For the last few months all bus operators across Wales have been working with Welsh Government, Regional Authorities and Local Authorities to work through the funding challenges that are coming to the fore as Pandemic support is being withdrawn. There have been many news stories reflecting these discussions, and the funding challenges ahead for buses; the mode of transport that carries almost 80% of all public transport journeys in Wales.
These funding challenges mean the current levels of support being made to all bus operators cannot be maintained. All bus operators have been working collaboratively with all levels of government to amend networks to work within the fixed funding allocation that has been made available.
In our case, which is not the case for all operators, during pre-pandemic times more than 90% of our revenue came from customers making journeys with us. However, like all bus operators in Wales, and across the UK, when the pandemic struck we had to quickly change service levels to reflect government directions. We received new subsidies to maintain the existing network and the capacity as we moved out of those levels of restrictions. It is this support that is now coming to an end.
At present we are seeing just over 80% of pre-pandemic customers returning to our services. This is now the new base level that we must work from as we move back to operating with reducing support. These are hard decisions, but we must make changes to maintain a sustainable network in Cardiff and eastern Vale of Glamorgan.
The changes are set out below. For new timetables we have had to factor in additional journey time as we try and make sure these are robust to navigate the worsened levels of traffic congestion we face. We also need to fully consider the changes that have been made to road layouts, loss of highway and junction capacity for bus movements, as well as preparation for new speed limits that affect journey times.