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Frosted Glass on Station Footbridges

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Iskra

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At Leeds, they should have thought of that before cluttering up the footbridge with coffee and pastry kiosks. It was obvious within weeks that the footbridge was inadequate for the volumes of passengers using the station, and they still decided to clog it up with stuff that didn't need to be there.

At least Dewsbury's footbridge still has proper unfrosted windows for the time being.

The Wakefield Westgate station refurb is adequate, considering it's not really a station most people would ever need to wait at for at for a long time considering the service pattern, likely destinations and proximity of a much larger interchange station.

Leeds station footbridge shows where the priorities lie- £££££
 
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Deepgreen

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it isn’t counter productive, and the stats prove it. (Not in public domain so not quotable).




Perhaps some sort of platform heels are in order? ;)
Impossible to prove conclusively that frosted glass equals fewer accidents - there are too many variables to account for. Equally impossible, of course, to prove that it increases accidents.
 

yorksrob

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Wakefield Westgate has to take first prize for "most underwhelming redevelopment of a station". The building on the up side is nicer than the 1950s carbuncle it replaced, but the down side is woefully spartan. At the very least there should be a proper enclosed waiting room where the disused bay and former "Light Waves" art installation was? Would mean people would end up running for anything that wasn't a 9 or 10-car formation though!

To be fair, the original building on the down side is still there, albeit a bit of a stroll from the new footbridge. They've made quite a nice job of the waiting room.
 

Dr Hoo

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That theory makes very little sense, as one could easily see the train using the north windows
In relation to Wakefield Westgate Platform 2 the overwhelming proportion of services (towards Leeds) approach from the south. I am at a loss to understand how looking in the 'wrong' direction would give an easy insight.
At Leeds, they should have thought of that before cluttering up the [principal] footbridge with coffee and pastry kiosks. It was obvious within weeks that the footbridge was inadequate for the volumes of passengers using the station, and they still decided to clog it up with stuff that didn't need to be there.
I know that you have raised this before but after careful observation on numerous occasions I have yet to see kiosk queues causing a congestion problem. (For people unfamiliar with Leeds, the footbridge has all the lift shafts in the middle, so passengers have to walk to either side anyway. The busiest kiosk seems to be the passenger information one, which is extremely useful at a busy interchange like Leeds and at a stroke avoids the need for many people having to go down to concourse level only to discover that they need to go back up again. The refreshment kiosks are extremely useful given the lack of 'trainside' facilities at Leeds generally and again avoid many people having to make extra escalator trips or barrier passes to/from the main concourse. Good piece of station design in my view; albeit nothing to do with frosted glass.)
The Wakefield Westgate station refurb is adequate, considering it's not really a station most people would ever need to wait at for at for a long time considering the service pattern, likely destinations and proximity of a much larger interchange station.

Leeds station footbridge shows where the priorities lie- £££££
Wakefield also benefits from having excellent passenger information screens that tell you that 'your' train is "between Fitzwilliam and Sandall & Agbrigg" or wherever. Everyone can choose their own pace having waited on the concourse with a Greggs or Costa snack in hand to make for the barriers, lift or stairs.

(I am a frequent user of Leeds and both Wakefield stations, often with family, toddler, luggage and so in tow.)

More widely, I detect a disappointing cynicism towards safety decision making. As a former Station Manager, I saw two passengers drop dead with heart attacks after running for trains. It's just not worth it. It is even more distressing to be a member of staff who desperately administers resuscitation techniques until the ambulance arrives only to learn subsequently that it was a case of 'DOA' at hospital.

But some of the posters seem equally keen to dismiss concerns over third rail safety in the face of comments from those who have actually had to deal with electrocutions.
 

61653 HTAFC

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It's not the queues to the kiosks that cause the main problem (though they don't help), it's the kiosks themselves. The volume of foot traffic on the bridge means it really needs to have any non-essential obstacles removed. Without the kiosks there, a proper one-way system could be implemented.

