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Why are AWS faults not being fixed? Anyone on here from network rail pway?

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DriverScot

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10 Feb 2026
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Scotland
I can assure drivers that there is no one more annoyed than a signaller when every train reports a know fault, and it is signaller workload that then is affected, so the faults are constantly chased by operations.

This of course doesn’t specifically mean they get fixed but pushing from both sides is the best option.
This is reassuring to hear and I can of course appreciate the frustration of duplicate fault reporting clogging up your workstation.

== Doublepost prevention - post automatically merged: ==

TPWS is not a replacement for AWS. It's supplementary to it. They are different systems. The primary purpose of AWS is to try to reduce drivers missing distant signals (or for colour light signals, missing a single yellow or double yellow aspect).

The primary purpose of TPWS is to try and reduce the risk of collision (or the amount of damage if a collision does occur) if a train passes a fitted signal at red.

As others have said, TPWS is only fitted to a relatively small number of signals (normally those where there is a point of conflict ahead of the signal, such as points / junction or where other risk factors apply in the determination of the decision to fit it).

Attending and fixing AWS faults should be no different in priority to what it was in the past. The priority had not been changed when I led an S&T faulting and maintenance team back in 2023. As long as there were no train stopping or train delaying faults, we attended AWS faults as soon as we could. If the fault came in during my shift, we normally were on site within one hour. Depending on what we found, rectification could be within one hour, 24 hours or in some cases, the work would require planning at a weekend or night turn (due to a lack of access, because only then could a suitable line block or T3 worksite be obtained). If we were out of spare units, it sometimes took weeks, sometimes a couple of months though, that's because there was a lack of suppressors).
Thanks for your detailed post this is great insight for someone who doesn’t work for NR. Unfortunately the experience in my area is polar opposite from what you describe regarding responding to faults. Our Driver Team Managers are also not receiving responses when completed RT3185 forms are submitted. It’s as if we are talking to a brick wall.
 
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