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Why hasn't there been an explosion in commuter coaches this year?

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Teflon Lettuce

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The question originally posed was 'Why hasn't there been an explosion in commuter coaches this year'. Nothing you have written has answered this question, just merely tried to demolish anybody else's reasoning for this! duncombec referred to his experience of (presumably Medway?) commuter coaches arriving at Canary Wharf and about 8 passengers on each transferring to the tube. Each of these coaches would come from a different starting point (or combination of pick up points), so in order to get a full load on one coach it would have to weave a slow and circuitous route via a number (seven?) of starting/ combination of starting points. Once a full load has been picked up, I am sure it would be direct to Golders Green or Finchley Road. However, in the morning peak, I doubt there would be many empty seats on southbound tube trains at these stations. Golders Green to City is a slow journey on the tube, with lots of intermediate stations. On the return in the evening peak these trains will be packed, and the connection with the commuter coach uncertain.
Yes, some commuters would do it, and some more during the worst of the disruption. But would an operator be prepared to take on this risk (and the work of recruiting staff, acquiring vehicles, doing the admin etc), especially suspecting that many of these commuters will go back to their regular trains when normal (ish) working is resumed, and the service likely becomes uneconomic? Coach operators are a canny lot, and will sniff out a worthwhile opportunity. The fact that not one has tried even one service perhaps gives an indication that it was felt simply not worth it. Of course they might all be fat cats, or in some conspiracy with the railway companies etc, but I doubt it.
I'm certainly not trying to demolish anyone's reasoning... I asked the question because we have a similar situation atm with Thameslink-especially on the northern half of the network- as we had in the 80's {unreliable, unpredictable service} so why hasn't it produced the same results {growth in commuter coach network/ market}

I took on board some of the answers I was given and came up with a modern day solution to those answers { commuter coaches to outer LU railheads/ interchanges}

I'm now going to refine the question down even further in response to what you have said... what if the coach ran from just a central point and then follows a direct route out to the Motorway? Maybe with just a couple of stopping points on the way to the motorway. ok so part of the alleged attraction of commuter coaches is that they go round the housing estates.... but the commuters we're talking about are used to either driving {or more likely being driven} to the train stn in the centre of town... so what I'm now talking about is a fast point to point journey that is more reliable than that currently being offered by Thameslink... and of course there is the large saving in fares
 
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Man of Kent

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The railway stations all have established (and fairly good quality) car parks. Where would a short-term commuter coach user find an equivalent? Don't look to a local council to help - they are generally not enamoured about car drivers parking anywhere that doesn't directly benefit the local area.
But ultimately - even with summer disruption - the railways offer a more frequent and flexible service than a start up coach operation can match. Thameslink is currently managing around 80% on time performance (this varies by route) and there are not many road operations in and around London that could match that, let alone outperform it.
 

RT4038

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I'm certainly not trying to demolish anyone's reasoning... I asked the question because we have a similar situation atm with Thameslink-especially on the northern half of the network- as we had in the 80's {unreliable, unpredictable service} so why hasn't it produced the same results {growth in commuter coach network/ market}

I took on board some of the answers I was given and came up with a modern day solution to those answers { commuter coaches to outer LU railheads/ interchanges}

I'm now going to refine the question down even further in response to what you have said... what if the coach ran from just a central point and then follows a direct route out to the Motorway? Maybe with just a couple of stopping points on the way to the motorway. ok so part of the alleged attraction of commuter coaches is that they go round the housing estates.... but the commuters we're talking about are used to either driving {or more likely being driven} to the train stn in the centre of town... so what I'm now talking about is a fast point to point journey that is more reliable than that currently being offered by Thameslink... and of course there is the large saving in fares

