Penalty notice fraud

[Mysterymum]

I have been sent a penalty notice, correct name and address. It doesn't give the time but I didn't get a train at any time that day and I have never been to one of the stations the fine is for.
Therefore someone has used my details fraudulently.
What is the process to appeal this?

 

[Gloster]

I have been sent a penalty notice, correct name and address. It doesn't give the time but I didn't get a train at any time that day and I have never been to one of the stations the fine is for.
Therefore someone has used my details fraudulently.
What is the process to appeal this?

Please post the notice in this thread. Please obscure your name, address and any other identifying details, such as reference numbers.

 

[Haywain]

I have been sent a penalty notice, correct name and address. It doesn't give the time but I didn't get a train at any time that day and I have never been to one of the stations the fine is for.
Therefore someone has used my details fraudulently.
What is the process to appeal this?

If it’s a letter you simply respond that it wasn’t you.

 

[jfollows]

You’re not appealing anything, you tell them that it wasn’t you.

This happens all the time and the rail companies know this. They have to prove it was you, which they clearly can’t. It does not harm if you think about where you were at the time, but don’t obsess about it.

That said, it’s pragmatic to work with them, so they may request something from you with your picture that they can compare against their records of the event. This ought to get them off your back.

Or you can tell them to get lost, but you might end up with having to go to court in future if you do. Working with them should avoid this. Just make sure you get something in writing from them.

 

[WesternLancer]

To add to other posts someone is impersonating you. So immediately take wider measures to check and prevent any id fraud eg passwords, check all ok with bank accounts etc. if you have moved house recently get removed from electoral register at old address and get on the register for new address. Check with the local councils concerned to get that sorted.

 

[Mysterymum]

Thank you for your help

 

[jfollows]

Thank you for your help

Please let us know how you get on, so that we can better advise others in future also.

 

[Mcr Warrior]

To add to other posts someone is impersonating you.

And quite possibly, it's an acquaintance or someone else that you (= @Mysterymum) may know! Be a bit random if a complete stranger knows both your name and address.