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Greater Anglia Good and Bad Discussion
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Just post them up openly, if you are really making a difference then you could gather a lot of support and stimulate discussion by doing so.
stu227
Member
Exactly that. Yes. Sadly the white paintwork doesn't help.
The 25kV wires came down at Rayleigh this morning, disruption expected for the rest of the day 
https://twitter.com/greateranglia/status/562225042013298689
https://twitter.com/greateranglia/status/562225042013298689
I get enough spam as it is wayneh, as a leisure user of line who would like to see improvements just wanted to see what you were planning that's all, but if you don't want to share publicly then so be it.
Here are some pics of the first refurbished MK3 carriage
http://www.eveningnews24.co.uk/news...arriage_enters_service_from_norwich_1_3939131
Cant quite work out whether that is just one carriage or the whole rake from the article?
Here are some pics of the first refurbished MK3 carriage
http://www.eveningnews24.co.uk/news...arriage_enters_service_from_norwich_1_3939131
Cant quite work out whether that is just one carriage or the whole rake from the article?
It might stand a better chance of being taken seriously if the group logo wasn't a pile of deification & a slogan featuring swearing. http://abellio.greaterangliacomplaints.co.uk/ & repeated on the Facebook
https://www.facebook.com/abellio.greateranglia.complaints
https://www.facebook.com/abellio.greateranglia.complaints
I agree with that nesw.
Also what's with the trying to look just like Abellio GA in the style? Logo, font etc.
Why isnt the facebook, Twitter etc known as the East Anglia Passenger Voice Group? That would make it all look a bit more serious rather than just trying to pass off as being connected with AGA by stealing their likeness. No need to spout copyright laws etc just seems silly nonsense.
Also what's with the trying to look just like Abellio GA in the style? Logo, font etc.
Why isnt the facebook, Twitter etc known as the East Anglia Passenger Voice Group? That would make it all look a bit more serious rather than just trying to pass off as being connected with AGA by stealing their likeness. No need to spout copyright laws etc just seems silly nonsense.
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Probably need less of the hyperbole too.
I wouldn't even describe that as busy.
https://twitter.com/Delayed_Again/status/562313571070390272/photo/1 said:Another poor excuse of @Greataranglia rubbish service. Overcrowded trains packed In like cattle.
I wouldn't even describe that as busy.
It's childish. The sort of thing a teenager might do in school and think he's really clever (I speak from experience - but I grew out of it).
Suffice to say nobody is going to take anything seriously that appears on a site like that.
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90sWereBetter
Member
"Lastest Twitter Photos". Jesus wept, and people wonder why I refuse to take these lot seriously. :roll:
On another note, the MK3 refurb looks really quite smart. Personally hoping for them to be Chilterned with the plug doors, but I guess we'll have to wait until 2016 to find out if this will be the case.
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Acres of room! Significant amounts of people would think they've won the lottery if their train was that busy! :roll: :roll: :roll:
And something is fishy if the minutes of the meeting aren't going to be posted here publicly
Yea, I recently found that hilariously awful campaign website. My personal favourite bit of it was someone complaining about the cost of station coffee and pastries as if the cost of a third party product is in some way GA's responsibility. The rest of it is just awful, an article is dumping on the East Suffolk about constant cancellations when from my experience the East Suffolk is one of the best rural lines for reliability. Delays yes, cancellations, no.
Also, love all the vague excuses for why minutes cannot be posted.
Changed by third parties? What? Sensitive discussion yet your "official" logo is a childish parody of the TOC name and a cartoon poo.
Must try harder. C-
Also, love all the vague excuses for why minutes cannot be posted.
Changed by third parties? What? Sensitive discussion yet your "official" logo is a childish parody of the TOC name and a cartoon poo.
Must try harder. C-
306024
Established Member
Indeed, but note the middle seat of 3+2 being used, many more would be standing in a 2+2 configuration.
There has barely been time to do one coach so far, yet alone a whole set.
