough to a pay point (or where cash demand were high enough to warrant it) could have a ticket machine installed allowing cash card top up. The pay points could also sell some type of parking scratch card, allowing parking machines to go cashless while protecting the ability to pay cash.

Then, all of these shops/services (and any others deemed essential) could have cash acceptance (and the ability to top up the cash card, for transport) protected and other businesses could continue to accept/not accept cash as they see fit. This would protect the ability to pay cash in some form for the essential services I mentioned in the first post (transport, food, medicine) while still allowing most businesses (and the essential services where cash acceptance is most awkward, transport) to go cashless if they wish.
 

ChrisC

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My local chippy in Oxford takes cards but prefers cash, presumably due to the transaction fees on the former. It is a long-established and reputable business!
A few weeks ago I was in a fish and chip shop in Matlock in Derbyshire. I paid by card and as I was eating my fish and chips I saw a sign saying ’cash preferred’. I always have cash and could have paid with cash if only I had seen the sign before paying.

I think this is the case at many market stalls. I don’t mean perhaps more dodgy stalls like at car boot sales and flea markets, but standard traditional markets in towns often run by the local authority. Certainly in more northern areas of England most people do seem to still pay with cash. The stalls often have a card machine available but prefer cash. Whenever I use the fruit and vegetable stalls at both Chesterfield and Newark markets the majority of people pay by cash. I would guess that this is even more the case in locations like Barnsley and Doncaster.

It‘s easy to get the impression from shopping in a city centre, retail parks, coffee shops, restaurants, transport etc that we are almost now living in a cashless society but that’s not the case everywhere. Other places where I have found cash is still widely used is in traditional seaside resorts especially those attracting the least well off people.
 

MicroLithium

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I've found cheques to be a similar liability. About the only way I can deposit a cheque (I have an HSBC First Direct account which, according to HSBC branches' staff is a bank that's nothing to do with them) is to take it to a Post Sub-Office but from experience if it gets lost in transit no-one accepts responsibility.
At least surplus cash can be used for supermarket and fuel purchases.
First Direct allow cheques to be deposited simply by taking a photo of the cheque in the app: https://www.firstdirect.com/help/banking-with-us/paying-in-a-cheque-using-the-app/

I believe the general term for this is “cheque truncation”
 

Oldgaloot

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Round here most parking machines take cash or some app. What's wrong with contactless cards? Quick and easy and you don't need a smartphone to use or have to pay a small fee to buy your parking.

Cash is fine, too, and I can't see its use dying out as long as there is a black economy.
 

87 027

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Yes it is. You simply open your charity account with a bank offering that service.

I wish life were so simple. Many banks don't offer that service, or do so on extremely tight conditions, or charge through the nose for the privilege. It is in no way akin to personal banking.

You mean that you expect to have all the benefits with none of the costs, and to impose the costs of social responsibility directly on the users. Meanwhile, for those less mobile than you, the options you propose are not always available. As for not branch banking, I've been there (IF, First Direct) and found it great - until it wasn't. Just try opening an Executors bank account and you'll see quite what I mean (no, Monzo won't do them either - surely not cherry picking?).

As for charity banking, the options are really limited. The charity I referred to earlier could go fully online and I'm working on the chair to achieve that. But for a church, the ability to handle cash is non-negotiable - for some of our congregants, that is how they work, no matter how hard we try to move them elsewhere. And, no, we don't turn round to our donors or customers (when running events) and say that their money isn't good enough.

Great if @Bletchleyite has encountered no difficulties in his own personal experience but this report from the Institute of Chartered Accountants in England and Wales is more in line with @35B and suggests that unfortunately good service is not universal, citing a Charity Commission survey in which 42% of charities surveyed said they encountered difficulties


ICAEW is calling for urgent action to deal with the banking challenges that charities face in their day-to-day operations.

Failings in the banking system mean many charities do not have access to adequate banking services or their experiences of bank service fall woefully short.

Some charities have had their accounts closed without warning, causing them to miss out on grant funding, unable to pay staff and struggling to function normally at a time when their services are under extreme pressure.

Kristina Kopic, ICAEW’s Head of Charity and Voluntary Sector, says: “We hear regularly that charities, particularly smaller and unincorporated ones, are facing a myriad of obstacles with their banking needs. These include the reluctance of high street banks to offer accounts with appropriate internal controls, freezing of accounts due to identification issues, inadequate customer service, high charges and lengthy delays in implementing new mandates.”

