Let me address the railway routeing and ticketing issue, rather than behaviour and personality issues.
It seems the problem is that at least some railway workers claim that a 50p off-peak day single / £1 off-peak day return West Yorkshire Metro concessionary ticket Mirfield - Wakefield Stations is valid via Horbury only, not via Leeds.
If this is so, then it seems to me that a a 50p off-peak day single / £1 off-peak day return West Yorkshire Metro concessionary ticket Walsden - Knottingley is valid both via Horbury and via Leeds, and can be used as a Mirfield - Wakefield Stations ticket. It seems these tickets do not restrict break of journey.