Cancellations to services between Cheshunt and Broxbourne
Due to overhead wire problems between Cheshunt and Broxbourne some lines are blocked.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until further notice.
Customer Advice
Customer Overview
Due to a fault with the overhead electrical wires, that supply power to the trains, services are unable to run from Broxbourne to Cheshunt. Network Rail engineers are en route to the site to investigate and fix the problem.
Routes Affected
London Liverpool Street < - > Stansted Airport
London Liverpool Street < - > Cambridge North
London Liverpool Street < - > Hertford East
Stratford < - > Bishops Stortford
Stratford < - > Hertford East
Service Impact
Services are unable to run between Cheshunt and Broxbourne. Services on all the affected routes are severely disrupted.
Alternative Travel Options
TICKET ACCEPTANCE
We have arranged for your Greater Anglia ticket to be accepted on the following alternative options:
London Underground services between Liverpool Street and Kings Cross
Great Northern services between London Kings Cross and Cambridge
Thameslink services between Farringdon, London St Pancras International and Cambridge
Great Northern services between Moorgate and Hertford North, which is a 20 minute walk from Hertford East station.
Further Information
Greater Anglia and Network Rail are sorry if your journey has been affected by this disruption.
Specific train service alterations are available here:
Greater Anglia JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. Train Cancellations, Delays, Alterations and Engineering...
www.journeycheck.com
Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.
If your journey with us has been delayed by 15 minutes or more, you may be entitled to compensation for a portion of your fare. Please visit
http://www.greateranglia.co.uk/about-us/our-performance/delay-repay for details
An explanation of the common causes of delays - and what we're doing to reduce their frequency and impact can be found here:
Delays are very frustrating, which is why we do everything we can to prevent them and provide information that is useful and up-to-date.
www.networkrail.co.uk
www.realtimetrains.co.uk
