• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Azuma seating

Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

thomalex

Member
Joined
25 Aug 2021
Messages
528
Location
Leeds
Currently riding a bar for the next 2 hours up to Leeds on an Azuma, it’s horrendous.

Has there been any update from LNER if there’s a plan to replace these?

If not I seriously would consider offering cushions to sit on.
 
Joined
6 Apr 2021
Messages
111
Location
North Wiltshire
Currently riding a bar for the next 2 hours up to Leeds on an Azuma, it’s horrendous.

Has there been any update from LNER if there’s a plan to replace these?

If not I seriously would consider offering cushions to sit on.
I find that they are uncomfortable if I slouch and have my bottom on the bar, but if I sit more upright with my bottom to the back of the seat base then they are far less of an issue. Clearly they shouldn't be this bad in any case.
 

ChilliSauce

On Moderation
Joined
28 Oct 2025
Messages
328
I've not travelled 1st on LNER (Standard is expensive enough) but I suspect I wouldn't like them, they look like they'd press into the back of my neck. The soft ones on GWR seem a better idea.
The original headrests in 1st on LNER kept falling off. The head rest itself was quite heavy and only held in place by a strip of Velcro.

However they seem to have now all been replaced with a much smaller and lighter weight head rest that seems to stay in place and is in similar design to those on GwR and I have never found those to be a problem.

Actually I had a trip out on the MK5 stock running from Marylebone ..sitting in 1st and I came to the conclusion that the seats in 1st on LNER and GWR are in comparison quite good.
 

takno

Verified Rep - Traksy
Joined
9 Jul 2016
Messages
6,574
The original headrests in 1st on LNER kept falling off. The head rest itself was quite heavy and only held in place by a strip of Velcro.

However they seem to have now all been replaced with a much smaller and lighter weight head rest that seems to stay in place and is in similar design to those on GwR and I have never found those to be a problem.

Actually I had a trip out on the MK5 stock running from Marylebone ..sitting in 1st and I came to the conclusion that the seats in 1st on LNER and GWR are in comparison quite good.
I'm not sure they were falling off so much as getting taken off, since there wasn't really any sitting position where they didn't get in the way. The new ones are much better.
 

BRX

Established Member
Joined
20 Oct 2008
Messages
4,477
I'm currently sat on a Southern 387 and the seat is not quite as bad as an Azuma but the base is somewhat collapsed and you can feel the metal bar beneath. It seems to run front to back rather than side to side.
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,232
I was on two Azumas this week, and on neither could you feel the metal bar, which was a relief.
 

H F Stephens

Member
Joined
26 May 2024
Messages
93
Location
England
The original headrests in 1st on LNER kept falling off. The head rest itself was quite heavy and only held in place by a strip of Velcro.

However they seem to have now all been replaced with a much smaller and lighter weight head rest that seems to stay in place and is in similar design to those on GwR and I have never found those to be a problem.

Actually I had a trip out on the MK5 stock running from Marylebone ..sitting in 1st and I came to the conclusion that the seats in 1st on LNER and GWR are in comparison quite good.
The original headrests in First Class on LNER Azuma trains did not keep falling off.

They were the same profile, save the colour and embroidery, as those on GWR IETs.

On both LNER and GWR, the attachment is an oversewn patch of moquette, with a Velcro retainer at the base.

LNER replaced the original with much heavier, solid foam head rest pads, which many users found uncomfortable.

The method of attachment was not changed from the original, which was neither designed for nor capable of supporting the much heavier solid foam head rest pads.

When the complete unsuitability of these solid foam head rest pads was finally accepted, version three iterations were installed, being similar in shape, style and weight to the originals.

Some passengers seem to have been so accustomed to removing the solid foam head rest pads that, prior to sitting down, they rip off the Version Threes too.

The solid foam head rest pads, should their current whereabouts be wondered about, were tacitly ‘donated’ to anyone who cared to assist with their ‘disposal’ with an encouragement to make a compensatory donation to LNER’s house charity, the Campaign Against Living Miserably - CALM.
 

physics34

Established Member
Joined
1 Dec 2013
Messages
4,081
I do recall reading, though I forget where (might have been Rail or Modern Railways) that they indeed plan to replace the bases, though I don't think it's started yet.
LNER chief exec David Horne mentioned on x the other day that half the fleet have new bases... but ive no idea if they are actual better than the previous ones or just the same but just newer.
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,232
LNER chief exec David Horne mentioned on x the other day that half the fleet have new bases... but ive no idea if they are actual better than the previous ones or just the same but just newer.
The ones I sat on this week certainly felt like newer bases. I thought they were slightly thicker, but I wouldn't be 100% sure.
 

DelW

Established Member
Joined
15 Jan 2015
Messages
5,941
LNER chief exec David Horne mentioned on x the other day that half the fleet have new bases... but ive no idea if they are actual better than the previous ones or just the same but just newer.
That's interesting - if it's been accepted that LNER's seats need replacement bases, has the same been proposed for GWR's older seats?

