You have imagined it. Most of the tickets I have bought would be rendered invalid, nearly all company tickets would be invalid, nearly all group tickets would be invalid, the list goes on.... (!!!)Just as a side thought, might this not help as you're supposed to buy your own ticket? I can't remember where it's covered, but I thought that you technically couldn't use a ticket brought by somebody else, though many people do without any problem.
Or have I just imagined this?![]()
We are looking at this now, but my initial thoughts are, although it is a choice you have to make, contesting this in court is a risky strategy.Will do this once I hear back from Yorkie. Costs are currently listed as £110.
My advice would be to take the "Apologise and offer compensation ASAP" (option C) suggestion made by DaveNewcastle, however see what Dave says.... but given that time is of essence, I would start drafting a letter ASAP...
Anyway, you have a PM.