M477
New Member
Hi,
I would like some advise please, my son (16) bought a ticket on the app to go from Ormskirk to Preston, to go and stay with his grandmother for a couple of days, as his grandfather passed at the weekend. Unfortunately the wrong date was entered when purchasing the ticket, instead of todays date, tomorrows date was entered so a TIR has been issued.
The TIR which has been issued has the wrong name on and the wrong date of birth.
Please advise the best course of action?
I would like some advise please, my son (16) bought a ticket on the app to go from Ormskirk to Preston, to go and stay with his grandmother for a couple of days, as his grandfather passed at the weekend. Unfortunately the wrong date was entered when purchasing the ticket, instead of todays date, tomorrows date was entered so a TIR has been issued.
The TIR which has been issued has the wrong name on and the wrong date of birth.
Please advise the best course of action?