Northern Flash Sale - Now On

[Llandudno]

York to Blackpool for £2 next Wednesday for me, fantastic!

If it wasn't for the forum I wouldn't have even known there was a sale on to be honest

I would have thought Blackpool TO York for £2 was better value for a day trip…..!

 

[Gaelan]

I understand split tickets aren't allowed to be offered proactively by ticket office staff.

I believe this is the case on paper, but have known many ticket office staff who do it anyway.

 

[voyagerdude220]

I believe this is the case on paper, but have known many ticket office staff who do it anyway.

I certainly offer combinations of tickets if I'm aware of a cheaper way of getting the tickets although I'd always make clear any restrictions associated with them to the customer.

 

[yorkie]

I believe this is the case on paper, but have known many ticket office staff who do it anyway.

I certainly offer combinations of tickets if I'm aware of a cheaper way of getting the tickets although I'd always make clear any restrictions associated with them to the customer.

I'm pretty sure it's against impartial retailing rules. Some train companies e.g. LNER have issued stern reminders.

 

[voyagerdude220]

I'm pretty sure it's against impartial retailing rules. Some train companies e.g. LNER have issued stern reminders.

I think you're right. I've never been questioned by my superiors about split tickets I've sold.

 

[xotGD]

Maybe you could pass your thanks to the OP for their post.

Or send me a stick of Blackpool rock?

 

[styles]

I've had split tickets issued by TfW staff, but on request.

 

[voyagerdude220]

Or send me a stick of Blackpool rock?

Excellent idea!

 

[CyrusWuff]

I've had split tickets issued by TfW staff, but on request.

That's perfectly acceptable under Ticketing & Settlement Agreement rules.

It's proactively offering them where a through fare for the journey exists that isn't. Theoretically a TOC that was impacted by staff doing that could make a claim against the selling TOC for the resultant revenue loss.

 

[yorkie]

I think you're right. I've never been questioned by my superiors about split tickets I've sold.

If the company is happy for you to do this for journeys entirely by them, then fair enough.

However, if you issue them for journeys involving other companies, then those companies could well lodge a complaint with your employer. I wouldn't be taking that risk.