Though I admit it's been a while since I've experienced a really bad GWR seat - they're still too hard and too flat to be comfortable, but I haven't had the metal bar treatment for some time. So maybe they are being dealt with.
 

Intercity_225

Member
Joined
13 Jan 2024
Messages
584
Location
March
The 'East Coast Mainline' Facebook group has a post with a picture of a post from LNER on it, saying the following:

Thank you for sharing your feedback, Stephen. I'm sorry to hear that you don't find the seats on our Azuma trains comfortable. We will be refurbishing the seats on our Azuma trains in the near future. ^Josephine
 

harz99

Member
Joined
14 Jul 2009
Messages
913
The TPE 802 I rode from Liverpool to York yesterday was the most uncomfortable seating I've had for a long time, metal bar syndrome and collapsed padding for nearly 2.5 hours isn't conducive to my old bones, it was a relief to change to a 185 unit for the next hour to Thornaby...
 

dk1

Veteran Member
Joined
2 Oct 2009
Messages
19,798
Location
East Anglia
The TPE 802 I rode from Liverpool to York yesterday was the most uncomfortable seating I've had for a long time, metal bar syndrome and collapsed padding for nearly 2.5 hours isn't conducive to my old bones, it was a relief to change to a 185 unit for the next hour to Thornaby...
Was it not possible to move to a different seat? I’m imagining not if later in the day not with Grand National & football traffic.
 

harz99

Member
Joined
14 Jul 2009
Messages
913
Was it not possible to move to a different seat? I’m imagining not if later in the day not with Grand National & football traffic.
Nope, Train was full out of Lime Street mid morning (1054) and anyway from what I could see they were all in a similar well worn state, what with stained and dirty carpets as well, the interiors aren't wearing at all well.
 

takno

Verified Rep - Traksy
Joined
9 Jul 2016
Messages
6,574
Was it not possible to move to a different seat? I’m imagining not if later in the day not with Grand National & football traffic.
I tried 5 or 6 seats last time I got Transpennine, and they were all just as bad. That was about a year ago, so I imagine it's a fool's errand even trying now.
 

FrontSideBus

On Moderation
Joined
11 Feb 2025
Messages
451
Safe to say the best is probably Avanti's 805/7? I really liked those seats when they fitted them to 390's.
 

irish_rail

On Moderation
Joined
30 Oct 2013
Messages
4,506
Location
Plymouth
Safe to say the best is probably Avanti's 805/7? I really liked those seats when they fitted them to 390's.
Yet the Pendolino new seat is the only seat in the country that gives me terrible back ache within 5 minutes of sitting on it. Also detest the silly "wings" that keep bashing my head. Seating is such a subjective thing.
 

dk1

Veteran Member
Joined
2 Oct 2009
Messages
19,798
Location
East Anglia
I tried 5 or 6 seats last time I got Transpennine, and they were all just as bad. That was about a year ago, so I imagine it's a fool's errand even trying now.
Okay. Just never had a problem personally with any seat onboard 802s.
 

GuyGibsonVC

Member
Joined
29 Nov 2019
Messages
231
Location
Up North
I got to sit in the new ‘Serneza’ seating in Standard and First the other week at a joint LNER - Network Rail Conference.

They are decent enough, although you can’t judge leg room without another set in front of you.

Interestingly, they did state in official communication that the Azuma refurbishment is going to scoped and funded in the first quarter of 2027.
 

BRX

Established Member
Joined
20 Oct 2008
Messages
4,477
Does that mean the current situation will continue for at least another year?
 

BRX

Established Member
Joined
20 Oct 2008
Messages
4,477
It so happens I've just booked seats on a Lumo service to edinburgh tomorrow, then scotrail on to Inverness, in preference to the daily LNER through train, driven mainly by a desire not to spend 8+ hours sitting on a metal bar.
 
Joined
6 Apr 2021
Messages
111
Location
North Wiltshire
Yet the Pendolino new seat is the only seat in the country that gives me terrible back ache within 5 minutes of sitting on it. Also detest the silly "wings" that keep bashing my head. Seating is such a subjective thing.
It is very subjective, and I guess that it is problem, that on public transport it is possible to satisfy some of the people all the time etc...

My least favourite seats are probably the 'Southern spec' 2+2 Compin seats in the Electrostars - I have sat in the same type of seat on several SNCF and CFL fleets and they are very supportive and plush, but those on the 377s have cushions that are too hard and thin for me, resulting in the top of the seat base being slightly lower than elsewhere and hence the armrests relatively too high - and there's a lump at the front of the base that digs into the back of my thighs... ...the earlier 377/1s with the Connex interior seemed a lot better by comparison.
 

Top