When is a week not a week?

[Howardh]

Diamond Buses NW.

Last night (sun) I activated an one-week m-ticket at 2205; expecting it to expire exactly a week later Sun 2204.

However it seems to be the case that the ticket expires next Saturday at 2359 which leaves virtually one whole day short of a "week"!!

Grrr - yes I've looked at the T's and C's but it simply states "week" but not how long a week is - clearly the day of activation is a full day even if you activate late

So anyone thinking of buying weekly bus tickets it might be worth checking what they mean by a week

I'll see what reply (if any) I get to my e-mail!

 

[Howardh]

Update; I have had a very fast reply (well done them) and they have said a week starts and includes the day of activation, so starting a ticket at 10pm means the previous hours are "used". However it says nothing of the sort on their t's and c's and I have asked them to clarify it there.

However they have re-set my weekly ticket so my 7 days can kick in the next day (not time!) I activate it.

So well done for that - but by resetting they seem to agree there's an anomaly that needs clearing up (it's a very recent ticket so there are bound to be hiccups).

 

[PeterC]

A paper ticket would run from day 1 to end of service on day 7. I would expect any electronic delivery to mirror that. Validty of 168 hours would lead to too many problems at just after the 168th hour.

On the other hand activtion the night before is a scenario that should have been anticipated.

 

[Deerfold]

In the UK it s normal for day or week tickets to be for calendar days.

In the 60s and 70s some bus companies had weekly tickets that stated on a Monday, even if you buy them later in the week.

In continental Europe it's far more common for tickets to be for a number of hours, but they're often sold as 24/72 tickets.

 

[Howardh]

In the UK it s normal for day or week tickets to be for calendar days.

In the 60s and 70s some bus companies had weekly tickets that stated on a Monday, even if you buy them later in the week.

In continental Europe it's far more common for tickets to be for a number of hours, but they're often sold as 24/72 tickets.

Yes, as alluded to on another thread I've been searching tickets on Netherlands transport, and often the time runs from activation until it's used and then you complete the leg you are on; and I'm sure I have used firstbus e-tickets here which do the same, 24 hrs or one week from activation.

But back to the e-ticket I bought; it would be nice if it was clear that if you activate it late on the first day you effectively lose that day save for the journey you are on (ie it may be more economical to pay full price and activate on your first journey the day after (and get the full 7 days worth).

Q - if you have a weekly or monthly rail ticket, do they always start on the same day (Monday or 1st) or cn you stipulate exactly when you want it to run (Weds - Tues for eg)?

 

[PeterC]

Yes, as alluded to on another thread I've been searching tickets on Netherlands transport, and often the time runs from activation until it's used and then you complete the leg you are on; and I'm sure I have used firstbus e-tickets here which do the same, 24 hrs or one week from activation.

But back to the e-ticket I bought; it would be nice if it was clear that if you activate it late on the first day you effectively lose that day save for the journey you are on (ie it may be more economical to pay full price and activate on your first journey the day after (and get the full 7 days worth).

Q - if you have a weekly or monthly rail ticket, do they always start on the same day (Monday or 1st) or cn you stipulate exactly when you want it to run (Weds - Tues for eg)?

Under BR a weekly was for a calendar week. According to the NR website they are now any seven consecutive days but can only be bought in advance if starting on a Monday. Renewals with no break in continuity can be done in advance.

 

[alangla]

SPT still have the ridiculous practice that a Zonecard week must end on a Saturday. Thankfully, they’ve relented a bit on when it can start, so renewals can now start on a Thursday. New tickets are still only available from Saturday though. Oh, SPT also have no concept of months (4 weeks is the nearest) quarters (10 weeks) or years (52 weeks) and the tickets are invariably exempt every time ScotRail offers enhanced compensation for a screwup, so no refunds!

EDIT-also forgot that if you want it to work in a ScotRail barrier, you need to buy it from a ScotRail station and it’s not accepted by TransPennine. The position with LNER, VT and XC is unclear