Well I guess that the reasons why are that coach operators don't see it as an economical proposition because:
1. Each coach used would get in one run in the morning and one run in the evening. A coach would have to be acquired (LEZ compliant) and a driver recruited. The spreadover for the driver would be long, the coach likely having to return dead to the depot in the off peak (or parking charge and paying driver the whole day). Not sure that that the costs of this (in the Home Counties), plus a standalone Underground season ticket, would result in any saving (let alone a large saving) in fares for the commuter.
2. The commuters would have to all travel in and back out all at the same time, or there would have to be more coaches and drivers obtained to get a spread of journeys, and a pre-booking system to prevent overcrowding. An operator would have to pay for website development to facilitate this.
3. Congestion between Thameslink northern half places and Golders Green & Finchley Road stations in the peak would give uncompetitive and unreliable running times. (possibly nearly as unreliable as Thameslink!)
4. The Underground trains will be packed and slow.
5. The commuters would have to change their Thameslink season tickets for Underground season tickets and buy the coach ticket. And buy single tickets on Thameslink when they need to travel in either direction outside of their 'booked' time.
6. There are not many advantages for the commuter over the disadvantages; so would the coach operator get a good load on a consistent basis?
7. The coach operator would have to apply for terminal/bus stop agreements, possibly register the service with 70 days notice, possibly obtain a London Service Permit taking 3 months, possibly apply to the traffic commissioner for additional 'o' licence discs etc etc. All this work and the commuters desert later when the railway resumes normal (ish) service.

Not really surprising that not one operator has ventured to try anything.
 

Teflon Lettuce

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The railway stations all have established (and fairly good quality) car parks. Where would a short-term commuter coach user find an equivalent? Don't look to a local council to help - they are generally not enamoured about car drivers parking anywhere that doesn't directly benefit the local area.
But ultimately - even with summer disruption - the railways offer a more frequent and flexible service than a start up coach operation can match. Thameslink is currently managing around 80% on time performance (this varies by route) and there are not many road operations in and around London that could match that, let alone outperform it.
dare I suggest that comparing the number of spaces at stn car parks compared to seats/hr on the trains means approx 95% of rail commuters do not drive themselves to the stn
 

Teflon Lettuce

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Well I guess that the reasons why are that coach operators don't see it as an economical proposition because:
1. Each coach used would get in one run in the morning and one run in the evening. A coach would have to be acquired (LEZ compliant) and a driver recruited. The spreadover for the driver would be long, the coach likely having to return dead to the depot in the off peak (or parking charge and paying driver the whole day). Not sure that that the costs of this (in the Home Counties), plus a standalone Underground season ticket, would result in any saving (let alone a large saving) in fares for the commuter.
2. The commuters would have to all travel in and back out all at the same time, or there would have to be more coaches and drivers obtained to get a spread of journeys, and a pre-booking system to prevent overcrowding. An operator would have to pay for website development to facilitate this.
3. Congestion between Thameslink northern half places and Golders Green & Finchley Road stations in the peak would give uncompetitive and unreliable running times. (possibly nearly as unreliable as Thameslink!)
4. The Underground trains will be packed and slow.
5. The commuters would have to change their Thameslink season tickets for Underground season tickets and buy the coach ticket. And buy single tickets on Thameslink when they need to travel in either direction outside of their 'booked' time.
6. There are not many advantages for the commuter over the disadvantages; so would the coach operator get a good load on a consistent basis?
7. The coach operator would have to apply for terminal/bus stop agreements, possibly register the service with 70 days notice, possibly apply to the traffic commissioner for additional 'o' licence discs etc etc. All this work and the commuters desert later when the railway resumes normal (ish) service.

Not really surprising that not one operator has ventured to try anything.
all this was true in the 80's... and yet commuter coaches flourished back then....
 

Man of Kent

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Varies from station to station. Some act as definite railheads, others rely more on walking and kiss & ride. An increasing number of stations now have decked car parks (i.e. a low-rise multi-storey) : St Albans has two of these and a third non-multi storey, with a total of around 1700 spaces. Conversely Hitchin (according to Parkopedia) has 362 spaces, almost certainly indicating a bigger proportion of walkers at this station.
 

Statto

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The griclock around Manchester in the peaks is deff predictable.

