• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Supermarkets and Covid-19

Status
Not open for further replies.

trainophile

Established Member
Joined
28 Oct 2010
Messages
6,980
Location
Wherever I lay my hat
Isn't "just browsing, mate" a polite way of saying "just **** off, will you?" in a shop?

== Doublepost prevention - post automatically merged: ==



Fixed that for you. In the vast, vast majority of cases, it simply isn't worth it. I certainly wouldn't even think about taking an extended warranty on any item costing less than about a grand, and even then it would have to be something that was likely to fail in the medium term - most things either fail near-immediately or last years these days.

If they won't get lost, throw it on the desk and walk out, then make a formal complaint.

I truly wasn't going to, but having had a mild panic when my trusty 12-year-old one packed up (mid spud) the night before I was a fairly easy target. I've just extended the expiring one on my washing machine too, as that is rather vital and it was a good offer.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,557
Location
"Marston Vale mafia"
I truly wasn't going to, but having had a mild panic when my trusty 12-year-old one packed up (mid spud) the night before I was a fairly easy target. I've just extended the expiring one on my washing machine too, as that is rather vital and it was a good offer.

Washing machines are probably an exception - they are inherently designed to be repairable, and do fail relatively frequently, unlike most consumer goods.

There's probably overall a difference between white goods (stuff with moving parts that don't quickly obsolete, or with awkward combinations like water and electricity, but probably not cookers as they are really easy to repair so repairs don't cost much) and everything else in terms of the need for warranties.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,557
Location
"Marston Vale mafia"
Well Currys are doing that as they barely have any stock in the shops - ours is basically a showroom where you then go to buy online.

It amazes me how long Dixons Group have remained in business, to be honest. They offer basically nothing over buying online, and a load of hassle e.g. pushy salesmen who know nothing about the actual products.

If you want good advice you'd be best going to John Lewis or a recommended local independent. If you want cheap, buy online - AO I find fairly good. I don't see what role there is for something like Dixons Group, other than the niche case of where you have a large car and absolutely must have the item today rather than tomorrow (and in many of those cases, e.g. you need to wash school uniform for the next day, it would often be cheaper to buy another set of uniform than to pay the premium they charge to get the item on the spot, or just get someone else to wash it for you).
 

trainophile

Established Member
Joined
28 Oct 2010
Messages
6,980
Location
Wherever I lay my hat
In my case the microwave was for my flat, and I was going home the next morning so delivery wasn't really an option.

Back on topic ( :oops: ) - I wonder if the increased security guards is having a noticeable effect on shop lifting. It's a step up from the cardboard policeman often situated right by the entrance door.
 
Last edited by a moderator:

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
18,143
Back on topic ( :oops: ) - I wonder if the increased security guards is having a noticeable effect on shop lifting. It's a step up from the cardboard policeman often situated right by the entrance door.

Difficult to tell as not all stock loss that shops suffer is a result of shoplifting, although clearly shoplifting plays a part.

What I do know is that retail crime has increased significantly since the pandemic started, with shop workers (who have been working extremely hard in very testing conditions) often subjected to daily abuse from customers.
 
Last edited by a moderator:

island

Veteran Member
Joined
30 Dec 2010
Messages
17,910
Location
0036
No one on the door when we went to local Tesco (Extra) this evening.

It’s one sure way to put people off. Halfords has been the worst - having said that managed to enter my local one today without being harassed in entry, first time since February.

On the subject of Tesco’s, no issues with toilet rolls, however pasta and flour completely bare, likewise conspicuous lack of bleach too.
I have gone back to deliveries. Everything in stock on what I got this morning save for a substituted brand of toilet paper.
 

Baxenden Bank

Established Member
Joined
23 Oct 2013
Messages
4,748
I have gone back to deliveries. Everything in stock on what I got this morning save for a substituted brand of toilet paper.
I took to Tesco home deliveries (for the first time in my life) when masks were mandated. I get substitutions (or none at all) less than once per delivery, so the system works for me. I just don't let my supply run down to 'the last squeeze of toothpaste' before ordering, so any items unavailable one week I just put on the following delivery. Pre-COVID I shopped several times per week - two or three times to Tesco plus top-ups from the high street discounters when out and about. COVID guidance meant a single weekly shop for everything - which was too much to carry. Pre-Maskification I had to change from a daytime shop to early evenings (around 1900) to avoid the queues.