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samuelmorris
Established Member
As a participant of the first meeting, the two negative points I would have about the campaign have already been brought up here today - these are ones I've passed back to the group and I understand are being dealt with. Any unprofessional language, or logos for that matter are going to jeopardise the cause in an instant if they're picked up by MPs, which by now I'd have thought they probably will have. The other one is not to describe all failings the same way. There are some genuinely pretty awful things that go on with the AGA franchise. However, in all honesty, dirty floors aren't one of them. Neither is peak time crowding in most cases, especially not some of the pictures taken.
I'm supportive of this group's efforts and intend to attend the next meeting as I do think there's a possibility some action can be taken here, but only if the group gets taken seriously. I think the information that gets posted needs to be moderated a bit in order for that to happen, as well as the aforementioned website changes.
I'm supportive of this group's efforts and intend to attend the next meeting as I do think there's a possibility some action can be taken here, but only if the group gets taken seriously. I think the information that gets posted needs to be moderated a bit in order for that to happen, as well as the aforementioned website changes.
And whoever decided to do it in the first place needs to be kicked out of your group. Immature idiots will only do harm to your cause.
Seriously, say 'thanks but no thanks' and get rid of them. Let them have their 'fun' at their own expense and post stupid pictures of dust on top of route planner maps, dirty floors when platforms are gritted, and people standing in vestibules with empty aisles.
We've all been on trains virtually empty and seen people standing by the doors. Fact: Some people choose to stand for a number of reasons, and many people prefer to squash up together to be near the doors than move down. That's not the fault of AGA or any other train operator.
Photos of this are just pathetic, frankly. Especially as the train operator can just come back to you and say 'Where are the photos of the rest of the carriage and the other 3, 7, 11 carriages?'. It's easy to post a photo that fails to reflect the reality of how busy a train really is given how people also have their preferred carriages to travel in.
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samuelmorris
Established Member
There have been a few pictures posted that AGA have picked up on and gone 'which carriage number please?' to which I immediately think 'but they all look like that!'
I try not to post stuff that just shows somewhat threadbare seats - it's bad, but every train is like it and it doesn't impact passenger comfort all that much. Seats missing / broken off, however, I think is worthy cause for complaint. A bit like the campaigning for full replacement of every Class 321 - almost all of the truly terrible images posted are of Mk3s or 317s. The 321s tend just to have dirty floors (if it's an issue at all, a cleaning issue, not one of the rolling stock), litter (same here) or overflowing toilets, the latter I'll admit is nasty but again, not really a dealbreaker.
It's not a greatly popular view within the group but while I do think new rolling stock is necessary simply to deal with shortages and allow for potential service frequency improvements, I think replacing the 321s outright is a waste. What they do need is a proper refurbishment, to a somewhat higher standard than the demonstrator - by which I mean plug doors, a different model of PIS that doesn't perpetually go wrong, and an AC traction package. If every Mk3 EMU could be upgraded to this standard for a substantial cost saving over new stock, which I see no reason why not, I say they go for it - 317s first.
Ultimately, I'm mildly annoyed if my train is dirty or full of litter but it bothers me far less than even a 10 minute delay. I would argue service reliability is far and away the biggest problem with the franchise. If the shabby trains are responsible, time to fix that. Fact is though, like with the current Southend branch disruption, there's a lot more to it than that.
I try not to post stuff that just shows somewhat threadbare seats - it's bad, but every train is like it and it doesn't impact passenger comfort all that much. Seats missing / broken off, however, I think is worthy cause for complaint. A bit like the campaigning for full replacement of every Class 321 - almost all of the truly terrible images posted are of Mk3s or 317s. The 321s tend just to have dirty floors (if it's an issue at all, a cleaning issue, not one of the rolling stock), litter (same here) or overflowing toilets, the latter I'll admit is nasty but again, not really a dealbreaker.
It's not a greatly popular view within the group but while I do think new rolling stock is necessary simply to deal with shortages and allow for potential service frequency improvements, I think replacing the 321s outright is a waste. What they do need is a proper refurbishment, to a somewhat higher standard than the demonstrator - by which I mean plug doors, a different model of PIS that doesn't perpetually go wrong, and an AC traction package. If every Mk3 EMU could be upgraded to this standard for a substantial cost saving over new stock, which I see no reason why not, I say they go for it - 317s first.
