Bumping the thread just to highlight the chaos the railway is in with no firm, clear timetable on show.
Called one train company's customer service line to ask "are you definately running a train at 2030 on christmas eve".
- Call handler was adamant they are.
Reminded the call handler that it's all over the press that trains are finished by 3pm.
- Call handler says "no, this system will even let me reserve seats and disabled assistance"
Asked call handler to look at the subnotes on National Rail App.
- Call handler now confused, says he will email their planning & control.
This is not isolated to this company - spoke to another shortly after with similar confused answers.