Of course, it's fair to say that those who vow to claim via DR as they want to hit GTR as hard as possible (understandable) may be forgetting/unaware that GTR's revenue goes directly to HMG, and so claiming compensation presumably doesn't have any financial impact on the company (unless they actually do employ more people to handle the flood of claims), but rather on HMG, where the whole circular money-go-round comes to the fore.
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At Redhill, on every day that industrial action has led to the running of the special timetable, the 1747 to Tonbridge occupies platform 1A for about 15 minutes during its layover. Every single day, the information screens claim that the sequence and timing of the next three trains will be:
1st 1741 Gatwick Airport Exp. 1741
2nd 1747 Tonbridge Exp. 1747
3rd 1743 Reading Exp. 1743.
As time goes on, every day, this changes to the correct order (and the 1741 is switched to platform 2 anyway). I know that this sort of impossible sequencing/timing is repeated across the network, but how can it be allowed to persist on a repeated basis for so long?! The divided platforms at Redhill are confusing enough for most passengers without imposing this sort of mis-information on the situation.
One of the screens is also located at the boundary of platforms 1A and 1B, where there is also the only movement-sensitive light unit that I have ever known to dim to near-darkness when it detects movement - only at Redhill!!
