hereforanswers
Member
Hi Hadders,
Thank you, how could I make it better? I really do want to make my chances as best as possible.
Thank you, how could I make it better? I really do want to make my chances as best as possible.
Basically, your letter is now good enough. Get it sent off and wait for the railway to respond.Hi Hadders,
Thank you, how could I make it better? I really do want to make my chances as best as possible.
does it set out the dates they think you have evaded? best you share the text of what you have been sent for clarity of people here who can give you advice - but if not you could ask them to set it out so that you can check against your own records (they are known to make mistakes sometimes)I have received an email regarding other dates of fare evasion, they have asked me to reply to the email. How should I proceed, should I structure my response similar to my last letter?
Are you able to create a spreadsheet of occurrences which you can then send to them but qualify by saying that you have completed this to the best of your recollection and records but recognise that there may be other occurrences.Therefore please could they advise you of any missing occurrences because you wish to ensure that all such occurrences are identified so you can settle in full.?It does no mention any dates unfortunately. They said they were contacting in relation to the statement I gave and that they have established that I fair evaded on multiple other occasions. Finally, they said they wanted to discuss this so I should respond.
I want to fully cooperate wit them and be as useful as I can to resolve this issue. How should I approach this?
Fares, not fairs.Thank you for allowing me the opportunity to discuss the fairs that I have avoided on multiple dates.
Ditto.This was an intentional attempt of fair evasion
Probably better saying something like "which I believe to be complete." Others may have a different view but I think it's better than suggesting that there will be gaps.I created this to the best of my recollection and records, but I recognise there may be other occurrences. Please inform me of any missing occurrences, as I wish to ensure that all such occurrences are identified so I can settle them full.
Yes, fare not fair again.Ditto?
Ditto means "Same again"Ditto?
What are your thoughts on the response itself, does it matter that it is quite similar to my previous one?
It may be simpler to follow the advice upthread (#98) and refer to a number of occasions but I would certainly create my own spreadsheet even though I might not send it.Great, also should I consider asking them for all of the dates first, or should I provide my own?
Did they ask for these added dates?I added some more dates in which I evaded fares but I can only provide evidence for a railcard for two of the three years.
Where had the railcards been bought? If it was online you should be able to access a record of your purchases. If the missing year was purchased at a station and you no longer have the railcard or receipt then it would be appropriate to say so.I can only provide evidence for a railcard for two of the three years.
Yes, the missing railcard was a physical one, and given that I lack a receipt I am unable to prove that I had it during that time. However, the majority of my journeys are covered by railcards that I can prove I had through expiration reminder emails.Where had the railcards been bought? If it was online you should be able to access a record of your purchases. If the missing year was purchased at a station and you no longer have the railcard or receipt then it would be appropriate to say so.
Not directly no, however the email outlined that I should identify any further dates where rail fares were avoided.Did they ask for these added dates?
Ref the Railcard that you can't prove, I would say that you had it but unfortunately have no longer kept a record or if as it was a physical railcard (presumably purchased at a station - if so say where if you can recall the station or where you did buy it) - they may simply be happy to believe you if you are being co-operative in other respects - so no harm is asking them to take it on trust. I can't see you have anything to lose by doing so.Yes, the missing railcard was a physical one, and given that I lack a receipt I am unable to prove that I had it during that time. However, the majority of my journeys are covered by railcards that I can prove I had through expiration reminder emails.
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Not directly no, however the email outlined that I should identify any further dates where rail fares were avoided.
Not sure "I am willing to pay" should be in there.This is my response:
Thank you for your quick response.
I have identified further dates in which I have avoided fares alongside some additional details, please see the attached spreadsheet below. Between XXX and XXX, I held a valid physical railcard. However, I am only able to provide evidence for this for the first two years, as I received expiration reminder emails in XXX and XXX, please see the attached pictures below. In XXX, I received no such expiration reminder email, therefore I am unable to provide evidence that I held a valid physical railcard during this time. I light of this, I asked for proof of purchase at XXX station, where I had renewed my physical railcard each year. However, they were unable to provide a receipt. Therefore, between XXX and XXX, I am willing to pay the outstanding fares without a railcard discount.
I wouldn't say this at all - it's not in your interests to provide any encouragement for them to charge you a higher amount.Therefore, between XXX and XXX, I am willing to pay the outstanding fares without a railcard discount.
What should I do then, simply get rid of the last line and let them decide?I wouldn't say this at all - it's not in your interests to provide any encouragement for them to charge you a higher amount.