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It hadn't occurred to me before, but a couple of times I've had problems paying with GooglePay when I've had an eTicket open in the Wallet. Perhaps that explains it.
For now it’s up to the pass maker (or the app for mTickets) to enable the NFC block feature.
At least for app, on Apple it will pop a message the first time you open a page of the app that has that enabled, saying that your Wallet passes/cards may dysfunction while the app is open.
Nothing visual for Google/Samsung wallet I believe.
Is it something in the file that goes to the Wallet that tells it turn off NFC? Apologies for any bad technical terminology in the question, that will be because I'm not technical!
Is it something in the file that goes to the Wallet that tells it turn off NFC? Apologies for any bad technical terminology in the question, that will be because I'm not technical!
It hadn't occurred to me before, but a couple of times I've had problems paying with GooglePay when I've had an eTicket open in the Wallet. Perhaps that explains it.
From this discussion, it appears that some users of this forum, as compared to the general population, are disproportionately likely to:
a) lose their phone
b) drop their phone
c) not have back-up set to recover any items on a lost/broken phone
d) have a very old phone
e) have difficulty pointing the phone to the reader at the ticket barrier
f) take a long time to find where on the phone their ticket is stored.
a-d, quite possibly.
For e & f though I see multiple people doing this pretty much every time I travel. Those in category f often seem to stand blocking a gate trying to find their ticket, particularly when exiting a station. Fortunately Sheffield has no barriers so I am never delayed exiting the station on my way home.
With the change in the refund rules, and the introduction of Flexi advances, I find that I am increasingly buying tickets when I am on the bus to the station and sure of which train I am going to catch.
I don't carry a printer around with me everywhere I go, nor a pair of scissors. Nor do I carry a backup mobile device with me wherever I go in case my main one fails, or is lost or stolen. I don't need any of this faff, as I can simply use the ticket printers helpfully provided at stations to print my ticket.
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It hadn't occurred to me before, but a couple of times I've had problems paying with GooglePay when I've had an eTicket open in the Wallet. Perhaps that explains it.
With the change in the refund rules, and the introduction of Flexi advances, I find that I am increasingly buying tickets when I am on the bus to the station and sure of which train I am going to catch.
I don't carry a printer around with me everywhere I go, nor a pair of scissors. Nor do I carry a backup mobile device with me wherever I go in case my main one fails, or is lost or stolen. I don't need any of this faff, as I can simply use the ticket printers helpfully provided at stations to print my ticket.
Which is where the phone that you used to purchase the ticket can be used to display it - and the real issue is the increasing focus on advance tickets over walkup fares.
From this discussion, it appears that some users of this forum, as compared to the general population, are disproportionately likely to:
a) lose their phone
b) drop their phone
c) not have back-up set to recover any items on a lost/broken phone
d) have a very old phone
e) have difficulty pointing the phone to the reader at the ticket barrier
f) take a long time to find where on the phone their ticket is stored.
I can only speak from personal experience, but in over 60 years, I have never once lost my train tickets. I pick up my ticket when I get to the station and put it in my ticket wallet in a buttoned or zipped pocket - the chances of me losing it, getting mugged, etc before the end of the journey must be near zero. Whereas in that time, I have left my phone on the train twice, have been mugged twice and had my mobile stolen once, and several times found too late that I have left my phone on the charger at home. And countless times my mobile battery has expired during the day. So the chances of me being unable to use my mobile phone to access my ticket are infinitely greater than the chances of me losing my physical tickets.
The last time I was mugged was on a weekend away to London. I was robbed of my cash and credit cards and my mobile phone. This was on a Sunday evening, and I was booked on a train back to work early on Monday morning. Who was I going to call? Noone - I had just lost my phone - and my contacts list it contained. If I had had an e-ticket I would have been stuffed, as I would have had no way to access it, even if I could remember the booking number. And of course I had no way of buying a replacement ticket. The one saving grace was that I still had my physical tickets, safely in my hotel room. So I was able to get back home, where I was able to organise replacement cards, mobile phone, etc. And following my first mugging, I keep a backup card ready to use at home..