According to a recent survey by the Charity Commission, 42% of 2,500 charities have experienced banking problems, including having accounts frozen without warning and difficulty opening new accounts.

‘Computer says no’​

Experts blame a lack of understanding about the charity sector among High Street banks and a ‘computer says no’ attitude that fails to take into consideration widespread use of volunteer trustees and the unique nature of charities.

The banking woes are compounding an already difficult environment for charities. Half of charities say they are at full capacity and cannot help anyone else, according to research from the Charities Aid Foundation published in January. Nearly two-thirds say they are having to do more with less compared to a year ago, two-fifths are using their reserves to meet operational costs and a similar amount (38%) are asking funders for help with increased costs.

Some banks understand the needs of charities better and offer tailored banking products. However, Kopic says that the banking problems facing charities are so widespread that ICAEW has been prompted to raise the difficulties reported by members with the charity regulators, UK Finance and the Financial Conduct Authority.

ICAEW is not alone in voicing its concerns about the seriousness of the situation. In November last year, the UK’s charity regulators wrote a joint letter to the chief executives of UK banks to highlight widespread issues across the charity sector and to request urgent action.


First Direct allow cheques to be deposited simply by taking a photo of the cheque in the app: https://www.firstdirect.com/help/banking-with-us/paying-in-a-cheque-using-the-app/

I believe the general term for this is “cheque truncation”
In my experience some banks impose upper limits on the value of cheques that can be deposited in this way and for a charity that still necessitates an unpaid volunteer taking time during working hours to physically pay the cheque in at a Post Office or bank branch
 

MicroLithium

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In my experience some banks impose upper limits on the value of cheques that can be deposited in this way and for a charity that still necessitates an unpaid volunteer taking time during working hours to physically pay the cheque in at a Post Office or bank branch
Sure, but First Direct have been a telephone/internet first bank for their entire existence, so customers like me and the original poster can’t really complain that they don’t have a lot of branch service for cheques, a payment method that’s been obsolete for decades. The truncation limit is £2000 - above that, you can post the cheque, or go to the post office or a branch as you say
 

35B

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In my experience some banks impose upper limits on the value of cheques that can be deposited in this way and for a charity that still necessitates an unpaid volunteer taking time during working hours to physically pay the cheque in at a Post Office or bank branch
I think all banks limit their risk in that way. NatWest is, from memory, £10k per day for all cheques paid in that way - and there are still organisations that insist on making payments by cheque rather than electronic transfer. I was surprised, acting as executor, just how many of these there are - and how vital being able to get to the branch was.
 

87 027

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The truncation limit is £2000 - above that, you can post the cheque, or go to the post office or a branch as you say
Yes, the limit is £2,000 and the cheque I have received is from one account to another within the same federation of charities (Scouts). The irony is probably that the sending charity doesn't have dual authorisation for online banking either because their bank doesn't offer it or it is prohibitively expensive so they stick to the traditional two signatories required on each cheque.

To give a scale of charges, last time I looked Metro Bank wanted to charge £20/month for dual authorisation of online payments as a commercial add-on to Community current accounts
 

35B

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Yes, the limit is £2,000 and the cheque I have received is from one account to another within the same federation of charities (Scouts). The irony is probably that the sending charity doesn't have dual authorisation for online banking either because their bank doesn't offer it or it is prohibitively expensive so they stick to the traditional two signatories required on each cheque.

To give a scale of charges, last time I looked Metro Bank wanted to charge £20/month for dual authorisation of online payments as a commercial add-on to Community current accounts
For what it's worth, I've found Co Op useful if the group is incorporated and registered as a charity. That leaves plenty of groups stuck in no mans land.
 

MicroLithium

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Yes, the limit is £2,000 and the cheque I have received is from one account to another within the same federation of charities (Scouts). The irony is probably that the sending charity doesn't have dual authorisation for online banking either because their bank doesn't offer it or it is prohibitively expensive so they stick to the traditional two signatories required on each cheque.