With hindsight although it would have cost more, the entire central section of the through platforms should have been covered with a large mezzanine floor. This would have had plenty of room for lots of retail and information kiosks, and multiple staircases and escalators down to each platform island.
 

avid2424

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East Croydon station, and once again, Sunday morning, a very late announced platform change. Everyone waiting on platform 2 and the tannoy announcement of a platform change to platform 4. I was near the (gentle) ramps and walked up and down the ramps, and the train had already got to platform 4. Of course other people were running up and down the ramps, or up and down the slippery steps. Did the platform staff hold the train and check the lifts, for any passenger in the middle of the platform that would need to use two lifts that is both up and down - even if not needing a wheelchair. Such a passenger needed to be in the middle of the platform for level boarding on to this Thameslink train. The ramps are at the very end of the platforms.

Why doesn't East Croydon have live cameras re the signals outside the station, so that passengers can check which platform the train will arrive at?

My memory suggests that the tannoy announcement was automatic, and was only triggered by the train passing over or not passing over a bit of track. Any thoughts?

I sometimes stand at the southern of platform 2 to check whether the train has taken the track to platform 2 or to platform 4, and thus I can gain 3 seconds over the tannoy announcement
 

zwk500

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Why doesn't East Croydon have live cameras re the signals outside the station, so that passengers can check which platform the train will arrive at?
Because this would only benefit a very few people who knew what to look for, and would only.give any information at the very last minute (especially if the next train signalled isn't your train).
My memory suggests that the tannoy announcement was automatic, and was only triggered by the train passing over or not passing over a bit of track. Any thoughts?
Believe announcements are.trigged by berth occupancy yes.
I sometimes stand at the southern of platform 2 to check whether the train has taken the track to platform 2 or to platform 4, and thus I can gain 3 seconds over the tannoy announcement
Three whole seconds. Totally worth it.
 

yorksrob

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It's not the queues to the kiosks that cause the main problem (though they don't help), it's the kiosks themselves. The volume of foot traffic on the bridge means it really needs to have any non-essential obstacles removed. Without the kiosks there, a proper one-way system could be implemented.

With hindsight although it would have cost more, the entire central section of the through platforms should have been covered with a large mezzanine floor. This would have had plenty of room for lots of retail and information kiosks, and multiple staircases and escalators down to each platform island.

I don't think that the kiosks are a problem. I've used the transfer deck many times and it's never seemed like the through section is too narrow to cope with the crowds.

If anything, removing them would just leave a lot of empty space.
 

Peter Sarf

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It's not the queues to the kiosks that cause the main problem (though they don't help), it's the kiosks themselves. The volume of foot traffic on the bridge means it really needs to have any non-essential obstacles removed. Without the kiosks there, a proper one-way system could be implemented.

With hindsight although it would have cost more, the entire central section of the through platforms should have been covered with a large mezzanine floor. This would have had plenty of room for lots of retail and information kiosks, and multiple staircases and escalators down to each platform island.
That transfer deck is quite wide, it dwarfs the capacity of the stairs and escalators down to each platform. So I cannot see how congestion builds up unless it is people waiting up top and all going for the same stairs/escalator down to their train.
East Croydon station, and once again, Sunday morning, a very late announced platform change. Everyone waiting on platform 2 and the tannoy announcement of a platform change to platform 4. I was near the (gentle) ramps and walked up and down the ramps, and the train had already got to platform 4. Of course other people were running up and down the ramps, or up and down the slippery steps. Did the platform staff hold the train and check the lifts, for any passenger in the middle of the platform that would need to use two lifts that is both up and down - even if not needing a wheelchair. Such a passenger needed to be in the middle of the platform for level boarding on to this Thameslink train. The ramps are at the very end of the platforms.

Why doesn't East Croydon have live cameras re the signals outside the station, so that passengers can check which platform the train will arrive at?

My memory suggests that the tannoy announcement was automatic, and was only triggered by the train passing over or not passing over a bit of track. Any thoughts?

I sometimes stand at the southern of platform 2 to check whether the train has taken the track to platform 2 or to platform 4, and thus I can gain 3 seconds over the tannoy announcement
At East Croydon I do tend to hang around the bottom of the steps of the footbridge. The ramps are too long so a platform change there is impossible to achieve unless running hard as it is a long distance up a gentle slope then a long distance back down to the correct platform (probably totalling 6 carriage lengths or more). It would be half the distance if the glass was not frosted but still too far for many. If I have not made it to the bottom of the footbridge (which is about half way long the platforms) when a platform change occurs then I know I have missed it - making it tempting for some to take the very short and level route which I have not witnessed !.
 

