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Wide accessible ticket gate within inaccessible luggage barrier

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TUC

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Whilst at Heathrow 2&3 tube station I was intrigued to see a wide accessible ticket gate for which one needed to pass through narrow barriers (presumably to stop passengers taking large luggage through) in order to access.

I recognise that there may be other routes for those with access needs to use. My question is what is the point of the wide gates if one has to pass through an inaccessible narrow barrier in order to get to it?

(The attached photo shows the gate and the barrier.)
 

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Mojo

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All gatelines at Heathrow stations (both the LU stations and the Heathrow Rail stations) use exclusively the wide aisle gates due to the large number of customers with suitcases which are not advisable to be taken through the normal width gates due to the likelihood of getting stuck.

In addition for being for customers in wheelchairs, as the pictures on the gate paddles show, recommended for customers with pushchairs and suitcases, both of which are readily and easily available to be routed through the bollards.

These bollards are not as you suggest to prevent customers taking large luggage through them, but to stop the airport luggage trollies being taken to an inappropriate location such as a railway station.
 

TUC

Established Member
Joined
11 Nov 2010
Messages
5,088
All gatelines at Heathrow stations (both the LU stations and the Heathrow Rail stations) use exclusively the wide aisle gates due to the large number of customers with suitcases which are not advisable to be taken through the normal width gates due to the likelihood of getting stuck.

In addition for being for customers in wheelchairs, as the pictures on the gate paddles show, recommended for customers with pushchairs and suitcases, both of which are readily and easily available to be routed through the bollards.

These bollards are not as you suggest to prevent customers taking large luggage through them, but to stop the airport luggage trollies being taken to an inappropriate location such as a railway station.
That makes sense. Thanks.
 
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