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Wimbledon Disruption 31/01/2014

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al.currie93

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Just been past Wimbledon on my commute from Dorking to Waterloo, and passed what seemed to be a failed 444 at Platform 7. Shortly after that, there seemed to be another failed 444 on the down fasts getting rescued by a 159. Fast trains in the down direction seemed to be using the slow lines for this section of the SWML. Anyone got any ideas or information as to what happened?
 
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user15681

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Lineside fire between Raynes Park and Wimbledon. Perhaps the current has been isolated, leading to 'failed' 444s. Also a PHBT at Putney, could be causing knock on disruption. My thoughts are with the driver. Not a pleasant Friday morning, unfortunately.
 
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tsr

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Indeed. A lineside fire is suspected to have caused a loss of traction current on the Down Fast through Wimbledon Station. I have no exact info on what caught fire.
 

GodAtum

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As my train was only 50 mins late, not the 60 required to get a refund, can i claim through Southern trains as I traveled on them for part of my journey?
 

randompixel

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Had the dreaded announcement at Twickenham this morning...

"This train will now run fast to Waterloo via Kingston"

A person hit by a train at Putney. What should have been a 35 minute journey to Clapham Junction turned into a 2hr10 journey to Waterloo and back again going about 10MPH on the Mainline. Talk about compounded issues.

The person on the Aldershot->Waterloo train from my work that actually hit the person got into work an hour before me. C'est la vie. At least I got a seat, but the middle seat of the three on a 450 isn't fun for 2 hours.

At least the guard was pretty good and explained things well (including the random stop at Raynes Park)
 

jopsuk

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As my train was only 50 mins late, not the 60 required to get a refund, can i claim through Southern trains as I traveled on them for part of my journey?

Having had cause to enquire after a journey where Scotrail, East Coast and FCC progressively made my total delay larger, you claim from the first TOC to have caused you a delay. Eg if your journey starts with a delayed SWT, then you get a further delay from a Southern service, your claim is with SWT and against their delay compensation scheme.
 

infobleep

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The delays are still on going. My thoughts are with the driver and all concerned, including the person hit. I assume the person being hit has caused trains to be out of sync as don't ECS movements use that line.

Interestingly they were not saying anything about this around 7.30 at Guildford this morning, beyond a note under the 6.53 to Portsmouth being delayed due to a lineside fire and announcing the 7.36 would be stopping additionally at Berrylands. You wouldn't have expected there to still be problems now based on that. I'm sure they eventually had to tell people what was going on.

Of the 7.36, the guard stating a few times that it was stopping additionally at Berrylands. I thought that odd because the Hampton Court train was only running between Hampton Court and Surbiton. As it is, the train didn't stop just additionally at Berrylands, it also stopped at New Malden. The train was only 2 mins late into Surbiton but the numbers were higher than usual, as the 8.08 which normally runs first was now behind this train. Therefore I doubt anyone at Berrylands or New Malden would have been able to get on. Of course the 8.08, which might have been more empty by then, doesn't stop at intermediate stations.

I was so glad I didn't have to go into central London. Hopefully by 6.40pm things will have quietened down a little. At one stage it was suppose to be back to normal at 5pm but I think they have since changed their mind.
 

hassaanhc

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Yeah they've been very unlucky today, in addition to Wimbledon and Putney there is an issue in the Salisbury area, which is either a signaling fault or another fire depending on which parts of Journeycheck you read. There was also a customer incident at Motspur Park.
Loop services via Hounslow cancelled until further notice and other services starting or terminating short away from the affected areas, or missing stops. And poor weather is forecasted for this evening.

My thoughts are with the person hit, the driver and anyone who had to deal with it :(
 
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user15681

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Hopefully by 6.40pm things will have quietened down a little. At one stage it was suppose to be back to normal at 5pm but I think they have since changed their mind.

Well, I wish you luck with that... I have a feeling you'll need it. NRE expecting some disruption until 2100. I was 20 late going from Waterloo to Raynes Park before lunch and then picked up about 20 minutes delay back to Waterloo after lunch. I must say, the lineside fire was not visible at all to me, I don't know where it was.
 

infobleep

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Interestingly Journey check are now just reporting the 60 minute delays and attributing them to Putney and not Wimbledon. They are at least listing the trains starting at Basingstoke on there, even though those passenger trains don't go through Putney.

However there are signalling problems between Alton and Aldershot now. Not a good day for South West Trains and not there fault.

In fact this past month hasn't been good for them. Every week it's something or multiple things and not always on the same day, unlike today - which has been exceptional in numbers of different events.

As for 18.40, as long as the connecting train is delayed by a similar amount I should be ok. the 17.39 is starting from Surbiton and the 18.40 is the same service, just an hour later. Of course in such circumstances they have a habit of putting the Portsmouth train into platform 4 at Woking and you are not always fast enough to get to it. They only wait for staff, rarely if ever for passengers.
 

user15681

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As for 18.40, as long as the connecting train is delayed by a similar amount I should be ok. the 17.39 is starting from Surbiton and the 18.40 is the same service, just an hour later. Of course in such circumstances they have a habit of putting the Portsmouth train into platform 4 at Woking and you are not always fast enough to get to it. They only wait for staff, rarely if ever for passengers.

