Aside from doing what you've already done then I'm not quite sure what more you could do. You could always try calling the recruitment number but otherwise you've attempted to reach out for clarity so it's pretty much an issue on their end now. I'll have to leave it to the more qualified voices on the forums to help you out any further though.No, it's the first time of psychometric. That's why I am confused being informed I pass first stage, but I didn't even attend any test before.