To give a scale of charges, last time I looked Metro Bank wanted to charge £20/month for dual authorisation of online payments as a commercial add-on to Community current accounts
I commiserate, having been in similar situations - a favourite was when it took so long to get cheques to the bank (received for camps etc) that they were then rejected as aged items. But the solution is not to keep the whole world paying for cheque and cash handling - it’s for CAF and similar institutions to properly serve their customers needs and for charities to update their fossilised governance. After all, it was equally inconvenient for the actual beneficiaries to pay by cheque and cash - they had bank accounts and couldn’t understand why they couldn’t send us a faster payments transfer or tap a credit card like they did for every other part of their life
 

35B

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I commiserate, having been in similar situations - a favourite was when it took so long to get cheques to the bank (received for camps etc) that they were then rejected as aged items. But the solution is not to keep the whole world paying for cheque and cash handling - it’s for CAF and similar institutions to properly serve their customers needs and for charities to update their fossilised governance. After all, it was equally inconvenient for the actual beneficiaries to pay by cheque and cash - they had bank accounts and couldn’t understand why they couldn’t send us a faster payments transfer or tap a credit card like they did for every other part of their life
The banks could definitely do with sorting stuff out - my experience is as a church chair of finance, dealing with the real world practicalities of banking.

As for fossilised governance, requiring two signatories is one of the most basic controls out there - retaining that is nothing to do with being fossilised. As a trustee, I am not inclined to take personal responsibility for fraud against my charity by waiving that particular requirement.
 

87 027

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For what it's worth, I've found Co Op useful if the group is incorporated and registered as a charity. That leaves plenty of groups stuck in no mans land.
Scout and Guide groups, church charities and some others fall within a category known as "excepted" charities which means not only do they not need to register individually with the Charity Commission, they are in fact not allowed to do so unless they can justify to the Charity Commission why the criteria giving rise to the exception no longer apply.

In practice this means they don't get a Registered Charity number which causes more "computer says no" problems if the bank thinks that every charity should have one. (And they are not allowed to use someone else's charity number. For example an excepted Scout Group is explicitly not allowed to use the charity number of District, County or the Scout Assocuation nationally. And before someone suggests it, Scout Groups are also forbidden from incorporating by the Policy, Organisation and Rules of the Scout Association.)
 

MicroLithium

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The banks could definitely do with sorting stuff out - my experience is as a church chair of finance, dealing with the real world practicalities of banking.

As for fossilised governance, requiring two signatories is one of the most basic controls out there - retaining that is nothing to do with being fossilised. As a trustee, I am not inclined to take personal responsibility for fraud against my charity by waiving that particular requirement.
I wouldn’t suggest that you should, but I would invite consideration about what set of illegible squiggles on a cheque signature line might be accepted by a large bank with no actual relationship with the trustees. An electronic payment authenticated by (two sets of) password and 2FA is a significant upgrade in security
 

87 027

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I wouldn’t suggest that you should, but I would invite consideration about what set of illegible squiggles on a cheque signature line might be accepted by a large bank with no actual relationship with the trustees.
While true, I have had a mandate change rejected because my signature on the change form wasn't a close enough match to what was on file (I'm guessing AI was in play here). So at least some signatures are verified in some circumstances.
 

Trackman

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Round here most parking machines take cash or some app. What's wrong with contactless cards? Quick and easy and you don't need a smartphone to use or have to pay a small fee to buy your parking.

Cash is fine, too, and I can't see its use dying out as long as there is a black economy.
It's because they use the same firm to collect money. I think the main one is NPP or something like that, and I guess rolling out contactless would be too expensive and too easy for the public (to make more money lol!)
 

MicroLithium

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While true, I have had a mandate change rejected because my signature on the change form wasn't a close enough match to what was on file (I'm guessing AI was in play here). So at least some signatures are verified in some circumstances.
It’s uncomfortable, but the threat model for many charities has to include self-dealing: the treasurer writes himself or a related party a cheque, or a reimbursement gets inflated over the receipt price. I’ve seen both at least suspected in charities I’ve worked for. Writing a quick initial in the two inch second signature line on the cheque isn’t much of a deterrent and might easily go unnoticed for a while. On the other hand, if you know that any payment you raise is going in a queue to be looked at by another person, who signs off with their own password and token, that’s a different matter.