Speaking of Manchester, Liverpool-Manchester coaches can take anything from 80 minutes to 2 hours in the peaks, were as the trains, 7 trains an hour via CLC or Chat Moss routes, with fastest journey times being 35 minutes over the Chat Moss route on TPE, if you can afford it the train is a no brainer.
 

RT4038

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all this was true in the 80's... and yet commuter coaches flourished back then....

You are joking of course....!!??

1. There was no PSVAR (Accessibility Regulations) then, which now require any coach running a scheduled service to comply. Not many of these sitting about. No LEZ zone then, restricting the age of vehicles - with ULEZ to come. No CPC qualification for drivers. No real shortage of drivers then, compared to now.
2. Were there any commuter routes in the 80's which terminated at a suburban LU Station and is still running now? No.
3. Congestion is worse now than in the 80s.
4. The Underground was packed and slow then, which is why commuter coaches in the 80s did not terminate at suburban tube stations.
5. Commuters changing tickets had to happen also in the 80s; many did but then gradually deserted the commuter coach routes, which have then mostly died.
6. Coach operators in 2018 have the benefit of experience and hindsight which 1980s operators didn't have. Operators now can see which services flourished and which didn't. The Medway routes are the only ones in any number operating now, and they benefit from geographical features which are not present in Thameslink north places.
7. Regulation was lighter then (certainly from '86 onwards) - successive Governments have brought in obstacles which make the spontaneous trial of new services that much more onerous; lengthened registration/ LSP notice periods, more onerous Operatos Licence conditions and administration to increase fleets; Coach stops, stands and parking are more difficult than in the 80s.

With the shortage of accessible coaches, PCV drivers, and more onerous regulatory regime coupled to the hindsight that most of the 1980s commuter coach services went phut, why would an operator set up a new one now? Better to get some good paying rail replacement work for your coaches - guaranteed money, less hassle, plenty of work about. (written tongue-in-cheek!)

Of course, unless you've got some better ideas as to why none have been set up in 2018?
 
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Teflon Lettuce

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You are joking of course....!!??

1. There was no PSVAR (Accessibility Regulations) then, which now require any coach running a scheduled service to comply. Not many of these sitting about. No LEZ zone then, restricting the age of vehicles - with ULEZ to come. No CPC qualification for drivers. No real shortage of drivers then, compared to now.
2. Were there any commuter routes in the 80's which terminated at a suburban LU Station and is still running now? No.
3. Congestion is worse now than in the 80s.
4. The Underground was packed and slow then, which is why commuter coaches in the 80s did not terminate at suburban tube stations.
5. Commuters changing tickets had to happen also in the 80s; many did but then gradually deserted the commuter coach routes, which have then mostly died.
6. Coach operators in 2018 have the benefit of experience and hindsight which 1980s operators didn't have. Operators now can see which services flourished and which didn't. The Medway routes are the only ones in any number operating now, and they benefit from geographical features which are not present in Thameslink north places.
7. Regulation was lighter then (certainly from '86 onwards) - successive Governments have brought in obstacles which make the spontaneous trial of new services that much more onerous; lengthened registration/ LSP notice periods, more onerous Operatos Licence conditions and administration to increase fleets; Coach stops, stands and parking are more difficult than in the 80s.

With the shortage of accessible coaches, PCV drivers, and more onerous regulatory regime coupled to the hindsight that most of the 1980s commuter coach services went phut, why would an operator set up a new one now? Better to get some good paying rail replacement work for your coaches - guaranteed money, less hassle, plenty of work about. (written tongue-in-cheek!)

Of course, unless you've got some better ideas as to why none have been set up in 2018?
I'm not sure why you are being so antagonistic in your posts... I haven't said I've got any of the answers let alone all of them. I started this thread because it seems odd that given the similar circumstances we haven't had a similar outcome.

