to info@trainsardine.org
date Tue, Nov 25, 2008 at 1:41 AM
subject Misplaced Frustration
Hey,
Let me first start by saying that whilst I have a passing interest in
rail and adore travelling by train, I'm not an enthusiast; you're
unlikely to catch me standing on bridges taking photos of trains (not
that I have a problem with that either).
I have, for many years now, been making use of the former Central
Citylink service that runs between Liverpool and Norwich; my family
home is in Nottingham, my grandparents and cousins live up in Norfolk
not far from Thetford, and since I've started university I've lived in
Sheffield. Additionally, a close friend of mine lives in Liverpool, so
as I'm sure you can see it's a pretty good service for me...
And I must say it can't be only me it's useful for, as it's pretty
much always been reasonably busy (by that I mean at least a third to
three quarters of all seats taken).
Central Trains, whilst having a pretty abysmal record on their local
services (I personally can recall being stuck at Uttoxeter on their
Alton Towers all inclusive, waiting for a delayed train which never
arrived followed by a cancellation followed by a train shortened to
Derby - and of all the places to be stuck Uttoxeter is probably one of
the least interesting places I can imagine, I digress) actually in my
experience ran their CityLink services rather well. This has
deteriorated over the last 18 months, there's no two ways about it.
I must tell you that whilst it's natural to blame East Midlands
Trains, Tim Shoveller or Stagecoach for the problems on the Norwich -
Liverpool service, it really isn't their fault (at least up to now,
anyway). I've read up on the situation, and it seems that there was
more than a little bit of foul play... National Express, the company
that ran the redundant train operating company Central Trains, did not
provide the correct figures for train usage on the line, and therefore
messed up the incoming operator's chance of having an adequate fleet
to cope with the demand. The DFT are also partly to blame for
accepting the figures without somehow validating them themselves.
Because of all this, Stagecoach told the DFT that they could do the
route with fewer/cheaper trains, offering better value for money. This
isn't their fault - the figures they had available to them backed up
their claim, and the DFT was confident the service could be provided
on their terms.
The problem now is that there are no available (suitable) trains on
the network. Your website at one point speaks of "1,300 additional
carriages" - well I'm sorry but this figure is not representational of
the amount of units that could be put to work on the line. On its own
the figure is rather misleading in that it suggests that these 1300
extra carriages are just waiting to be used - well most are right now
in service in some form or other. It's all very well saying "take them
off [whoever]" - but then they themselves have a problem. Even if they
were just lying about this does not mean they're suitable. First of
all you have to take into account the weight of a train: the soil
beneath tracks on the lines particularly in Norfolk is so bad that
continual use of heavy trains will cause the line to sink. Although
I've yet to see it myself, apparently between Ely and Thetford there
are telegraph poles and pylons which are at quite an adverse angle
because of the poor soil beneath them (poor for a railway line, of
course for agriculture it's wonderful). The prospect of an old
fashioned locomotive pulling carriages is just not a suitable one for
this line; it has to be operated by (Diesel) Multiple Units, or DMUs
for short. Believe me when I tell you that no DMUs have been available
to East Midlands Trains up to now (I'll come back to this later). Add
to this the fact that drivers must be intensively trained on each type
(or class) of train they drive, and you have a real National Rail
headache.
The problem isn't just with EMT either - take a trip on any of
CrossCountry's ex-Virgin routes and you'll see the problem spans
further. The rail network overall is suffering from a disproportionate
climb in patronage when considered against the amount of new trains
entering into service. Trains are taking a preposterous amount of time
to appear (18 months), and a franchisee has to make an investment
worthwhile given their limited franchise period. For example, if East
Midlands Trains ordered a train today, it's unlikely to go 'online'
until May 2010 - EMT's franchise ends in 2015, so there's no guarantee
that they'll actually get more than 4½ years use out of a train which
would cost millions.
However - I do find one thing quite offensive about East Midlands
Trains: the new timetable is coming and with it so is EMT's chance to
make a real positive impact on customers. Supposedly EMT is getting
their hands on Hull Trains' shiny Pioneers (very similar to the
Meridian trains EMT run to London) - and where are they going? To
flipping Corby. I simply don't understand how a town with a population
of just a little over 50,000 is going to provide the demand for a 4/5
car Pioneer direct to London. Okay, so Kettering are going to be
making use of the service too but surely it would have made more sense
to jig some more of the other services St. Pancras services to go
through Kettering and then have a refurbished 'dogbox' or two forming
the branch between Kettering and Corby? Or hell - why not just run
that service with some of the trains we currently have on Norwich -
Liverpool? My only assumption is that this wont last in its planned
form.
I guess the proof is in the pudding, and East Midlands Trains could
pull something out of the bag to make the service more comfortable. I
just think that your website is misleading the vulnerable general
public - the railways are a complicated beast, and your overly
simplistic view is pointing the finger far too firmly in one
direction, and at least in my opinion it's hardly said
person/company's fault.
I hope you take this into consideration
Regards,
William Squires