Yeah taking a photo is best, I think. I asked to retain a Halifax to Leeds ticket at Leeds and the chap wanted to know why. I said I might need it for delay repay. He said everything on that line has run on time all day. I said yes but I'm going to London now and it remains to be seen if I'll arrive on time. Cue a 5 minute lecture about how if I use split tickets then I can only claim for the delayed leg, not the whole journey, which got heated enough (entirely from his side I might add) that one of the security contractor goons came over and started half-ushering, half-shoving me. Second ticket was cross-London so all tickets on the booking issued on CCST.
Probably easier to take a photo.