I miss my fresh bread rolls though (the real reason why I went several times per week). I think the in-store bakery is still closed, or only producing a limited range, and not available for home delivery anyway.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,557
Location
"Marston Vale mafia"
In my case the microwave was for my flat, and I was going home the next morning so delivery wasn't really an option.

If I wanted a microwave in a hurry I'd go to Tesco, Asda or Argos. Same thing, cheaper, staff know just as much about them (or not), and no pointless arguments about extended warranties. And it brings us back on topic - hurray! :)
 

Bantamzen

Established Member
Joined
4 Dec 2013
Messages
10,504
Location
Cheshire
I've been monitoring my local Morrisons delivery slots out of curiosity. A couple of days ago you could literally book a slot for the following morning, but now the earliest & only day available is Wednesday.
 

bramling

Veteran Member
Joined
5 Mar 2012
Messages
20,397
Location
Hertfordshire / Teesdale
If I wanted a microwave in a hurry I'd go to Tesco, Asda or Argos. Same thing, cheaper, staff know just as much about them (or not), and no pointless arguments about extended warranties. And it brings us back on topic - hurray! :)

We picked up a cheap Tesco Value microwave for less than £30, to take on holiday with us "just in case". A wise move as it turned out, as getting into restaurants without pre-booking was hit and miss - doing largely outdoors stuff we're not keen on having to pre-book as we never quite know when, or sometimes where, the day will finish up. Obviously for some this isn't a problem as they just pre-book and then do a no-show, which is something I don't like to do - especially in the current climate where restaurants are already in trouble.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,557
Location
"Marston Vale mafia"
We picked up a cheap Tesco Value microwave for less than £30, to take on holiday with us "just in case". A wise move as it turned out, as getting into restaurants without pre-booking was hit and miss - doing largely outdoors stuff we're not keen on having to pre-book as we never quite know when, or sometimes where, the day will finish up. Obviously for some this isn't a problem as they just pre-book and then do a no-show, which is something I don't like to do - especially in the current climate where restaurants are already in trouble.

I bought one of those years ago, I think it cost me £19.99 (makes me wonder how you can even make one for that). It lasted many years, and indeed I think I only got rid of it when I redid my kitchen and wanted something that looked nicer than plain white, rather than because there was anything wrong with it.

Good on you for not doing a "no-show" - at the moment I think it's quite low to do that given the challenge to the industry, and TBH if enough people are doing it I think requiring an advance non-refundable payment is reasonable.
 

Baxenden Bank

Established Member
Joined
23 Oct 2013
Messages
4,748
I bought one of those years ago, I think it cost me £19.99 (makes me wonder how you can even make one for that). It lasted many years, and indeed I think I only got rid of it when I redid my kitchen and wanted something that looked nicer than plain white, rather than because there was anything wrong with it.

Good on you for not doing a "no-show" - at the moment I think it's quite low to do that given the challenge to the industry, and TBH if enough people are doing it I think requiring an advance non-refundable payment is reasonable.
Alternatively, how on earth do other sellers get away with charging so much (for extra fripperies)? My Panasonic, quite expensive back in 1997, has so many features that I simply never use - all those fish, potato, gratin pre-programmes. Plus a combination grill I can't remember using beyond the initial novelty period.
 

bramling

Veteran Member
Joined
5 Mar 2012
Messages
20,397
Location
Hertfordshire / Teesdale
Good on you for not doing a "no-show" - at the moment I think it's quite low to do that given the challenge to the industry, and TBH if enough people are doing it I think requiring an advance non-refundable payment is reasonable.

It was rife where I was last week.

It was quite galling as we had trouble getting into places, yet they were having to keep tables free for people who weren't turning up - so a double loss to the business.
 

Baxenden Bank

Established Member
Joined
23 Oct 2013
Messages
4,748
It was rife where I was last week.

It was quite galling as we had trouble getting into places, yet they were having to keep tables free for people who weren't turning up - so a double loss to the business.
Personally, I would take payment up-front for a three course meal (per person). Turn up and spend less, you get the difference refunded. Fail to turn up you lose the full amount. If there are legal / card issuer problems around this, then you could call it a booking fee, or a non-refundable reservation fee, or something similar.

Hotels charge up-front without refund for no-shows.