To take some of your points as to why the situation is different now...
1. Coaches on scheduled services are not required to be PSVAR compliant until 2020. Yes so there is the LEZ zone now, but the coach operators in the Home Counties would be silly not to be investing in compliant stock anyway seeing as though a large amount of the PH work they would be after would be day trips to London. As to the CPC... I really do not see how that impacts on the introduction of new services. AIRI there was a huge shortage of drivers in the mid 80's certainly within the home counties.

2. I never said that there were any commuter coaches terminating at LU stns {though incidently for many yrs there was the Green Line 702/712 which terminated at IIRC Walthamstow stn} I put the idea forward as a modern variation on the commuter coach.

3. Yes congestion may be worse now than in the 80's...however.. there are many more miles of bus lane in London now... and more importantly continuous bus lane.

4. How does the Underground being slow and packed in the 80's mean that commuter coaches into LU stns wouldn't work NOW?

6. yes there is hindsight... and yes most of the services slowly died but hindsight will also teach that the services flourished for a number of yrs and they only started to whither after the railways got their act together a majority services giving 10 yrs good yield... certainly the frontline lifetime of the coaches involved.

7. There is no real regulation of express services... as long as the last pick up and first set down points are more than 15 miles apart there is no need to register the service {ok so that increases costs as the service is then not eligible for BSOG}

now much is said about why commuter coaches can't compete with rail... and yet both Nat Ex and Megabus seem to do well competing with trains on intercity routes...

We've also now had confirmation from Thameslink that this chaos is likely to last at least another year... and as for the weekend timetable... god alone knows when that will gain any stability.

I wonder, is the fact that there is now compensation such as Delay Repay a factor? could it be that in the knowledge that if things go wrong rail commuters will likely have a much reduced cost mean that they are being more forgiving than they were in the 80's?
 

RT4038

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I'm not sure why you are being so antagonistic in your posts... I haven't said I've got any of the answers let alone all of them. I started this thread because it seems odd that given the similar circumstances we haven't had a similar outcome.

To take some of your points as to why the situation is different now...
1. Coaches on scheduled services are not required to be PSVAR compliant until 2020. Yes so there is the LEZ zone now, but the coach operators in the Home Counties would be silly not to be investing in compliant stock anyway seeing as though a large amount of the PH work they would be after would be day trips to London. As to the CPC... I really do not see how that impacts on the introduction of new services. AIRI there was a huge shortage of drivers in the mid 80's certainly within the home counties.

2. I never said that there were any commuter coaches terminating at LU stns {though incidently for many yrs there was the Green Line 702/712 which terminated at IIRC Walthamstow stn} I put the idea forward as a modern variation on the commuter coach.

3. Yes congestion may be worse now than in the 80's...however.. there are many more miles of bus lane in London now... and more importantly continuous bus lane.

4. How does the Underground being slow and packed in the 80's mean that commuter coaches into LU stns wouldn't work NOW?

6. yes there is hindsight... and yes most of the services slowly died but hindsight will also teach that the services flourished for a number of yrs and they only started to whither after the railways got their act together a majority services giving 10 yrs good yield... certainly the frontline lifetime of the coaches involved.

7. There is no real regulation of express services... as long as the last pick up and first set down points are more than 15 miles apart there is no need to register the service {ok so that increases costs as the service is then not eligible for BSOG}

now much is said about why commuter coaches can't compete with rail... and yet both Nat Ex and Megabus seem to do well competing with trains on intercity routes...

We've also now had confirmation from Thameslink that this chaos is likely to last at least another year... and as for the weekend timetable... god alone knows when that will gain any stability.

I wonder, is the fact that there is now compensation such as Delay Repay a factor? could it be that in the knowledge that if things go wrong rail commuters will likely have a much reduced cost mean that they are being more forgiving than they were in the 80's?

