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Disputes & Prosecutions

Seek help here on penalty fares, fines, complaints, and other post-travel ticketing issues.
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WMT Passengers' Charter encouraging people to board without tickets?
Replies
9
Views
3,737
Harpers Tate
Harpers Tate
F
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False accusation with notification to prosecute
Replies
14
Views
4,676
najaB
najaB
T
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Interviewed under caution for expired railcard
Replies
29
Views
7,206
Hadders
H
A
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Delay repay Reading-London zone 1
Replies
1
Views
960
cuccir
C
N
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Is it illegal to sit in a reserved seat, given that someone else has paid for it?
2
Replies
57
Views
14,061
ainsworth74
A
M
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Delay repay: how do TOCs recover the cost?
2
Replies
34
Views
4,852
Deerfold
Deerfold
A
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Breaking delayed journey and claiming Delay Repay
Replies
2
Views
839
Haywain
Haywain
T
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Delay repay with GWR
2
Replies
46
Views
5,723
tivoli
T
B
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Requirement to find the guard?
2 3 4
Replies
94
Views
12,997
TurbostarFan
T
streamliner
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Detained, threatend, overcharged, refused travel
Replies
5
Views
2,450
Polarbear
Polarbear
P
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LNER Refund Refusal for Unused Tickets
Replies
4
Views
3,218
island
I
cosmo
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Delay Repay query: break of journey leads to delay
Replies
3
Views
1,839
cosmo
cosmo
B
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Unable to get on train!
Replies
19
Views
4,345
blakey1152
B
S
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RDG, Press Association, ITV mislead that people charged penalty fares are "fare dodging"
Replies
15
Views
2,187
WesternLancer
WesternLancer
D
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Used my mom's freedom pass, got caught and received a letter from TFL:
6 7 8
Replies
224
Views
56,460
35B
3
O
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Caught and admitted engaging in fare evasion
Replies
6
Views
4,445
cuccir
C
HouseOfCommons
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Who benefits from the Delay Repay scheme? Customers or train operators?
Replies
19
Views
3,554
TurbostarFan
T
B
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Delay repay due to cancelled train
Replies
15
Views
1,866
bb21
bb21
D
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Prosecution letter query
Replies
16
Views
3,204
Haywain
Haywain
Q
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Expired railcard by 1 day
2
Replies
48
Views
9,773
js1000
J
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