Mobile phone theft is particularly prevalent, especially in the big cities, either through phone snatching or bag snatching. Yes, you can easily recover your accounts etc once you have a replacement - but what are you going to do in the meantime? Being totally reliant on a mobile phone just seems utter madness to me.
I agree that I would have been okay if I had printed out an e-ticket before I had left home. But as previously explained, that isn't always practical. Whereas it is always possible to get a printed ticket if you select TOD.
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I don't carry a printer around with me everywhere I go, nor a pair of scissors. Nor do I carry a backup mobile device with me wherever I go in case my main one fails, or is lost or stolen.
Unfortunately I don't live anywhere near a LNER ticket office. In fact I don't live any near any ticket office. Nearest ones are either Mansfield or Worksop
a-d, quite possibly.
For e & f though I see multiple people doing this pretty much every time I travel. Those in category f often seem to stand blocking a gate trying to find their ticket, particularly when exiting a station. Fortunately Sheffield has no barriers so I am never delayed exiting the station on my way home.
Drives me mad when I'm stuck behind people fumbling with their phones to exit the station, given on my usual journey home my train arrives five minutes before the bus I can get if I don't want to have to wait another 45 minutes, and I arrive across the bridge from the exit/bus stop so it's always a rush anyway, especially if even a minute late. I've sometimes had to watch my bus leave the station approach exit road when I've been stuck trying to get out for longer than necessary due to both exit gates being clogged up with people, often with huge suitcases, coffee cups etc., juggling around with their phones. I generally try to be first off the train and over the bridge but it doesn't always work out.
I've had an idea - if tickets could be saved to an Oyster card type thing life would be far easier.
I've never lost a paper ticket either, it's always safely stored in my ticket and card wallet in a zipped bag. I've dropped my phone once though, trying to exit a station with an e-ticket, luckily it was swiftly intercepted by the gateline chap - makes me wonder if they almost expect this to happen! Yes I do have it in a case but the case is naturally open when I'm about to display the screen. And no I have no intention of carrying a second phone purely to display train tickets. I travel light!
With the change in the refund rules, and the introduction of Flexi advances, I find that I am increasingly buying tickets when I am on the bus to the station and sure of which train I am going to catch.
Don't forget the three-pin plug and cable that we have also been advised to carry at all times, as this is so much more convenient than a couple of rectangles of orange card.
Don't forget the three-pin plug and cable that we have also been advised to carry at all times, as this is so much more convenient than a couple of rectangles of orange card.
If you think your phone might run out of battery power while you're away from home, it's sensible to carry a charging lead whether or not you have train tickets on your phone.
Don't forget the three-pin plug and cable that we have also been advised to carry at all times, as this is so much more convenient than a couple of rectangles of orange card.
If you think your phone might run out of battery power while you're away from home, it's sensible to carry a charging lead whether or not you have train tickets on your phone.
I do carry a folding plug and a cable, plus a small power bank, but running out of battery isn't my reason for preferring paper tickets. In any case there's no guarantee that your trains will have a working charging point so you can't rely on that.
I do carry a folding plug and a cable, plus a small power bank, but running out of battery isn't my reason for preferring paper tickets. In any case there's no guarantee that your trains will have a working charging point so you can't rely on that.
Tickets on ITSO smartcards are already a thing and have been for some time. Availability is nowhere near universal though; it depends on the fare setter, the card issuer, and - especially for bookings by web or app - the retailer.
Don't forget the three-pin plug and cable that we have also been advised to carry at all times, as this is so much more convenient than a couple of rectangles of orange card.
Definitely a generational thing! I assume you don't use a man bag?
(Either way, you can get a small power bank that carries a full additional charge for very little money; it fits into a pocket and is smaller than a wallet. It's about the size of a thick credit card and no leads are needed.)
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I do carry a folding plug and a cable, plus a small power bank, but running out of battery isn't my reason for preferring paper tickets. In any case there's no guarantee that your trains will have a working charging point so you can't rely on that.
Definitely a generational thing! I assume you don't use a man bag?
(Either way, you can get a small power bank that carries a full additional charge for very little money; it fits into a pocket and is smaller than a wallet. It's about the size of a thick credit card and no leads are needed.)