The exile

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Are you also opposed to trains being removed from departure screens/ terminal stations before departure time?
Yes. Ideally, they would stay displayed until the doors are locked. Certainly not at scheduled departure time when the train hasn’t even arrived as seems to happen on occasion.
 

Peter Sarf

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Yes. Ideally, they would stay displayed until the doors are locked. Certainly not at scheduled departure time when the train hasn’t even arrived as seems to happen on occasion.
This is perhaps what sums up the problem. The information is not as accurate as ones own pair of eyes. The actual service performance is often different to whet the information reports.

The number if times at Waddon I notice the "train now at platform" announcement starts when the train is timetabled to arrive but the train might actually still be out of sight !. So seeing the train is more reliable.

Now plenty of times I can plan to be about ten minutes early but end up dashing for the train before mine that is running late. I need to dash for the late running train because undoubtedly I fear my planned train might also be late or worse still cancelled. I tend to allow plenty of time for connections - I prefer to allow a spare trains worth but if my journey starts with things looking like they are going wrong then I am going to dash so i don't lose my contingency further along the itinerary.

RELIABILITY might help remove the need for people to make rash dashes.
 
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Horizon22

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Yes. Ideally, they would stay displayed until the doors are locked. Certainly not at scheduled departure time when the train hasn’t even arrived as seems to happen on occasion.

Good for you. However rushing for trains is absolutely proven to cause accidents at the platform edge (and through gatelines) which is why at many stations, trains are removed from information screens 90-120 seconds prior to departure.
 

Merle Haggard

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Yes. Ideally, they would stay displayed until the doors are locked. Certainly not at scheduled departure time when the train hasn’t even arrived as seems to happen on occasion.

My bold.

Several times I've been waiting for a Cross City or Cross Country at New St. It's late but it disappears from the departure screens just after booked departure time. There's then an announcement that it will now leave from Platform n. On different occasions it's not been clear what the revised platform is either because the announcement is overwhelmed by another, loud 'See it.. etc. ' one; or the noise of an incoming train drowns it; or it's made by someone in Control who speaks very quickly indeed, and indistinctly to make sure you know he has far more important things to do. In all of those cases, the only way to find where it's leaving from is by crossing the footbridge and looking down.

In doing so, I may have walked very quickly.
 

Dr Hoo

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Good for you. However rushing for trains is absolutely proven to cause accidents at the platform edge (and through gatelines) which is why at many stations, trains are removed from information screens 90-120 seconds prior to departure.
And this is not a new thing. Quite a few of the Southern Region split-flap Solari indicator installations at medium-sized stations were configured with an ‘early clear’ feature. This would enable the barrier line displays to be blanked when a train ran into the platform. This was forty years ago.
 

Bald Rick

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Impossible to prove conclusively that frosted glass equals fewer accidents - there are too many variables to account for.

I‘d be interested to hear what other variables could possibly account for a more than halving of slips trips and falls on the ramps at East Croydon immediately following the obscuring of the glass there. Perhaps Dolcis had a sale on of particularly adhesive shoes.


Statistics aren't proof of anything.

Comical.
 

Haywain

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The bridge at Luton Airport Parkway was stickered over for "safety reasons" yet I believe the second (new) one is clear glass!
The original bridge at Luton Airport Parkway has (and I think always has had) viewing ports in the vinyls.
That transfer deck is quite wide, it dwarfs the capacity of the stairs and escalators down to each platform. So I cannot see how congestion builds up unless it is people waiting up top and all going for the same stairs/escalator down to their train.
In my experience the problem has been congestion getting on the the stairs/escalators from the transfer deck.

== Doublepost prevention - post automatically merged: ==

Statistics aren't proof of anything. Is there analysis ruling out other factors?
Doesn't analysis provide statistics?
 

JaJaWa

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The original bridge at Luton Airport Parkway has (and I think always has had) viewing ports in the vinyls.
Yes it does – but it was originally totally clear, and that was apparently the reason the stickers were added.
 

eldomtom2

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I‘d be interested to hear what other variables could possibly account for a more than halving of slips trips and falls on the ramps at East Croydon immediately following the obscuring of the glass there.
Working that out is why an actual analysis that considers and eliminates other factors is needed.
Doesn't analysis provide statistics?
Analysis interprets statistics.
 