This is all putting aside the typical petty cash loose accounting and occasional dipping - in the regulated industry I primarily work for, a significant amount of compliance work has been generally eliminated by policies saying “we do not keep petty cash nor accept cash payment for any services”
 

35B

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I wouldn’t suggest that you should, but I would invite consideration about what set of illegible squiggles on a cheque signature line might be accepted by a large bank with no actual relationship with the trustees. An electronic payment authenticated by (two sets of) password and 2FA is a significant upgrade in security
Absolutely. But you have to get the account facility in the first place. And that is the catch 22 for many organisations - even assuming they can incorporate in the first place.
 

ikcdab

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My barber is also cash only. I keep meaning to ask why but as they do a decent job at a reasonable price, I'm not going to be pushy about it.

Their terms of business are clear, as are some other businesses I use which are card only. It's their choice, and if that puts me off patronising them, it's their loss.
Maybe not true for your barber but whenever I see "cash only" I immediately suspect money laundering. Like many high streets, our town is riddled with very many barber shops, all brand new and shiny and all "cash only".
 

35B

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Scout and Guide groups, church charities and some others fall within a category known as "excepted" charities which means not only do they not need to register individually with the Charity Commission, they are in fact not allowed to do so unless they can justify to the Charity Commission why the criteria giving rise to the exception no longer apply.

In practice this means they don't get a Registered Charity number which causes more "computer says no" problems if the bank thinks that every charity should have one. (And they are not allowed to use someone else's charity number. For example an excepted Scout Group is explicitly not allowed to use the charity number of District, County or the Scout Assocuation nationally. And before someone suggests it, Scout Groups are also forbidden from incorporating by the Policy, Organisation and Rules of the Scout Association.)
Not all church charities* - and many fewer before long due to reductions in the number of exemptions. But you reinforce my point about the difficulties that organisations can have.

* - my own has been registered for nearly 20 years, as it is significantly over the threshold.

== Doublepost prevention - post automatically merged: ==

Maybe not true for your barber but whenever I see "cash only" I immediately suspect money laundering. Like many high streets, our town is riddled with very many barber shops, all brand new and shiny and all "cash only".
As on mine. But the barber in question is more old school than dodgy
 

Bald Rick

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Depends what you’re counting as a bank, but Nationwide don’t. ATM, branch, or post only.

Ah. Odd. Lloyds, HSBC and TSB do, and a quick check of Barclays, Nat West and Santander websites say they do too. Mind you, I only use the facility about twice a year.

Re cash - I guess it will hang on for a while yet. But use will continue to diminish as those who prefer to use it cash in their chips.
 
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87 027

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Don’t all banks accept cheques through their apps? Mine do!
Not in all circumstances. One charity of which I am treasurer uses Barclays. In order to set up dual authorisation for online payments we have to have what they term a "complex mandate". This is incompatible with the Barclays app which is designed for a single authorised signatory setup. So I cannot use the app to pay in cheques.

Another charity of which I am treasurer uses HSBC which does allow access to, and paying in of cheques through the app, but only up to a limit of £2,000 - which is insufficient in some cases.

I fear we are starting to digress on the specific difficulties of charities accounts, but it is heartening to know there are fellow forumites who have encountered some of the same complications. No disrespect to others who may not have experienced first hand the realities of charity banking at the sharp end, but I hope we have conveyed a flavour of how it is not as simple and easy as personal banking!
 
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Uncle Buck

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Having operated shops, restaurants and hotels for much of my life I can pinpoint 2017-18 as the moment that it all changed. I wasn’t working “at the coalface” for a period of about eighteen months. When I went away paying in cash was the norm and paying by card was seen as slightly…poncy? When I returned it had completely changed. I estimate that even ten years ago 80% of transactions in restaurants, bars, and shops was cash, now it is probably at least 80% card. But that does mean that one transaction in five is in cash- it may be declining, even obsolete, but it is hardly rare or abnormal.

Personally, I use apps for all my banking needs, except the £150 or so per month that I withdraw from a “cashline” (as I still call them) and use for the pettiest, most disposable purchases- coffees, drinks, takeaways. It is also useful to have some on you in case card machines go down at the place you are visiting (those who say cash is useful if the internet collapses miss the fact that both the shop’s till and the cashline are digital anyway).

