I Travel by EM Train, when I’m on th train I can’t find my ticket, but I have my little brother’s railcard with me, so I just Use it, then the staff noticed it’s not me. She wrote down my name and address, and take my brother’s card, and one of my old train card with my photo on and the staff said she will keep it as evidence. After I go back home I found my ticket which I have bought, but it’s too late to show. My question is 1.how long it take the letter send to me by EM train company? 2. What’s the letter for? 3. The house address which I left is the rent house for my college study, I will move out next week, what happen if I didn’t receive the letter before I move out? How they can find me after I move out? 4.Should I contact the EM now just in case if they can’t find me? And how to contact the correct EM department? 5. Do you think they will find my little brother and contact him directly, I don’t want anybody interrupt and hurt him. Thank you so much J