Sorry, not trying to be antagonistic; I do not have the definitive answers either. I am discounting the possibilities of the coach companies being in collusion with the railways, or that all entreprenurial flair has disappeared. So what else could it be?
In answer to your points:
1. You are strictly correct that coaches do not have to be PSVAR compliant on scheduled services until 2020. But coaches built after 2005 do, and for your coach to be LEZ compliant it would likely have to be built after this date. This seriously constricts the number of available vehicles, as most coach companies do not have these vehicles spare. By the mid 1980s the country had gone into a recession and staff shortages largely disappeared. It is well known that driver CPC requirement has caused numbers of drivers (particularly part time) to allow their licence to lapse, and contributes to the current shortage. Long spreadover duties for commuter coaches is not very helpful for staff recruitment and retention either.
2. The 702/703 services from Harlow area did indeed terminate at Walthamstow Central, but did not last, and are not operating today.
3. The M1 and A1 are notoriously congested and all this continuous bus lane in London has made little difference to coach journey times. (Buses stop at bus stops in the bus lanes and coaches wait helplessly behind them).
4. You replied to my point that Tubes were packed and slow now with the comment that they were packed then as well. Yes, and commuters not liking these conditions are one of the reasons why there are/were no commuter coaches terminating at suburban tube stations now or then.
6. Perhaps no-one wants to risk that kind of capital to buy frontline coaches for such a fickle market?
7. This is true, but all the current commuter services are registered so BSOG can be claimed. Presumably so the service can be operated with less cost, so cheaper fares can be charged. London coach stops, stands and parking are still issues that are more regulated, expensive and difficult to find than in the 1980s. Increasing fleet size on an Operators Licence is much more onerous now than in the 1980s.

Megabus does not compete in the commuter market at all, and Natex do so only peripherally. Both compete predominantly in the leisure market, where journey times are not so critical. Look at the journey planner - megabus has very few journeys arriving in London in the morning peak (one, and that is notoriously unreliable).

Thameslink might be in chaos (whatever that really means) for another year, but this chaos is probably still less worse to a commuer than any coach alternative. On some lines the attenuated 2018 timetable is still better than the 1980 frequency. Delay repay may well effectively make fares cheaper, but I am sure commuters would rather have the service better. I think, for all sorts of reasons, the coach commuter market is very different now to the 1980s. No one reason, just the combination of all of them being a disincentive to run Commuter coaches.
 

Teflon Lettuce

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Sorry, not trying to be antagonistic; I do not have the definitive answers either. I am discounting the possibilities of the coach companies being in collusion with the railways, or that all entreprenurial flair has disappeared. So what else could it be?
In answer to your points:
1. You are strictly correct that coaches do not have to be PSVAR compliant on scheduled services until 2020. But coaches built after 2005 do, and for your coach to be LEZ compliant it would likely have to be built after this date. This seriously constricts the number of available vehicles, as most coach companies do not have these vehicles spare. By the mid 1980s the country had gone into a recession and staff shortages largely disappeared. It is well known that driver CPC requirement has caused numbers of drivers (particularly part time) to allow their licence to lapse, and contributes to the current shortage. Long spreadover duties for commuter coaches is not very helpful for staff recruitment and retention either.
2. The 702/703 services from Harlow area did indeed terminate at Walthamstow Central, but did not last, and are not operating today.
3. The M1 and A1 are notoriously congested and all this continuous bus lane in London has made little difference to coach journey times. (Buses stop at bus stops in the bus lanes and coaches wait helplessly behind them).
4. You replied to my point that Tubes were packed and slow now with the comment that they were packed then as well. Yes, and commuters not liking these conditions are one of the reasons why there are/were no commuter coaches terminating at suburban tube stations now or then.
6. Perhaps no-one wants to risk that kind of capital to buy frontline coaches for such a fickle market?
7. This is true, but all the current commuter services are registered so BSOG can be claimed. Presumably so the service can be operated with less cost, so cheaper fares can be charged. London coach stops, stands and parking are still issues that are more regulated, expensive and difficult to find than in the 1980s. Increasing fleet size on an Operators Licence is much more onerous now than in the 1980s.

Megabus does not compete in the commuter market at all, and Natex do so only peripherally. Both compete predominantly in the leisure market, where journey times are not so critical. Look at the journey planner - megabus has very few journeys arriving in London in the morning peak (one, and that is notoriously unreliable).

