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User UNfriendly websites.

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Jones

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7 Feb 2014
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238
South West Trains and Freightliner seem to have awful application systems.

SWT seems to be fragmented and a generic webiste, whilst FL seems to just not work, and in the brief moment that it does it's slower than a snail in tar.

Just me, or have any of you had the same experience?


:s
 
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J123

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10 Feb 2014
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51
I had the same experience with SWT but was still able to complete and submit an application.

What are the issues you are encountering?

The problem for me was text I had entered disappearing when I saved and re-loaded the form later. I ended up copying and saving all of the text I entered onto a word document. Eventually when I had content for every box on the form I attempted to complete the application in one go without saving by copying back from the word document as I went. It submitted successfully after that.
 

185

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Joined
29 Aug 2010
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5,709
Of all Southern Railways seem the worst.

Spend too long filling in their form, and it deletes the data candidates had spent 'up 2 hours' typing in. Noticed quite a few irate people on their social media over the years, they clearly don't listen.
 

Jones

Member
Joined
7 Feb 2014
Messages
238
I had the same experience with SWT but was still able to complete and submit an application.

What are the issues you are encountering?

The problem for me was text I had entered disappearing when I saved and re-loaded the form later. I ended up copying and saving all of the text I entered onto a word document. Eventually when I had content for every box on the form I attempted to complete the application in one go without saving by copying back from the word document as I went. It submitted successfully after that.

My issue with SWT is that it has a generic site that is awful to use but it does at least work. Freightliner's really does not work. Never got past page 2 before it tells me it does not exist!

Not really a good start, image wise. :|
 

Clip

Established Member
Joined
28 Jun 2010
Messages
10,821
Firsts was pretty pony the last time I used it.
 

Jones

Member
Joined
7 Feb 2014
Messages
238
Spoke to Freightliner and was told that their website is rubbish, but they're not going to do anything about it.

Love the honesty.

:D
 
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