No ticket acceptance with other operators when things go wrong [GC]

[island]

At the risk of further derailing the thread, Ryanair are legally obliged under EU law to rebook passengers at their expense on other carriers if they cannot themselves get the passengers to their destinations in a reasonable time.

A similar right does not arise for domestic train journeys. (I have not checked if one arises on CIV journeys.)

 

[island]

Because it doesn’t exist.

Sure it does, NRCoT 28.2. Although views on “reasonably” may well diverge.

 

[Bletchleyite]

Sure it does, NRCoT 28.2. Although views on “reasonably” may well diverge.

Does NRCoT apply to open access?

 

[island]

They sure do. See page 32.

 

[Bletchleyite]

They sure do. See page 32.

Cheers. I assume it is part of the contract signed to gain access then?

 

[island]

I am not privy to what contracts have or have not been signed by Grand Central or any other TOCs I’m afraid.

 

[Wallsendmag]

Remember at the moment there aren’t any plucky start up open access operators. If they have problems their owning group should step up to bail them out.

 

[Haywain]

Sure it does, NRCoT 28.2. Although views on “reasonably” may well diverge.

Have any of GC’s passengers been unable to complete their journey?

 

[island]

Have any of GC’s passengers been unable to complete their journey?

I think we are saying the same thing. LNER does not have to carry GC passengers if one train is cancelled, but it would if all the remaining GC trains of the day were.