Is it possible to do any kind of changeover on a London Underground-issued Zones 1-2 Travelcard to a Zones 1-5 Travelcard?
Does this change for 18+ Oyster cards?
Does this change for 18+ Oyster cards?
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LU-issued Travelcard changeover
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Keith Jarrett
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Is it possible to get a changeover travelcard issued by a TOC, e.g. Southern or South West Trains? And are there any TOCs that issue travelcards on Oyster or are they still all in the world of paper tickets?
Reason for asking is that my son is starting work in London soon and will initially need a zones 1-4 travelcard for about 8 months before he moves house when he is likely to need something such as a zones 2-4 or zones 2-5 travelcard. Buying monthly/weekly/odd period tickets is not really a peferred option as he wants to take advantage of his employers season ticket loans which are restricted to annual tickets and also does not know when/where he will be moving house (thus ruling out odd period tickets).
Reason for asking is that my son is starting work in London soon and will initially need a zones 1-4 travelcard for about 8 months before he moves house when he is likely to need something such as a zones 2-4 or zones 2-5 travelcard. Buying monthly/weekly/odd period tickets is not really a peferred option as he wants to take advantage of his employers season ticket loans which are restricted to annual tickets and also does not know when/where he will be moving house (thus ruling out odd period tickets).
To be honest, and depending how old he will be, he is better off just getting the 1-5 right away on his arrival. This is about £300 more for the year but once he is in London he will want to go into zone 1 so much for going out or travelling around visitng people elsewhere.
Yes both of these are possible if you find a clerk willing and able to do it. I am only aware of one clerk meeting this description, who works for Chiltern Railways.
Based at Marylebone? I think I know who you mean and he is an excellent clerk.
Yep. In TfL parlance it's a change of availability.
Not that I'm aware of.
N.B. The process can be quite a faff that's prone to errors, just as with NR changeovers.
Chiltern doesn't sell Oyster products anywhere else
That's news to me! Thanks for the post. The form seems to state it is only for passengers wanting to add more zones rather than remove them, but that's what's needed here.
There are two procedures - surrender and offset - or what you are possibly looking for - altered availability exchange.
This can be used to add zones as well as take them away, and the calculation is done on a pro-rata basis, with a £5 fee. As the form suggests, you need to leave seven days notice.
If the Station Assistant is having any difficulties then the procedure is outlined in T&R Book 2, section 14.
This can be used to add zones as well as take them away, and the calculation is done on a pro-rata basis, with a £5 fee. As the form suggests, you need to leave seven days notice.
If the Station Assistant is having any difficulties then the procedure is outlined in T&R Book 2, section 14.
Changeovers are available to reduce zones too, but they don't require the form: the old travelcard is cancelled, a new one provided to the customer, and a refund sent at a later date from Oyster HQ.
The reason the form is only needed to add zones is so that Oyster HQ can work out the amount that the customer needs to pay ready for when the customer pays it, bearing in mind the added complication of annual price rises. With a reduction of zones however, the customer doesn't need to pay anything so the changeover can be done on the spot and a refund calculated later.
Chiltern doesn't sell Oyster products anywhere else
Indeed, my apologies, I thought we were on about paper tickets
island:1615456 said:Chiltern doesn't sell Oyster products anywhere else
Oyster is also available at Northolt Park when it's open, and from the TVMs at relevant stations of course.
It should also be noted that TOCs (including London Overground) aren't supposed to do change-overs on tickets originally issued by a Ticket Stop, LU or DLR and vice versa.
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Great news! I was expecting a ;"no" but thought I'd check anyway.
Just to make your lives more interesting, the Zone 1-2 Travelcard on the 18+ Oyster was issued for about 11 months (as the Oyster expires then), but the price of an annual was paid. Will this be taken into account when calculating the changeover?
Just to make your lives more interesting, the Zone 1-2 Travelcard on the 18+ Oyster was issued for about 11 months (as the Oyster expires then), but the price of an annual was paid. Will this be taken into account when calculating the changeover?
maniacmartin:1615518 said:
If it was sold by a TOC, all calculations are based on the original validity, so even though it's the same price as an Annual once you hit 10 months 13 days, the base rate would be calculated on actual validity (at 30 days per month).
If it was sold by TfL, all bets are off.
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