Standard procedure in this situation is to use local door only if possible, and I believe on the Lumo units it is possible.
It also relates to demand for the southbound path that then forms this northbound working, and that this unit forms the 09:26 to London tomorrow morning from Edinburgh after visiting the depot tonight.
And remembers to indicate at the right time to maintain passenger safety.
What caught my eye there is the amount of timing allowances that service has, to the point that if it makes up lost time Edinburgh passengers can't claim Delay Repay; it's already made up 18 minutes from the peak delay at time of posting.A link to the RTT page for the service is attached for reference, showing the delay described by the original poster.
Realtime Trains | 1S99 2027 London Kings Cross to Edinburgh | 28/12/2022
Real-time train running information for 1S99 2027 departure from London Kings Cross to Edinburgh on 28/12/2022. From Realtime Trains, an independent source of train running info for Great Britain.www.realtimetrains.co.uk
Personally I would nap on the train so I could wake up to a day of sightseeing in Edinburgh
I don't get why it needs so much allowances around Durham.
Because of the engineering work. It's normally scheduled into Edinburgh at 0047.
Someone had too much to drink it seems...
Into Newcastle at +10, I doubt passengers will get any repay at all
Yes, indeed I was - making my bi monthly trip up to Newcastle. Were you on the train too? Had I not been snoozing and seen this earlier would have popped down to say hello
Fortunately now off the train and in a taxi, should be asleep in 30 minutes. It has been a long day lol
Apparently not if you ask the DFTIsn’t this literally the purpose of the railway
Allows ‘wrong line’ running at 50mph without causing delay. Has never been used frequently, but is seeing a bit more use lately, at guess the works to divert the A1 on to a new bridge over the ECML near Tyne Yard may be part of the reason behind this.
I don’t see how that makes a difference. LNER too have a minority of staff who have a more ‘straight talking’ approach than is perhaps desired for a public facing role. Apart from maybe the tiniest of small businesses you’re always going to have some people in a public facing role who are more ‘straight talking’ than what would be considered professional. That said in this case I don’t see anything wrong with what Lumo’s driver said given the circumstances.
How does a disruptive passenger amount to that label?
That’s not the first time LUMO staff have made highly unprofessional announcements. New job gone to the head perhaps. Totally correct what he’s saying, but also totally i appropriate.
The unprofessional attitude of their staff has been noted more than once.
*shrug* not saying it was necessarily the best thing to do, but not being there I'm not going to judge. Certainly I've used announcements as a weapon against anti social behaviour (smokers, drunks etc) in the past. A bit of shaming from a disembodied "Voice from the Gods" can work wonders.
Dialect such as “doesn’t know how to behave in public” completely reflects the self-righteous, teacher dealing with naughty schoolchild way of talking I’ve noticed many times before on LNER (“no you can’t have another bacon roll, don’t be greedy now please”) and Lumo before. It’s out of order elsewhere from the railway and should be considered it there too.
Customer driver
I can’t take anything else in this thread in apart from that. It’s such a cringing title.
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If you're attempting to distract a fighty idiot in a metal tube anything apart from swearing over the PA goes if you ask me. I've got enough experience to be an authority on the matter. Presumably avenues such as talking them down had already been unsuccessful. Taking the attitude that they require to be dealt with respectfully when the real answer is that they need flattening and dragging out of the door with extreme prejudice as quickly as possible empowers them.
Absolutely.
I was on one of my monthly trips to see family in the Midlands and I was on a single deck national express west midlands, and a bunch of kids (whose irresponsible parents were onboard) were throwing sweets trying to see if they could hit the bell for the door and to trigger it though they don't want to leave.Sometimes the element of ‘surprise’ can work wonders for these idiots
Once had a few rowdy passengers on a Manchester Victoria - Leeds via Bradford service, they suddenly weren’t so confident when met by the BTP at Halifax!
Also had an incident on an Arriva bus the other week where 6 of the finest local young ‘talent’ made a nuisance on the upper deck (for example releasing around 100 sweets on the floor!), the driver waited for a stop out in the sticks and then booted them off…”Where are we?!”…his response was “Here”
LOL. Still butthurt over Lumo staff giving you short shrift for boarding a set down only train I see.
Basically its a form of snobbery. As with Ryanair, some media outlets & their readership seem to believe that cheap services are the exclusive domain of the working class plebs & ruffians. I also gives such snobs an ideal chance to look down their noses at others.
Well technically we do pay your wages. If we all stopped using trains, you'd be out on your ear.What’s wrong with it?! Would you rather he had lied, or not said anything? Most people tend to prefer honesty rather than “passenger incident” type corporate BS. I think this treads the right side of the line by being honest, yet remaining (reasonably) professional.
It’s surprising the driver made the announcement, rather than the “customer guard”, or whatever they’re called, who would presumably have been in a better position to know what was happening. I wonder if it was they who, in fact, made the announcement.
It is, and it’s not as if it makes anyones’ experience different, in practice. A little like calling passengers “customers” which has been going on since the days of BR, and is beloved of “I pay your wages” types
But I agree what we call the lever pushers doesn't matter.... 
And onto the crux of the matter. Sometimes in a conflict situation like this, its actually not a bad idea to let everyone know exactly what is happening as the
