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Disputes & Prosecutions

Seek help here on penalty fares, fines, complaints, and other post-travel ticketing issues.
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Penalty fare when using Oyster PAYG via Farringdon
2 3 4
Replies
102
Views
17,817
Hadders
H
R
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Advice required - forgotten railcard
2 3
Replies
88
Views
14,187
jumble
jumble
Hipster Dashie
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Advice on seeking season ticket compensation following Salisbury rail crash
Replies
12
Views
2,849
Hipster Dashie
Hipster Dashie
C
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Chiltern Case not Closed Properly
Replies
1
Views
2,029
furlong
furlong
T
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Delay Repay: After Paddington problems, driver suggested alternative that was actually slower than waiting it out. GWR won't pay out completely
Replies
23
Views
4,413
Starmill
Starmill
B
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Delay repays transferred to another TOC.
Replies
3
Views
964
Watershed
Watershed
D
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Is this a valid claim? Took earlier train than itinerary on ticket.
Replies
21
Views
3,555
DeeGee
D
Fawkes Cat
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Railway definition of 'commuting'
Replies
24
Views
3,796
AY1975
A
D
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I've been silly
2
Replies
36
Views
8,931
30907
30907
R
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Charged twice by Thameslink on single Key Smartcard journey
Replies
15
Views
4,282
Richardr
R
R
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Am I eligible for delay repay
Replies
6
Views
1,703
_toommm_
_toommm_
LOL The Irony
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LOL The Irony's adventures from Wigan NW to KNF
2
Replies
31
Views
5,507
LOL The Irony
LOL The Irony
N
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Northern Rail 2 Part Return Anomaly
Replies
11
Views
3,492
AlterEgo
AlterEgo
K
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Avanti West Coast gave me a £142.10 fine.
2 3 4
Replies
107
Views
28,816
alistairlees
A
I
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Unpaid Fare Fine
Replies
17
Views
4,271
robbeech
R
D
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Need an advice (caught due to the expired railcard)
Replies
18
Views
5,981
WesternLancer
WesternLancer
M
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Travel Incident report at deansgate station
Replies
22
Views
7,058
Haywain
Haywain
miklcct
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ticket office closed when it should be open causing me unable to buy PlusBus ticket - can I claim back my bus fare?
2
Replies
37
Views
4,885
zwk500
Z
P
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Please Help, Very out of my depth and need support
Replies
16
Views
3,693
jumble
jumble
M
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Caught expired railcard
Replies
10
Views
3,670
WesternLancer
WesternLancer
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