Roast Veg

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Analysis interprets statistics.
No, analysis is the transformation of data into statistics. That is the fundamental difference in their respective definitions. If Bald Rick (who has privileged access to both the data and statistics) says that the ECR frosted glass reduced slips trips and falls I'm inclined to believe him!
 

Haywain

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Yes it does – but it was originally totally clear, and that was apparently the reason the stickers were added.
I remember there not being any vinyls on the bridge - it tended to result in people waiting for trains on the bridge rather than on the platforms in cold and wet weather.
 

eldomtom2

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No, analysis is the transformation of data into statistics. That is the fundamental difference in their respective definitions. If Bald Rick (who has privileged access to both the data and statistics) says that the ECR frosted glass reduced slips trips and falls I'm inclined to believe him!
If you want to play terminology games have at it, but my point still stands - the way he talks about it strongly suggests, to my mind, that there has not been analysis ruling out other causes. You don't say "I‘d be interested to hear what other variables could possibly account for a more than halving of slips trips and falls on the ramps at East Croydon immediately following the obscuring of the glass there" if there has actually been an analysis ruling out other causes. You say it if all you have is the raw data.
 

zwk500

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If you want to play terminology games have at it, but my point still stands - the way he talks about it strongly suggests, to my mind, that there has not been analysis ruling out other causes. You don't say "I‘d be interested to hear what other variables could possibly account for a more than halving of slips trips and falls on the ramps at East Croydon immediately following the obscuring of the glass there" if there has actually been an analysis ruling out other causes. You say it if all you have is the raw data.
Unless you've seen the assessments, how do you know what work has and hasn't been done?
 

Bald Rick

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You don't say "I‘d be interested to hear what other variables could possibly account for a more than halving of slips trips and falls on the ramps at East Croydon immediately following the obscuring of the glass there" if there has actually been an analysis ruling out other causes.

I did say it with there actually being an analysis ruling out other causes.

So I’ll ask again - what other causes could there be?
 

eldomtom2

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Unless you've seen the assessments, how do you know what work has and hasn't been done?
I don't know what assessments have been done, which is why I didn't say that I did know.
I did say it with there actually being an analysis ruling out other causes.
For clarity, are you saying that there was an analysis that considered other potential causes and rejected them?
 

AY1975

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I've noticed SWR has started a particularly annoying trend of frosting out the glass of footbridges on certain stations - Putney and Clapham Junction I've noticed so far.
The footbridge at Clapham Junction had frosted glass windows under BR in the 1980s, at least on the side looking west towards Clapham Yard, although you could sometimes open some of those windows. Last time I was there, which was only a few weeks ago, they had transparent glass. Have they now got frosted glass again just like in BR days?
 

Peter Sarf

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Can you stop with your mocking tone and give an explicit answer?
I think what happened was that those responsible for East Croydon were concerned about the number of injuries sustained by passengers at East Croydon. Easy enough to ask them how it happened - saw my train and rushed.

Some bright spark then decided that obscuring the glass would remove temptation. Ruining my view incidentally

Glass duly covered with plastic film (with outline of bits of buildings on). Number of passenger accidents dropped by about 50% aiui.

Go figure why.
 

Bald Rick

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Can you stop with your mocking tone and give an explicit answer?

I‘m not mocking.

And I don’t know how I could be more explicit, at least not without a ‘Parental advisory - explicit material’ warning.

But I’ll try to summarise - slips /trips / falls more than halved at East Croydon, with the change in rate starting literally the week after the glass on the ramps was obscured. The rate of such incidents didn’t change at other stations. Passenger numbers didn’t change. The train service didn’t change. There was no change to warning signs / announcements (all of which had been in place extensively for some time). Literally nothing else changed. The station staff were very clear from their observations that the work reduced the amount of running down the ramps and that in turn reduced people being knocked over / tripping over / dropping stuff that then caused secondary incidents / etc.

Will you now accept that obscuring the glass changed the rate of incidents significantly?

If not, what would convince you?
 
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