Pyreneenguy
Member
- Joined
- 29 May 2011
- Messages
- 327
Yes, but that doesn't extend to providing personal assistance services where these are not requested, does it?
If it did, that would be one massive can of worms.
When a station's infrastructure can clearly present passengers with a life-threatening problem i.e a significant gap between platform and carriage and poor visibility due to the platforms curvature, the company clearly have to take additional measures to ensure the safety of the customers. It's hardly sufficient to shout out " mind the gap".