Chris999999
Member
- Joined
- 22 Jun 2010
- Messages
- 238
The congestion at Basingstoke has definitely been caused by the new gates. Before these were installed 3 gates were used during evening rush hour to exit the station together with manual inspection of passengers tickets on the fourth gate designed for use for bikes, buggies, luggage etc.
With the new (so called "fast gates") only 2 of them are used for exit from the station and though a third one is equipped so it could be used for this purpose, it is not and when I enquired as to why I was told it didn't work properly. The manual gate is now used in as slow a manner as possible with the ticket inspector opening and closing the gate with a key for each individual passenger - an amazingly slow and hopeless process.
Thus the new "faster" gates have effectively halved the number of people that can exit the station.
Rebuilding the whole front of the station to resolve this problem seems to me to be an amazingly expensive solution to a self generated problem and to which there is a very much cheaper and easier solution.
With the new (so called "fast gates") only 2 of them are used for exit from the station and though a third one is equipped so it could be used for this purpose, it is not and when I enquired as to why I was told it didn't work properly. The manual gate is now used in as slow a manner as possible with the ticket inspector opening and closing the gate with a key for each individual passenger - an amazingly slow and hopeless process.
Thus the new "faster" gates have effectively halved the number of people that can exit the station.
Rebuilding the whole front of the station to resolve this problem seems to me to be an amazingly expensive solution to a self generated problem and to which there is a very much cheaper and easier solution.