Wrong plusbus addition

[scottishchris]

Hi,
I bought plusbus along with 2 advance singles forming a return journey. Problem is, I bought the plusbus for my destination with the return ticket instead of with the outbound one by mistake so it's valid on the wrong day.

I know it's only £3.60, but do I have any options to change it?

Bought online at tpe, if anyone needs to know.

Thanks.

 

[Mcr Warrior]

You can always contact <salessupport@firsttranspennine.trainsfares.co.uk> but even if you were allowed to change your advance tickets, there would probably be an administration charge of more than £3.60 imposed which would make the cost of the change uneconomic.

 

[hairyhandedfool]

If you haven't collected them or they haven't been sent out then TPE might change it if you contact them, but there is still a good chance you'll have to buy a new one.

 

[scottishchris]

Thanks for the quick reply!

I've emailed them but their reply timescale might take me past the day of the journey! Thought as much about the admin fee too.

If I don't hear back in time, would it be something I could ask about at my destination ticket office?

Thanks again, folks!
--- old post above --- --- new post below ---
Thanks, hairy handed, but it was when I picked the tickets up that I noticed!

D'oh!

 

[hairyhandedfool]

There is very little a ticket office can do for you.