It seems GWR's 0710 Penzance-Paddington (1A78) now involves a change of set for all passengers at Plymouth. It used to be that one 5-car set was attached to another at PLY to make 10, but now it seems to be diagrammed as a set change.
The first time this happened the train manager mumbled some apology about "needing extra carriages" which made no sense. The second time the train manager said it had always been done this way, which isn't true. Happened again today.
Despite the code remaining 1A78, seat reservations were not transferred over which means absolute bedlam on a busy peak (expensive!) service into London. Various assistance passengers cut loose in the process, too.
Can GWR sell through tickets for trains that are no such thing? Journeys that break in Plymouth are sold at a discount in advance so there's a fare premium as well as an issue of convenience.
The first time this happened the train manager mumbled some apology about "needing extra carriages" which made no sense. The second time the train manager said it had always been done this way, which isn't true. Happened again today.
Despite the code remaining 1A78, seat reservations were not transferred over which means absolute bedlam on a busy peak (expensive!) service into London. Various assistance passengers cut loose in the process, too.
Can GWR sell through tickets for trains that are no such thing? Journeys that break in Plymouth are sold at a discount in advance so there's a fare premium as well as an issue of convenience.