I have stayed in guest houses in the past (without paying a deposit or full balance), then had to cancel at short notice for health / family circumstances reasons and felt bad about cancelling as they may not fill the room. I always made sure I booked again at a later date.

I guess some people just have no consideration of the impact of their behaviour on others.
 

island

Veteran Member
Joined
30 Dec 2010
Messages
17,910
Location
0036
Personally, I would take payment up-front for a three course meal (per person). Turn up and spend less, you get the difference refunded. Fail to turn up you lose the full amount. If there are legal / card issuer problems around this, then you could call it a booking fee, or a non-refundable reservation fee, or something similar.

Hotels charge up-front without refund for no-shows.
The problem with that for the average restaurant is that if one does that everyone who rings and gets told the policy will just book somewhere else.
 

bramling

Veteran Member
Joined
5 Mar 2012
Messages
20,397
Location
Hertfordshire / Teesdale
Personally, I would take payment up-front for a three course meal (per person). Turn up and spend less, you get the difference refunded. Fail to turn up you lose the full amount. If there are legal / card issuer problems around this, then you could call it a booking fee, or a non-refundable reservation fee, or something similar.

Hotels charge up-front without refund for no-shows.

I have stayed in guest houses in the past (without paying a deposit or full balance), then had to cancel at short notice for health / family circumstances reasons and felt bad about cancelling as they may not fill the room. I always made sure I booked again at a later date.

I guess some people just have no consideration of the impact of their behaviour on others.

I don't mind playing within the rules for hotels - as generally you pay (in some cases quite a bit) more for a refundable / flexible booking. So in the same way that they will win when someone is unable to turn up for a non-refundable booking, they will lose when someone cancels a refundable one at short notice. That's playing the game fairly IMV. However people shouldn't just no-show.

I think it's pretty common in places like Travelodge, especially where people book well in advance for some of the dirt-cheap rooms. Indeed I believe their business model is based on a small proportion of people not turning up.
 

Richard Scott

Established Member
Associate Staff
International Transport
Railtours & Preservation
Joined
13 Dec 2018
Messages
4,583
Had to queue to get into Tescos this morning, don't know why as not many in the store (easily could have coped with the numbers). It was wet and people stood close to each other so more chance of catching something else or virus outside. Stupid idea, not exactly staying close to same person inside. Won't be shopping there if that continues.
 

trainophile

Established Member
Joined
28 Oct 2010
Messages
6,980
Location
Wherever I lay my hat
We picked up a cheap Tesco Value microwave for less than £30, to take on holiday with us "just in case". A wise move as it turned out, as getting into restaurants without pre-booking was hit and miss - doing largely outdoors stuff we're not keen on having to pre-book as we never quite know when, or sometimes where, the day will finish up. Obviously for some this isn't a problem as they just pre-book and then do a no-show, which is something I don't like to do - especially in the current climate where restaurants are already in trouble.

Just out of curiosity how did you plan to use the microwave "on holiday"? Were you in a hotel room? I would be worried about setting the fire alarms off. I've been quite tempted to buy one of those electric egg cookers for my travels, but don't want to cause a mass evacuation of the hotel by triggering the alarms!
 

bramling

Veteran Member
Joined
5 Mar 2012
Messages
20,397
Location
Hertfordshire / Teesdale
Just out of curiosity how did you plan to use the microwave "on holiday"? Were you in a hotel room? I would be worried about setting the fire alarms off. I've been quite tempted to buy one of those electric egg cookers for my travels, but don't want to cause a mass evacuation of the hotel by triggering the alarms!

We just used it in the room without issue. Kept the window open as a precaution but that was all.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,557
Location
"Marston Vale mafia"
I don't mind playing within the rules for hotels - as generally you pay (in some cases quite a bit) more for a refundable / flexible booking. So in the same way that they will win when someone is unable to turn up for a non-refundable booking, they will lose when someone cancels a refundable one at short notice. That's playing the game fairly IMV. However people shouldn't just no-show.

Even a flexible booking in a hotel generally results in one night's charge if not cancelled by check-in time on the day of check-in, though (as that's the point when they really have got nearly no chance of reletting it).

But hardly anybody walks up to a hotel and asks for a room on the spot (it happens, but not often) whereas many people do that in restaurants, so provided you let them know there's reasonable scope there.
 