Thameslink might be in chaos (whatever that really means) for another year, but this chaos is probably still less worse to a commuer than any coach alternative. On some lines the attenuated 2018 timetable is still better than the 1980 frequency. Delay repay may well effectively make fares cheaper, but I am sure commuters would rather have the service better. I think, for all sorts of reasons, the coach commuter market is very different now to the 1980s. No one reason, just the combination of all of them being a disincentive to run Commuter coaches.
Not forgetting of course that a large part of the affected area is served by Arriva the Shires... a company that spends all it's efforts on finding ways to cut it's network and market share :D
 

RT4038

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Not forgetting of course that a large part of the affected area is served by Arriva the Shires... a company that spends all it's efforts on finding ways to cut it's network and market share :D

Quite. I think that comes under my comment: 6. Perhaps no-one wants to risk that kind of capital to buy frontline coaches for such a fickle market?
I suspect that the investment landscape has changed out of all recognition since the 1980s - Large companies nowadays would require a fireproof business case, which would be difficult to work up considering the fate of the 1980s operations. The number f independent operators is decreasing, and few would have the expertise and/or financial resource to take on such a risk (esp. if there is less risky work available).
 

Busaholic

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The 1980s were very much the Thatcher years, with privatisation/ deregulation the mantra and, of course, with the Rt Hon Nicholas Ridley in charge of Transport for the government a great deal of encouragement to private coach companies to 'take on' not only National Express but the nationalised British Rail. I well remember that bomb site in Euston Road that became the temporary home for some of those coach companies by dint of naming it a 'coach station' which didn't even get a coat of tarmac to cover all the potholes; I worked directly opposite this eyesore! Ridley was a louche version of Jacob Rees-Mogg, and probably had to ask his nanny what a coach was, other than a carriage of state. He was openly contemptuous of anyone from a lower social standing, unless they had attained greater power than him, in which case he might at least pretend to defer to them. Alan Clark was a similar case. Yes, a few coach services did get going for a while, including some commuter ones, but they didn't last long on the whole. That 'coach station' IS now part of the site of the British Library.
 

Deerfold

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I'm not sure why you are being so antagonistic in your posts...

Possibly because you seem determined that no-one else's points can have any validity.

I haven't said I've got any of the answers let alone all of them. I started this thread because it seems odd that given the similar circumstances we haven't had a similar outcome.

To take some of your points as to why the situation is different now...
1. Coaches on scheduled services are not required to be PSVAR compliant until 2020. Yes so there is the LEZ zone now, but the coach operators in the Home Counties would be silly not to be investing in compliant stock anyway seeing as though a large amount of the PH work they would be after would be day trips to London. As to the CPC... I really do not see how that impacts on the introduction of new services. AIRI there was a huge shortage of drivers in the mid 80's certainly within the home counties.

And if they invest in lots of extra stock, where will they use it after Thameslink recovers?

2. I never said that there were any commuter coaches terminating at LU stns {though incidently for many yrs there was the Green Line 702/712 which terminated at IIRC Walthamstow stn} I put the idea forward as a modern variation on the commuter coach.

I'm not familiar with those routes. Where did they come from? Of course, Walthamstow is at the end of the Victoria line.

3. Yes congestion may be worse now than in the 80's...however.. there are many more miles of bus lane in London now... and more importantly continuous bus lane.

Are they on the routes you think would work? How about on the motorway on the way in?

4. How does the Underground being slow and packed in the 80's mean that commuter coaches into LU stns wouldn't work NOW?

It meant people were more likely to catch the catch the coach all the way to central London as the Underground was even more unattractive in the 80s.

6. yes there is hindsight... and yes most of the services slowly died but hindsight will also teach that the services flourished for a number of yrs and they only started to whither after the railways got their act together a majority services giving 10 yrs good yield... certainly the frontline lifetime of the coaches involved.