Ultimately, I'm mildly annoyed if my train is dirty or full of litter but it bothers me far less than even a 10 minute delay. I would argue service reliability is far and away the biggest problem with the franchise. If the shabby trains are responsible, time to fix that. Fact is though, like with the current Southend branch disruption, there's a lot more to it than that.
Jon. Agree with you which is why I and other members were hacked off with it.
We need to be a serious group with all stakeholders.
It will be amended.
--- old post above --- --- new post below ---
Sam. Dirty floors are merely part of the story.
I have a very important meeting in Doncaster today almost scuppered by 317660 failing at Audley End.
The pantograph failure yesterday bringing Southend services to a halt is inexcusible.
See DAs feed for pics of frozen passengers waiting for buses this morning.
We need to be a serious group with all stakeholders.
It will be amended.
--- old post above --- --- new post below ---
Sam. Dirty floors are merely part of the story.
I have a very important meeting in Doncaster today almost scuppered by 317660 failing at Audley End.
The pantograph failure yesterday bringing Southend services to a halt is inexcusible.
See DAs feed for pics of frozen passengers waiting for buses this morning.
samuelmorris
Established Member
I've seen the pictures. It does look about as grim as you'd expect. Is the toilet story true though? I'm struggling to see how that can really cause the amount of damage that must have occurred for it not to be reparable inside 36 hours...
I was expecting it to delay me yesterday as at peak times I rely on either Southend or Braintree services as no other fast services stop at Shenfield. Luckily I caught the penultimate train of the day to use the line which did ultimately arrive 25 late but got me home largely on time.
I am nonetheless recording my journeys (will post a log of this soon when I get the time) for a 'personal punctuality' sheet and after a rocky start, so far it's not looked too bad for me...
I was expecting it to delay me yesterday as at peak times I rely on either Southend or Braintree services as no other fast services stop at Shenfield. Luckily I caught the penultimate train of the day to use the line which did ultimately arrive 25 late but got me home largely on time.
I am nonetheless recording my journeys (will post a log of this soon when I get the time) for a 'personal punctuality' sheet and after a rocky start, so far it's not looked too bad for me...
chris11256
Member
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Southend Victoria services are still at a halt. AGA are saying over 1/4 mile of overhead cable was torn down. Latest update is no hope of a service today.
Services expected to resume at 1500...near normal peak anticipated.
--- old post above --- --- new post below ---
Repair work was deferred yesterday in favour of running some kind of service during the evening peak.
90sWereBetter
Member
One positive thing I've noticed today is that Greater Anglia have changed the announcements about late-running/delayed trains. Instead of the rather condescending "We would like to thank customers for their patience whilst waiting for the xx service to <destination>, which is now expected to depart in x minutes.", we now have "the xx service to <destination> is delayed, and is expected to depart in x minutes. This is due to a <reason>. We are sorry for the inconvenience caused" being used, which is far better.
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Like you I'm sceptical that this is the cause of the dewirement (perhaps the header tank was damaged or overflowed during the dewirement and that is why water was seen coming from the train).
Jumping to conclusions like this without a valid source or proof is another thing that will not help the user group. (Though I'm not sure if the people who posted this are part of the group). Wait for the investigation to publish their findings. For anyone who has not seen the 'toilet story' this was posted on Twitter this morning:
Attachments
The "toilet story" ironically belongs in the toilet. How anyone could think or believe it is beyond me. The train lost its pantograph, damaged multiple registration arms and pulled down 1/4 mile of cable...how does an over flowing toilet do all that?
Given the most recent developments in this thread, can't the thread title be updated?
'Greater Anglia, The Good, The Bad & The Guff Discussion'
Because the latter part of my suggested title is exactly what some of the recent stuff is.
'Greater Anglia, The Good, The Bad & The Guff Discussion'
Because the latter part of my suggested title is exactly what some of the recent stuff is.
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