Predictibly, various members on the Edinburgh area bus forums have started gloating about the impending end of the AirX service, pointing out that the choice of vehicle (mid-life ADL E300s) did it no favours. Those of us who've been around long enough to remember the Guide Friday Airbus Express service will recall that GF ran it through its entire ten-year existence with mid-life to elderly vehicles, so I don't see their argument. It is sad that in this day and age we have people who want to see a competitive venture fail, and then cheer when it does so.
The choice of vehicle was wise to start off, but was never going to work long term. The low cost set up meant that it needed to build up custom to sustain any chance of newer vehicles. This happened in the peak of summer, but at other times it was far too inconsistently busy. At times during the day, it was empty or very quiet and the Airlink wasn’t. This could be in both directions, so how that happened is anyone’s guess. I wouldn’t say Lothian did anything to oust McGill’s. If anything the two services moving to share Waverley Bridge only seemed to cause congestion, rather than actually cause direct competition.
McGill’s can say this that and other about how much revenue was taken away. Maybe the actual reality is that it’s market growth? Ie people who may not have taken the bus at all and thought, hang on that’s so cheap, I’ll do that. I say this as consistently the Airlink and Tram have looked no quieter. I can’t speak for taxis, so maybe it’s come from there? The Airport is getting busier year on year too.
Lothian are also due a batch of brand new Airlink’s at somepoint. So you’d have 13 year old buses up against brand new ones. I think this ultimately lead to its demise. The AIRX just wasn’t busy enough to sustain newer vehicles.
The international arrivals argument is a poor one though, as there’s plenty of people that you can pick up from there. More than enough to fill a single decker, if you try hard enough. Lothian used to have Stand D at the Airport, which was so much busier than Stand A is now. Now, a lot of people in that time walking up catch a glimpse of the tram and go with that. Unfortunately the Airport is private property and they are (rightly or wrongly) allowed to do as they want. I’m not a fan of it, but in reality it’s just tough. You do as you’re told effectively.