Service suspended between Uckfield and London until the end of the day
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Today, urgent track repairs will take place between Uckfield and Hurst Green.
As a result of this, there will be a reduced service between Uckfield and Hurst Green with some stations not being served.
Customer Advice:
Emergency repairs to the line between Uckfield and Hurst Green is taking place until the close of service.
A significantly reduced service will operate on the Uckfield route today. You're encouraged to use
alternative routes where possible.
Due to the recent severe weather, there has been significant deterioration in the railway embankment near Edenbridge Town which means Network Rail need to close the Uckfield line this weekend to carry out emergency repairs. We apologise for the short notice; however, the work must be completed to prevent a major landslip and a longer closure of the railway.
You are advised to, where possible, avoid travelling from stations on the route or to make alternative arrangements to travel to and from a station such as Tunbridge Wells, Haywards Heath or Lewes.
- A train service will run every 2 hours, running between Uckfield and Ashurst where possible
- A reduced train service will run between London and Hurst Green
- Rail replacements will run between Eridge and Tunbridge Wells on an hourly basis
- There is no direct service between Oxted and Ashurst, customers will need to travel via Tunbridge Wells or make different arrangements
Southern have arranged for your tickets to be accepted on the following, at no extra cost:
- Southern services between Lewes and London as well as Southern and Thameslink services between Haywards Heath and London
- Southeastern services from Tunbridge Wells into London
- London Underground to allow travel between London terminals - Charing Cross, Cannon Street, London Bridge, London Victoria
- Brighton & Hove Buses, on routes 28 and 29, for Uckfield, Crowborough and Tunbridge Wells
Spa Valley Railway ticket acceptance:
In addition, for customers at Eridge we have a unique opportunity for something different. A community partner of Southern Railway, the Spa Valley Railway, is also offering our ticket holders from the Uckfield line, to and from London, the opportunity of travelling on the Spa Valley Railway between Eridge and Tunbridge Wells West station at no cost, to supplement the direct replacement bus service operated by Southern.
The Spa Valley Railway is separate from the Uckfield line, but operates from Eridge station, so provides a unique, if much less direct option to travel to/from Tunbridge Wells for onwards travel to /from London. Please be aware that Tunbridge Wells West is a separate station from Tunbridge Wells station and this opportunity is indirect and will involve a walk between the two stations of around 15 minutes. The Spa Valley trains will not connect with the Southern two-hourly service, therefore Spa Valley is likely to be an option only for people travelling to and from Eridge and London. Customers with set travel plans should use our direct replacement bus services.
This is an independent offer by the Spa Valley Railway and is entirely separate from Southern services. The Spa Valley Railway is operating four services to and from Eridge, and more information can be found at:
www.spavalleyrailway.co.uk
Car Parking:
Customers from the Uckfield line can use Lewes and Haywards Heath car parks at no cost.
Car Parks at Tunbridge Wells, Frant and Wadhurst can also be used. Charges will apply at these car parks, with the exception of car park season ticket holders who can use these car parks at no extra cost.
Customers requiring assisted travel:
Eridge does not have step free access. Customers who require step free access should speak to station staff or contact Southern Assisted Travel on 0800 138 1016.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time
Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #
Uckfield
Compensation:
You may be entitled to
compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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