I was rather annoyed to be lectured/mocked by a staff member in a cafe recently for daring to present a £10 note for two coffees- “oh my God, who uses cash nowadays!”. I understand that some places have gone card-only but if not you should be happy to accept any payment. But I also find those who vocally announce “I’m paying cash to save you the charges” or “cash is king” when using readies to be quite tedious.
Yep. Cash has to be counted, bagged and transported to the bank. Some small businesses won't account for that time though, arguably they should!
Cash is now much more of a problem than card! You must buy a safe. You must ensure neither your staff nor a thief attempts to steal it. You must take it to the bank, of which there used to be one on every corner but which are now few and far between. You must also get change. An acceptable cost of doing business when payments were overwhelmingly cash but a complete nuisance when a small fraction are.
By the way as I like to point out when this comes up, "cash is king" doesn't refer to coins and notes. The full phrase is "turnover is vanity, profit is sanity, cash is king" though I forget who said it, and it refers to businesses using accruals accounting - basically you can be turning over what you like but if you aren't making a profit you won't last, and if you've got nothing in the bank you've not got long at all!
I’m glad someone else knows this!
 

frankmoh

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I'm fine with my local barbers, kebab shops and Chinese takeaways being cash only. Growing up, I was stuck with a prepaid card that my mum would only put £20 on for a month, so for all the birthdays and Christmases up until I actually got a bank account, it was cash for me.

I do still see the value in cash, although I will admit that several of the businesses that I engage with that are "cash only" are a bit seedy. If it helps, my local TVM has had issues with accepting card payments recently.
 

Tetragon213

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My local chippy in Oxford takes cards but prefers cash, presumably due to the transaction fees on the former. It is a long-established and reputable business!
A bit of a dirty open secret in the takeaway business, but a common trick in the early days was that businesses would separate orders paid in cash vs card, and hide a good portion of the former from the taxman. All the card payments with a paper/e-trail would be reported perfectly proper, spick-and-span, but a good chunk of the cash orders would go undeclared; this would reduce the taxman's cut while still looking perfectly reputable from even a more detailed glance at the paperwork.

My old chippy was doing a variation of this, and I only found out about it when the guy sold his business on as he retired, and was talking about "the good old days" when you could get away with that!
 

styles

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My approach to this is basically - for small local places, cash; for larger companies, card.

My rationale for this is that for larger businesses, processing cash costs money anyway because they have to pay staff to count it, they get losses from staff theft or counting errors, they have to pay banks to deposit it, maybe G4S or Loomis etc to transport it. Once you factor all this in, it's barely any different from card payment processing fees. Crucially, by paying with a credit card, I get air miles. For smaller independent places, the owner can count it while sat watching Eastenders, losses are usually small and internal theft is dealt with promptly, they may not need to deposit it into a business bank account at all if they can in turn pay their suppliers and maybe even their staff in cash, and they're incredibly unlikely to be paying cash couriers for the amounts they're dealing with. That's helping small independent traders out.

Obviously not all businesses are the same, but that's my rough logic for businesses on the whole.
 

Bletchleyite

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they may not need to deposit it into a business bank account at all if they can in turn pay their suppliers and maybe even their staff in cash

Almost certainly if they're doing this you're in effect accessory to tax evasion. They won't be declaring it for tax if they are doing these things.

== Doublepost prevention - post automatically merged: ==

That's helping small independent traders out.

In evading tax.
 

styles

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Cash has to be counted
For very many small businesses, I imagine the owner does this while sat in front of the telly. I know when I do it for the charities I volunteer with, that's basically what I do! Technically yes time is money but I think many would rather get the extra couple of percent and count it themselves in their own time.
bagged and transported to the bank
Only if it actually needs banking though. Many small businesses can pay their suppliers in cash, maybe even their staff in some cases. I have a family member who did a side job delivering for the local Indian takeaway until about a year ago and he was paid in cash, daily, because the money was there in the till anyway.
Some small businesses won't account for that time though, arguably they should!
I agree to some extent, but I think a lot of small business owners accept their spending their own time doing business admin is just part and parcel. I know for my company I don't really think about the time spent doing accounts or Companies House declarations or ICO registrations etc.
By the way as I like to point out when this comes up, "cash is king" doesn't refer to coins and notes. The full phrase is "turnover is vanity, profit is sanity, cash is king"
I always thought it was, "Turnover is vanity, profit is sanity, but cash is reality."
Quite a few banks now (particularly Monzo) will terminate accounts permanently if they see that sort of thing going on.
That's fair enough. Personal accounts shouldn't be used for business, except the sort of hobbyist Etsy trader making £500 a year selling Coke cans turned into mini pancake stoves or whatever.
 

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