DB

Guest
Joined
18 Nov 2009
Messages
5,036
Just out of curiosity how did you plan to use the microwave "on holiday"? Were you in a hotel room? I would be worried about setting the fire alarms off. I've been quite tempted to buy one of those electric egg cookers for my travels, but don't want to cause a mass evacuation of the hotel by triggering the alarms!

Can't see that a microwave would be likely to set fire alarms of.

A toaster, on the other hand...
 

trainophile

Established Member
Joined
28 Oct 2010
Messages
6,980
Location
Wherever I lay my hat
Some smoke detectors are so sensitive they go off at anything. I stayed in a room once where using the (hotel provided) hairdryer set it off, both days, and I was only pointing it at my head, nowhere near the ceiling.

Just picturing someone trying to nonchalantly carry a microwave through reception without being asked what they are doing!
 

AM9

Veteran Member
Joined
13 May 2014
Messages
16,035
Location
St Albans
Personally I would have said "Oh I was after a brand new top of the range 4K 55" TV, but maybe I'll buy it on Amazon instead".
I would reply that I'm looking for an HDMI cable for my interocitor. If it's a contract security guard they would probably be too embarassed to ask what that was, if it's one of Currys' spotty youths, they'd know that HDMI cables are a good overpriced product in the shop, (but not want to get into a conversation because most of them don't know much more than that)! :)

== Doublepost prevention - post automatically merged: ==

Had to queue to get into Tescos this morning, don't know why as not many in the store (easily could have coped with the numbers). It was wet and people stood close to each other so more chance of catching something else or virus outside. Stupid idea, not exactly staying close to same person inside. Won't be shopping there if that continues.
It's not Tesco's fault that queueing customers don't keep the right distance.

It amazes me how long Dixons Group have remained in business, to be honest. They offer basically nothing over buying online, and a load of hassle e.g. pushy salesmen who know nothing about the actual products.

If you want good advice you'd be best going to John Lewis or a recommended local independent. If you want cheap, buy online - AO I find fairly good. I don't see what role there is for something like Dixons Group, other than the niche case of where you have a large car and absolutely must have the item today rather than tomorrow (and in many of those cases, e.g. you need to wash school uniform for the next day, it would often be cheaper to buy another set of uniform than to pay the premium they charge to get the item on the spot, or just get someone else to wash it for you).
This topic is slightly off for this thread, but I believe that the 'showroom mode' is the future for high street retail outlets. The days of stores having everything that they sell in stock have already gone, - especially in the white/brown goods market. Much of the floorspace in John Lewis stores is now rented by the manufacturers/distributors of the products, e.g. the TV department has a Panasonic stand, then there's a Sony stand etc.. Virtually none of the items are in stock in the branch, they are usually sent next day from their MK (for the south-east) warehouse direct to the buyer's home.
The next area of 'showroom mode' selling I believe will be clothes, i.e. no need to have every colour in every size (so no more in-store purchases by Beattie Bellman :))
 
Last edited:

Richard Scott

Established Member
Associate Staff
International Transport
Railtours & Preservation
Joined
13 Dec 2018
Messages
4,583
It's not Tesco's fault that queueing customers don't keep the right distance.
Well it is as people didn't need to be queueing in the first place and also people had to stand close together otherwise they were in the road and car park. Unless we can all fly there wasn't any other option.
 

Bantamzen

Established Member
Joined
4 Dec 2013
Messages
10,504
Location
Cheshire
I would reply that I'm looking for an HDMI cable for my interocitor. If it's a contract security guard they would probably be too embarassed to ask what that was, if it's one of Currys' spotty youths, they'd know that HDMI cables are a good overpriced product in the shop, (but not want to get into a conversation because most of them don't know much more than that)! :)

That's got me beat! ;)

Once upon a time I used to amuse myself by going to PC World (pre Currys takeover / merger), pretending to be a PC noob and looking at their most expensive display model, then throwing in a tech question.
 

Meerkat

Established Member
Joined
14 Jul 2018
Messages
9,276
But hardly anybody walks up to a hotel and asks for a room on the spot
I used to do it regularly until Hotels.com started doing 10th night free, but I am an outlier who often isn’t sure how far they will get until they get there.
Used Hotels.com to find a hotel with rooms then just walked in and asked, hoping for a better deal. Rarely got a better deal (though you do sometimes get breakfast free), but at least the hotel got full whack without the commissio.
 
Status
Not open for further replies.

Top