Fritz300
Member
I have been charged for not showing a valid ticket on arriving at my destination station.
In the morning I arrived at my station of origin and realised I had left my purchased weekly ticket at home (I have been a regular weekly ticket buyer for over 10 years at a cost of £10000’s). On duty at the time was a number of Ticket Officers. I spoke to one of these officers and requested some advice on actions I should take, I showed him receipts and bank statements of my weekly ticket purchase. He was satisfied with my explanation and allowed me access and to board the train. On arrival at my destination I actively went to another Ticket Officer and explained what happened going through the whole process of showing receipts and explaining I had been given access. This officer took my details.
I received no communication from Chiltern Railways for 52 days before getting a letter regarding action being taken unless I could provide a valid ticket for the day. By the point I no longer had the ticket but still had receipts and bank statements. They have said this is unacceptable and are now taking me to court.
I have and can continue to prove that I bought a valid ticket through receipts and statement.
I was granted access to travel by an authorised person at my station of origin.
Does anyone have any further advice or opinions on what a court outcome will be?
In the morning I arrived at my station of origin and realised I had left my purchased weekly ticket at home (I have been a regular weekly ticket buyer for over 10 years at a cost of £10000’s). On duty at the time was a number of Ticket Officers. I spoke to one of these officers and requested some advice on actions I should take, I showed him receipts and bank statements of my weekly ticket purchase. He was satisfied with my explanation and allowed me access and to board the train. On arrival at my destination I actively went to another Ticket Officer and explained what happened going through the whole process of showing receipts and explaining I had been given access. This officer took my details.
I received no communication from Chiltern Railways for 52 days before getting a letter regarding action being taken unless I could provide a valid ticket for the day. By the point I no longer had the ticket but still had receipts and bank statements. They have said this is unacceptable and are now taking me to court.
I have and can continue to prove that I bought a valid ticket through receipts and statement.
I was granted access to travel by an authorised person at my station of origin.
Does anyone have any further advice or opinions on what a court outcome will be?