Hi RailUK forum members, I hope you guys are doing well.
I have received a letter from Govia Thameslink Railway regarding an incident in October when I purchased a ticket with 16-17 railcard even though the railcard I possess was for 16-25. I am very fortunate to find this forum and I want to seek advice on my response to GTR:
Dear Fares Evasion Manager,
I would like to start by offering my sincerest apologies for the incident of travelling on the railway without a valid ticket. On October 2, 2024, I mistakenly purchased a ticket using a 16-17 Railcard instead of my valid 16-25 Railcard. I boarded the train at Kings Cross station, and when rightly questioned at Hitchin station by a Revenue Protection Officer, who pointed out that my ticket was not valid. It was a very foolish act and I accept total responsibility for my actions. I have learnt my lesson and I make extra care while booking train tickets. I have also familiarised myself with the terms and conditions of the network railcard and I assure you that I will not use it outside its restrictions.
I am very concerned that my foolishness in the is matter will affect my future employment, and I would be very grateful if you would consider allowing me to settle this matter out of court. I offer my full cooperation towards resolving the situation and offer to pay the fare I avoided for my journey (from Kings Cross to Cambridge), as well as any costs GTR has incurred as a result of my actions. I hope this, and the purchase of the railcard show that I am determined to not let this situation reoccur.
Yours faithfully,
Firstname Lastname
I appreciate this community and thank you in advance for you help!
I have received a letter from Govia Thameslink Railway regarding an incident in October when I purchased a ticket with 16-17 railcard even though the railcard I possess was for 16-25. I am very fortunate to find this forum and I want to seek advice on my response to GTR:
Dear Fares Evasion Manager,
I would like to start by offering my sincerest apologies for the incident of travelling on the railway without a valid ticket. On October 2, 2024, I mistakenly purchased a ticket using a 16-17 Railcard instead of my valid 16-25 Railcard. I boarded the train at Kings Cross station, and when rightly questioned at Hitchin station by a Revenue Protection Officer, who pointed out that my ticket was not valid. It was a very foolish act and I accept total responsibility for my actions. I have learnt my lesson and I make extra care while booking train tickets. I have also familiarised myself with the terms and conditions of the network railcard and I assure you that I will not use it outside its restrictions.
I am very concerned that my foolishness in the is matter will affect my future employment, and I would be very grateful if you would consider allowing me to settle this matter out of court. I offer my full cooperation towards resolving the situation and offer to pay the fare I avoided for my journey (from Kings Cross to Cambridge), as well as any costs GTR has incurred as a result of my actions. I hope this, and the purchase of the railcard show that I am determined to not let this situation reoccur.
Yours faithfully,
Firstname Lastname
I appreciate this community and thank you in advance for you help!