T.O.C. Revenue Protection Policy Documents?

[Chrius56000]

. . .Just a quickie one!

. . . Thankfully I've never got in trouble with a T.O.C. as I always try and buy my tickets "T.O.D." so I have a physical one to show, have my Railcard ready for inspection and always ask permission to use an alternative train if a delay occurs (I missed a connection at Stafford for a booked Kidsgrove local once because the train I was on from Wolves (the booked one!) got held up at every signal!), the question I have is :–

. . .Have ALL the T.O.C.'s produced their Revenue Protection Policy in PDF?

 

[KirkstallOne]

I don’t think any train operating company publishes their revenue protection policies in full and some seem to be undocumented, as evidenced by the recent ORR report. Tfl probably have the most comprehensive approach and various documents have been released under FOI but many things will be for internal eyes only. It may be helpful if you said what it is you are looking for as your question is both narrow (no) and broad.

If you are concerned whether you are potentially breaching some rules then the relevant documents would be the Regulation of Railways Act 1889, the consolidated railway byelaws, the National Rail Conditions of Travel and The Railways (Penalty Fares) Regulations 2018. However, these may be misleading depending exactly where you were travelling (e.g. the London and Tyne and Wear networks have some subtly different regulations).

 

[Chrius56000]

. . . Basically what I'm looking for a Revenue Protection Policy in PDF as is issued by G.W.R., in equivalent form for other T.O.C's – is it only G.W.R. that have made this available?

 

[KirkstallOne]

Could you point us to the GWR policy you are referencing?

 

[Hadders]

Many train companies do publish their Revenue Protection Policy, the easiest way is to search ‘Revenue Protection’ on their website.

 

[John R]

Could you point us to the GWR policy you are referencing?

There is a link to the document at the foot of this page from GWR's website (links to a pdf).

GWR penalties and enforcements | Policies and procedures | Great Western Railway

Understand penalties at GWR and our enforcement policies, including fare evasion and travel regulations.

www.gwr.com

 

[AlterEgo]

. . . Basically what I'm looking for a Revenue Protection Policy in PDF as is issued by G.W.R., in equivalent form for other T.O.C's – is it only G.W.R. that have made this available?

I’ll assume you’ve googled “(TOC name) revenue protection policy”.

Which remaining ones are you struggling to get hold of?

Does it need to be in PDF format?

 

[WesternLancer]

. . . Basically what I'm looking for a Revenue Protection Policy in PDF as is issued by G.W.R., in equivalent form for other T.O.C's – is it only G.W.R. that have made this available?

My experience on looking for them when people come to the forum for help is that they are either hard to find or impossible to find. Very few as easy to get hold of a clear document like that one that GWR publish which is clearly set out for passengers to access and use if they wish to do so.

Some have very little other than a few basic faq on a web page.