From what I can see, the 1840 from Surbiton starts at Waterloo at 1823 from platform 8. The stock that should form this is currently 26 late at Farnborough on the inbound journey to Waterloo.
 

infobleep

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From what I could gather and it might have been a late stock change, the Portsmouth Harbour train made up the delayed train.

At West London Junction it was 29 minutes late and it eventually got into platform 10 at Waterloo 50 minutes late! [http://www.realtimetrains.co.uk/train/W33793/2014/01/31/advanced]. The Basingstoke train finally reached Surbiton at 19.23. Only a 42 minute delay then! [http://www.realtimetrains.co.uk/train/W34536/2014/01/31/advanced]

Shame they couldn't have terminated it at Clapham Junction and run it back down from there but perhaps they didn't have the required staff there. Before anyone says Clapham is really busy, trains have been known to terminate at Clapham Junction before and during the peak too. I guess it would have to be very bad for that to happen. Some of the trains this evening were only leaving London Waterloo with a few minutes delay so I'm not sure how they got into London without such a delay compared to the Portsmouth train.

On top of that the traffic in Surbiton and Kingston tonight was terrible. Since I've been regularly travelling there I've never seen anything quite like it. On my 18-20 minute run/walk to the station I passed 5 buses. Once near the station I spent 5 minutes in Waitrose. When I came out I saw the first two buses I'd passed only now arriving towards the bus stop closest to the station.

As it is, I needn't have run and I wouldn't have done, had the station departure boards been available online. Those didn't list the 18.40 so it would have alerted me to the fact the train might not be running. Where as online it just said delayed. I couldn't be certain that it hadn't been cancelled.

The 17.02 to London Waterloo was also delayed. Later on I saw in real train times that it can be cancelled. Even now it's still showing as delayed on the national rail enquiries app. As one South West Trains guard once told me: Don't bother with the information online. I see the 19.11 to Waterloo is also delayed still. They did at least eventually cancel the 18.48 stopping service to Basingstoke. At one stage that was showing in real train times has still running. That being around 8pm! I guess they eventually had to give up on trying to get the crew and/or rolling stock for it.

Incidentally whilst on the train I did catch, the 6 minute late running 19.06 direct to Guildford, which left before the 18.57 to Guildford, I could really feel the wind at one point. Felt as if it was moving the carriages. Is that possible or would that just have been our speed? I'm surprised that they didn't run either of these trains fast to Guildford to try and make up some train. When we passed through Horsley, I saw that the other platform appeared to have a 50 minute wait until the next train. Whether that really was the case or an error, I don't know. However my train was fairly empty so they could easily have put passengers onto the train behind it. I guess it had spare time at Guildford so running it fast wouldn't have helped but it would have helped the 18.57, expect that was stuck behind our train and no chance of overtaking, unless they delayed our train which would block a platform at Surbiton! Not easy.

I find real time trains to be really good and once the app on Android includes the detailed search, it will be fantastic. Being able to save detailed searches as favourites will be great.
--- old post above --- --- new post below ---
On a related note, the other week on a Monday morning there were delays into London due to icy rail conditions between Havant and Guildford.

A train or two had failed around Liss. Apparently they had deiced the routes but the routes had then re-iced. How do train companies deal with such things?

On Twitter a member of SWT staff said to try and avoid the problem they would be deicing more routes the following night. However I couldn't see the logic in that. If a route is going to re-ice after being deiced, how is deicing another route going to help?

It was also on that day, that a member of staff said that they couldn't put in the maximum delay when saying how long delays might be because most passengers wouldn't be delayed by that amount. To me that seemed wrong policy to follow. This stemmed from a passenger tweeting they had been delayed by over 2 hours and the warnings said delays were up to 60 minutes. I would not personally understand that up to 60 minutes meant that was the average delay. I would take it to mean the maximum delay.

Anyway delays are still occurring tonight, although it's not as bad. Therefore they didn't hit their 21.00 target of services being back to normal. In fact every target they have tried to hit today has been missed I'm not blaming them for this, just the way things have gone for them.
 
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Uzair

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This has cleared things up a bit. I was under the impression that four separate incidents had taken place - PHBT at Putney, line side fire at Wimbledon, cable fire at Motspur Park, and signalling problems at Salisbury. As I recall, that was the information being put on the TVs at London Waterloo at around 17:15.

Severe disruption of course. Problems on the Putney side would mean trains use Wimbledon as the diversionary route (and vice versa) but the issues on the Wimbledon side ruled that out! The 17:20 to EXD left on time, and around 17:30 more and more announcements were being made for train departures, so things were clearly getting better.

Thoughts are with all involved at Putney.
 

hassaanhc

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Right at the end of the day we have a TSR in the Axminster area due to chance of flooding :P
And no toilets on the 01:05 Waterloo-Southampton, have they put a 455 on there because they couldn't find anything else? :D
 
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