And is there any indication current problems will last that long? Many commuter lines have (or soon will have) massively improved frequencies into London since the 80s.

now much is said about why commuter coaches can't compete with rail... and yet both Nat Ex and Megabus seem to do well competing with trains on intercity routes...

At very low prices, concentrating on major links, with lower frequency ones being removed.

I wonder, is the fact that there is now compensation such as Delay Repay a factor? could it be that in the knowledge that if things go wrong rail commuters will likely have a much reduced cost mean that they are being more forgiving than they were in the 80's?
Or at least it means a cheaper coach will seem less cheap.
 

Man of Kent

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in Hertfordshire theirs a big movement towards taking the bus to cockfosters or stanmore and then akeing the tube into town. Unobus runs lost of stuff from louton and st albans
Uno has in fact been cutting back on a number of north London links, and its primary purpose is to take passengers northwards to the University of Hertfordshire. It runs roughly half-hourly from Queensbury and Edgware (same routes), hourly from Cockfosters and not at all from Stanmore. It takes nearly two hours from Luton to Cockfosters, while there are no links from St Albans to the underground network on Uno; Metroline's 84 passes High Barnet, but it's over an hour's journey. A rail commuter in St Albans has a choice of 12 trains at peaks to (very) central London, half being fast with a journey time below 30 minutes, and the rest a little over 40 minutes. There really isn't any form of bus or coach part- or full-journey that can compete with that on any commercial basis.
 

Mwanesh

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Not forgetting of course that a large part of the affected area is served by Arriva the Shires... a company that spends all it's efforts on finding ways to cut it's network and market share :D
Some of the problems in the Shires are beyond Arrivas making.I remember years ago at the Arriva acquisition of Sovereign.Stagecoach said even if the opportunity is available they will never venture anywhere near North London.That area is a tough operating area
 

duncombec

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Who'd be a commuter coach operator? Last night, as a result of large crowds attending the "Beyond the Deepening Shadow" display at the Tower of London, coaches were taking 1 hour and 40 minutes to travel the distance between Westminster and Tower Hill (scheduled time 27 minutes). I arrived at my stop (late) for the 17:47, and eventually got on the 17:14... at 18:20. In that time, it was obvious that traffic was at a standstill for 4-5 minutes at a time. One coach from another operator was still in visual distance ten minutes after it left the stop. (I dread to think of the emissions!)

Things only started to clear when the coach operators (and presumably others) asked the police to attend, as nobody else - TfL or the G4S security team on site at the display - wanted to take responsibility for it. Coaches were taking almost as much time to travel to Tower Hill than they were the rest of the way home (30+ miles).

So you have a twitter feed full of angry passengers, drivers running out of hours, both wanting information as to what was going on... and none was forthcoming from those who could give it. Whilst this is obviously an extreme example, it does further illustrate the difficulties a prospective new operator would face.
 

Wirewiper

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One unusual case is the 702 Green Line between Bracknell and London Victoria.

It was due to be abandoned by First Berkshire at the end of 2017, but Reading Buses spotted a possible opportunity and stepped in to operate the route.

The 702 is unusual, in that not only does it have a commuter flow from Bracknell, Windsor and Slough into Inner West London, but it also has counter-peak travel with tourists heading to Windsor and Legoland.

During the year the 702 was reorganised to operate between Legoland and London Victoria only, apart from with-the-flow peak journeys to and from Bracknell. A separate 703 now operates hourly between Bracknell and Slough, continuing to and from Heathrow Airport (Terminal 5) to provide new links. This seems to recognise that the route serves three discrete markets: commuter travel to and from London, leisure travel between London and Windsor/Legoland (in both directions), and local journeys between Bracknell, Ascot, Windsor and Slough.

Reading Buses has five new Optare Metrodeckers on order for the 702, to be furnished to an upmarket specification, so obviously see a future for the route. They are also ordering two tri-axle ECI Enterprise which will be dual purpose; providing extra peak capacity on Reading route 17, and extra journeys during summer weekends and school holidays between London Victoria and Legoland.
 
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