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That's not what a charging bank is. A charging bank or power bank is a rechargeable battery you can carry around with you.
Well I might be a dinosaur but I do know what a power bank is, you can't help but notice them in TK Maxx on the techie shelf! I have several, of various capacities, the smallest being a 1,000 mAh one that fits on a key ring and has a built-in type C-connector. Just enough to put probably 15-20% back in a complete emergency.
What did you think I meant? My comment about the non-working sockets or USB ports on trains was a separate thing.
If you think your phone might run out of battery power while you're away from home, it's sensible to carry a charging lead whether or not you have train tickets on your phone.
If I'm away overnight. I'll take a charger. I want to be able to call home. But then I have an overnight bag to put it in.
If I'm just out and about and my phone dies because I forgot to charge it, a bit annoying, no big deal. My rail tickets are in my wallet, along with Visa cards and, dare I say it, cash.
Well I might be a dinosaur but I do know what a power bank is, you can't help but notice them in TK Maxx on the techie shelf! I have several, of various capacities, the smallest being a 1,000 mAh one that fits on a key ring and has a built-in type C-connector. Just enough to put probably 15-20% back in a complete emergency.
What did you think I meant? My comment about the non-working sockets or USB ports on trains was a separate thing.
"In any case" implies that in all circumstances you will be disadvantaged by not having access to a charging point, which is the problem that carrying a poeer bank solves.
On the topic of displaying e-tickets and e-railcards, is it just me that does both of these preferentially on my laptop screen?
I'm usually working on my laptop when a ticket check happens, whereas my phone is in my pocket, so it's more convenient. Usually attracts a wry smile from the guard/inspector.
I think it's is all but impossible to programme break of journey correctly at every station on every permitted route between every station pair. In reality if you're breaking your journey then you've got to be prepared for a manual check.
It is annoying when tickets (whether paper, barcode or smartcard) don't work the barriers. This week my paper season ticket has stopped working at the barriers. This has happened before and I believe it's so that a manual check can take place. It's possible that the magstrip has become corrupt but it worked perfectly fine last week and then stopped working on Monday morning. This has happened before and it started working again a few days later - I suspect the same thing will happen again.
Then my Oyster card refused to work one one of the gates at Kings Cross St Pancras. Used the neighbouring gate with no problems but noticed that the person behind me had the same issue.
Yesterday I bought a West Midlands Daytripper at Wolverhampton. It did not work there but was fine for remaining use scanned at Birmingham International and New Street. Maybe I tried using it too quickly as far as the WVH scanner was concerned?
On the topic of displaying e-tickets and e-railcards, is it just me that does both of these preferentially on my laptop screen?
I'm usually working on my laptop when a ticket check happens, whereas my phone is in my pocket, so it's more convenient. Usually attracts a wry smile from the guard/inspector.
Clearly if e-tickets aren't offered for your use case you have to use paper. I have to use paper for anything via London unless I split (which is sometimes cheaper but often not). I would rather I didn't have to.
Last year I selected a fare split to avoid needing paper tickets.
I was travelling from Stockport to Horsham. I'd have needed a paper ticket for the Underground. Whether a paper roll ticket scan code would have worked at the Underground is questionable ...
Anyway, I saw a combo of tickets via Kensington Olympia, so no Underground, but even this required paper tickets!
So, I travelled Stockport - Euston on a e-ticket (with Northern and LNWR), walked to St Pancras, used my Oyster on Thameslink to Sutton then another e-ticket.
Mobile phone theft is particularly prevalent, especially in the big cities, either through phone snatching or bag snatching. Yes, you can easily recover your accounts etc once you have a replacement - but what are you going to do in the meantime? Being totally reliant on a mobile phone just seems utter madness to me.
Which is why setting up an automatic backup of your smartphone to Apple or Google cloud is vital. Plus, in my experience, keeping a diary or notebook with emergency contacts copied into it.
On the topic of displaying e-tickets and e-railcards, is it just me that does both of these preferentially on my laptop screen?
I'm usually working on my laptop when a ticket check happens, whereas my phone is in my pocket, so it's more convenient. Usually attracts a wry smile from the guard/inspector.
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